Reviews of voco Madrid Retiro by IHG 4 stars
Calle Pez Volador 11, Retiro, 28007 Madrid, Spain
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation , lots of buses / subway station nearby. Hotel was such a good value for the money. Clean and very spacious rooms comfortable bed. AC was working very well. Big shower.
everything was perfect
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in June 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewRoom was excellent neat clean and spacious meeting our requirement, staff was cordial, soft spoken and eager to help, overall an excellent experience and nice stay. Breakfast was good, with lots of options and with an excellent approach of the staff in making the guest experience even more comfortable.
Nothing
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe smell of pipe leaks around the area was unbearable
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewthe hotel was very comfortable, it was very peaceful and quiet. everything seems well taken care of. we will definitely come back!
the air conditioning made a loud noise but it was working really well and we still slept good
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery clean, nice facilities shared with the Crowne plaza next door. Water fountain and reusable bottle a nice touch. .
Kettle in the room was a little disappointing as a coffee machine would have been nicer
Hello Steve and thank you very much for your comment Hope to see you again very soon Regards, Lucía López front desk manager
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe hotel staff were absolutely wonderful – always friendly, smiling, and positive. Our room was very clean, comfortable, and enjoyable to stay in. We had a truly pleasant experience.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGreat hotel with a super big, comfortable bed. The breakfast was good in a very bright restaurant. The staff was very helpful. To go to the city center was a good bus connection.
Nothing not to like
Dear Cecile, thank you very much for your kind comment! Hope to see you again very soon Lucía López, front desk manager
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewWeak, noisy air conditioning, doesn't cool at all
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe staff were super friendly and helpful!
Dear Jeanice, thank you very much for your kind comment!! Hope to see you again very soon Lucía López, front desk manager
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe staff and Paloma at the reception were very helpful.
The food in a shared restaurant with the CrownPlaza.The food did not taste at all
Dear Teresita, thank you very much for your comment Hope to see you again soon! Lucía López, front desk manager
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewClean, excellent service and staff and comfortable
Stairs to go to reception
Dear Hamdi and thank you very much for choosing us and for your kind comment and rate! Best regards Lucía López, front desk manager
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewNothing
Poor quality and dirty
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified review