Lunch food was quite expensive, a strawberry plate upon arrival as a favor from the hotel attracted loads of ants but the room was changed quickly, nice restaurants were a long walk or short taxi ride away - not many in the vicinity

Spacious room, kind and helpful staff, amazing view, great breakfast selection, great cocktails

Stayed in August 2025

Smoking areas are limited, ın the hotel you can smoke in only one area.

The restourant and services are good, also the spa facilities are also enough.

Stayed in August 2025

Evening entertainment was a singer But would be nice for something different one night We checked out at 11am and were staying at hotel until flight Luggage looked after and showers for later which was great. But no one explained that lunch or food or drink no longer allowed without paying. I think it would have been much better to know this in advance. I have never had this before. All hotels on all inclusive that I have been to have not stopped food or drink. This is my fourth Iberostar hotel. I was embarrassed when I went for a lemonade as I did not know. We don’t drink alcohol anyway.

Prestige fab Liked the pools, hammock. Beds etc

Stayed in August 2025

Can’t think of anything and petty to even suggest something.

Extremely friendly and helpful staff, spacious and clean rooms, wonderful pools, fabulous buffet breakfast.

Stayed in August 2025

nothing

I loved this hotel. It is not the most modern place I stayed in but it has its charm. The suits are amazing, the staff were incredible and the views breathtaking. I will definitely be back

Stayed in August 2025

Entertainment at night could have been better.

Room was lovely. Stayed in the penthouse suite which they had a few penthouse suites and staff were very friendly and made you feel special. Room was cleaned every day and breakfast was lovely. We also got treated to the complimentary Teppanyaki show meal and the chef and waitress were both lovely.

Stayed in August 2025

Our only gripe was the bad constant odour in the bathroom. Not a hotel issue, but don’t rent an EV car. Good luck trying to charge it.

Amazing views, facilities, activities, breakfast and staff service.

Stayed in August 2025

That we had to leave

Everything, it was amazing

Stayed in May 2025

Having to give your room number every 5 minutes

Clean, spacious, comfortable. Fantastic friendly staff. Food was incredible… I’m sorry anyone complaining is only used to the children’s section in a 5* all inclusive with chips, nuggets and plain pasta. Lots of selection. Breakfast was glorious the omelettes were lovely - and a mimosa too! Lots of seafood, meat and vegetarian options. Drinks all so so lovely. I would really recommend going star prestige as it’s worth the little extra just for the nicer sun loungers, pool and space. It got crowded by the normal pool it seemed. Very quiet, but would highly recommend if it’s a quiet break you want.

Stayed in June 2025

It was hard to get beds together at the pool but this was a very small inconvenience and there were 11 of us!

Service, food and accommodation were excellent. The location is great although we didn't leave the hotel so don't know about Santa Ponsa. Highly recommend full board for a weekend with friends, great value and super food.

Stayed in May 2025

If I had to choose something I’d only say that bathroom could have been bigger and water in pools could have been colder. But it simply didn’t matter given everything else that was exceptional

It was exceptionally clean, staff was very helpful, food was simply amazing, views were beautiful

Stayed in July 2025

Nothing to dislike

I almost don't want to say how lovely this hotel is, I would like to keep it a secret! Wonderful setting and the staff are lovely.

Stayed in June 2025

If you have to sit thinking about any shortcomings, which I do, they are not worth mentioning!

Room was spacious, comfortable and spotless. Breakfast second to none. Hotel location quiet with some more lively spots ten minutes walk away.

Stayed in June 2025

Didn't really need the jacuzzi bath in the middle of the apartment/bathroom, otherwise all good.

Staff were excellent and couldn't do enough for us. Location beside the sea was fab and as we were all-inclusive we didn't leave the hotel that much. Food was also great with a wide selection to suit all needs.

Stayed in May 2025

Breakfast was amazing, best ever! Excellent service Great location Loved it!

Stayed in June 2025

Good hospitality, Good food and fabulous accomodation !

Stayed in June 2025

Hotel was quiet as late April. Stayed in star prestige area, b&b basis, in this area was a heated pool, jacuzzi, cabanas, free snacks though day, poolside bar. Lovely food and facilities. Room layout well thought out, king size bedroom, sofa bed in living room when the snoring was too much, shower and toilet in their own room with double whirlpool bath opening into living area so you could see the view, plus it's the small things, the fixed hairdryer wasn't in the bathroom so two could get ready at the same time. Had breakfast on the restaurant veranda looking at this view every morning. Never felt so relaxed. Wow

Stayed in May 2025

We unfortunately couldn’t BT link the TVs in our room onto our phones so we could stream movies. If it were possible to do that it potentially would’ve been the perfect stay

As soon as the doors open to get into the lobby, you’re blasted with the smell of fragrance. Didn’t know what the name of it was but it was quite pleasant when walking in. The staff were extremely friendly and happy to help with any of our queries. Facilities and rooms were clean and usable. The room was cleaned daily and we even had our clothes politely folded and anything else neatly stacked and aligned on the shelves. Breakfast was the highlight of our holiday, only bad thing about it was the stomach ache we got from eating so much.

Stayed in May 2025

The all inclusive option was "mostly all inclusive". I probably woudn't get that option again. It was very confusing. Most annoying was the food at the bar cafe was NOT included. Mini bar in room that was included was very limited. All wine except house was was NOT included. Room had not a single painting, or decoration. Was like a dorm room.

grounds, views, location

Stayed in May 2025

Nothing, you should simply visit.

The amenities were simply excellent, quality furniture and plenty of spaces for leisure, sunbathing, eating and swimming. But the real stars were the staff, from the moment we arrived Armira made us feel welcome and spoiled us as if we were the only guests in the hotel. This was a common trend across all the staff from the cleaner to the bar staff (shoutout to Kiko & Denise) they all looked after us ever considerate of preferences and context. If you are after a break that is both luxurious and excellent in hospitality, this hotel is my first recommendation in Mallorca. Food 100/10 staff 100/10 view & amenities 100/10. Is it worth going all inclusive - YES is it worth the extra money over similar local offerings, yes the customer care and ongoing attention to detail is definitely worth the extra money per night stay. We will be back for sure

Stayed in May 2025

There was a bug jacuzzi bath in the middle of the suite which wasn't really necessary

Great place with amazing staff and the all-inclusive was fantastic value, excellent for a 3 night stay with a group of friends

Stayed in May 2025

Amazing hotel with fantastic staff and excellent food and drink. Would highly recommend the all inclusive stay

Stayed in May 2025

Buffet plancha cooking station could have done with some better quality meat eg better steak, maybe some lamb etc Carvery roasts should have been on every night. House red wine not great. Object to being charged for 'sodastream" carafe water. Steam room was dangerously hot. Santa Ponca not the greatest area. Maybe not the correct area for this comment...bit of an afterthought...there is no real need to pay the extra for the fancy rooms with the private hot tubs.. they're all cheek by jowls with the room next door and are overlooked by the higher floor rooms.

Hotel cleanliness, variety of food , excellent sunbathing terrace and main pool. Fantastic breakfasts. The staff were unfailingly helpful, smiling, and courteous....a huge asset to the hotel. And of course , best of all, the glorious view of the bay

Stayed in May 2025

The staff at the restaurant is rushing so much. Several times they attempted to take my plate and i had to tell them that i am not finished with my food. It makes you feel like you have to eat quickly and leave.

The view is amazing! Beds are comfortable and the room was clean. Food is good.

Stayed in May 2025