Hodnocení – Axel TWO Barcelona 4 Sup - Adults Only 4 hvězdiček

Dear Ivana, Thank you for sharing your feedback. We regret that your experience did not meet your expectations. Our hotel is an adults-only establishment with an inclusive philosophy, welcoming guests from all communities with respect as mentioned on booking. Regarding the room, assignments are based on the booked category and availability, and we always strive to offer the best option possible. Rooms on the ground floor have a lower rate for this reason and we clearly advertise it. We appreciate your comments and will take them into consideration to continue improving. Kind regards, Esteve - Front Office Manager

Dear Ivana, Thank you for sharing your feedback. We regret that your experience did not meet your expectations. Our hotel is an adults-only establishment with an inclusive philosophy, welcoming guests from all communities with respect as m… Zobrazit více

Dear Exnerová, Thank you for taking the time to share your experience with us. We’re glad to hear that you appreciated the hotel’s location, close to the metro and the city center. We regret if the concept of our hotel was not entirely clear prior to your arrival. Our goal is to create a welcoming environment for all our guests, and we appreciate your feedback regarding the room design and materials. Your comments help us continue to improve. We hope to have the opportunity to welcome you again in the future and provide you with an even better experience. Best regards, Esteve - Front Office Manager

Dear Exnerová, Thank you for taking the time to share your experience with us. We’re glad to hear that you appreciated the hotel’s location, close to the metro and the city center. We regret if the concept of our hotel was not entirely cl… Zobrazit více