Hodnocení – JS Yate 4 hvězdiček

Dear Kristyna, Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you enjoyed our location, food, and staff, especially the accommodating service we provided to your children. Our cleanliness standards are also very important to us, and we're glad you found our hotel to be clean. As you mentioned, when booking half board, breakfast and dinner at the buffet restaurant are included. However, dinner service does not include beverages and they have to be paid separately. Regarding our indoor spa, we are truly sorry to hear that it did not meet your expectations. We will take immediate action to address the issues you mentioned, including providing a place to store personal belongings and making sure guests can change their clothes comfortably. We hope you will give us another chance to show you a better experience at our hotel. Please accept our sincerest apologies for any inconvenience caused and thank you for your feedback. Best regards, JS Hotels Team

Dear Kristyna, Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you enjoyed our location, food, and staff, especially the accommodating service we provided to your children. O… Zobrazit více

Dear Ivana, first of all, we would like to apologise for not responding in your language. We reply in an international language to make ourselves understood. Thank you so much for recommending our JS hotel! We're delighted to hear that you enjoyed the great food selection, and the efforts made to cater to various dietary preferences. We're glad you appreciated the moderate prices at the snack bar and enjoyed our evening enertainment. However, we apologize for any inconvenience with the hot tub temperature and the availability of toilets on the ground floor. Your feedback is valuable, and we'll work to improve in these areas. We hope to welcome you back for another great stay soon! Sunny regards, The entire JS Hotels Team

Dear Ivana, first of all, we would like to apologise for not responding in your language. We reply in an international language to make ourselves understood. Thank you so much for recommending our JS hotel! We're delighted to hear that… Zobrazit více

Dear Adam, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you so much for your positive review. We are delighted to read here on booking.com that you had a pleasant experience during your stay with us. It's wonderful to know that you were welcomed warmly by our receptionist and that you found the rooms to be very clean. We're also pleased that you enjoyed the excellent breakfast and dinner offerings. Regarding your feedback on the reception service, food, and cleanliness, we truly appreciate your positive comments. Ensuring the satisfaction of our guests is our top priority, and it's rewarding to hear that we met your expectations in these areas. Regarding the wellness area and shower facilities, we apologize for any inconvenience you may have experienced. We will review the opening hours of the wellness area and ensure that our shower facilities meet the standards expected by our guests. Thank you for choosing to stay with us at JS Hotels. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Sunny wishes, JS Hotels Team

Dear Adam, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you so much for your positive review. We are delighted to rea… Zobrazit více

Dear Guest, firtsly, we would like to apologise for not being able to answer in Czech. Thank you for your feedback! We're delighted to hear that you found our team so pleasant and helpful. Providing excellent service is one of our top priorities, and we're glad to know that our team met your expectations. If you have any further comments or requests, please don't hesitate to let us know. We look forward to welcoming you back on your next visit to Mallorca. Best wishes JS Hotels Team

Dear Guest, firtsly, we would like to apologise for not being able to answer in Czech. Thank you for your feedback! We're delighted to hear that you found our team so pleasant and helpful. Providing excellent service is one of our top … Zobrazit více