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Reviews of Ambassador Hotel 4 stars

Bole Road, Bole, Addis Ababa, Ethiopia

#90 of 102 hotels in Addis Ababa

Guests' Choice

Review score

Based on 71 hotel reviews

5.4

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.4

  • Location

    8.0

  • Facilities

    5.7

  • Staff

    6.9

  • Value for money

    6.1

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 14 December 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 10 nights
    • Submitted via mobile

    The rooms standard is not matching with the description on booking. Com. To avoid misguidance of customers, prompt action required in regards to reviewing their rooms, and services discrimination on booking.com. - Although the hotel has a section that has been recently renovated and newly furnished, the section i spent time in, was outdated, and depressing, the value for money was unfair.

    The staffs were amazing! they are very professional, carrying, and respectful towards their guest. Thank you all for making me feel at home. The location of the hotel is so convenient, and in a very safe neigeborrho.

    Stayed in December 2023

  • Reviewed: 23 November 2023

    5.0
    Some good and some bad
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Check was chaotic and took 20 mins. Three different people and if another guest arrived they just turned to them and left us. Room was not clean. Examples, there wer lots: Furniture stained and old. Bathroom: broken light, dirty shower with missing door parts, taps loose Water stopped when showering. Generally needed refurbishment.

    Comfortable bed Good breakfast Supplied daily bottled water. Courteous staff

    Stayed in November 2023

  • Reviewed: 12 September 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    There were a lot of cockroaches in my room. There also was no Air conditioning. I had to rely on opening a window on the 7th floor with no safety measures. There was also plenty mosquitoes with no Mosquito nets offered.

    the check in experience wasn't bad and the staff were courteous.

    Stayed in September 2023

  • Reviewed: 31 December 2022

    4.0
    Disappointing
    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room aminition was incomplete

    Stayed in December 2022

  • Reviewed: 5 December 2022

    5.0
    Average service
    • Business trip
    • People with friends
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    See above

    Booked room based on what was on booking.com was given different room. Phone not working hand wash basin was not working no kettle or iron in room despite me booking a room that said all these facilities would be available. Booked a deluxe room got a standard. I guess I saved money.

    Stayed in November 2022

  • Reviewed: 2 October 2022

    4.0
    Loved the hotel and I hope they train their staff to keep quite when walking through corridors. they are extremely annoy
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The cleaning staff talks allot and loud across the corridor.

    It was affordable , clean and perfect location

    Stayed in October 2022

  • Reviewed: 18 July 2025

    3.0
    Por
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    The bath and service was poor

    The

    Stayed in July 2025

  • Reviewed: 26 June 2025

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Apartment
    • Stayed 6 nights
    • Submitted via mobile

    The location is convenient.

    Stayed in May 2025

  • Reviewed: 28 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Lounging fare and meals not properly arranged for customers. I was very surprised that I had to pay my meals or feading separately. Not good at all for customers. It wasn't like that in that hotel .

    The cleanliness of the hotel .

    Stayed in April 2025

  • Reviewed: 11 February 2025

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    I don't know

    I don't know

    Stayed in February 2025

  • Reviewed: 27 December 2024

    7.0
    Practical hotel very close to the airport with good facilities
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Long corridors and elevators old and not well functioning

    Room was clean and well equipped

    Stayed in November 2024

  • Reviewed: 6 December 2024

    1.0
    Never recommend on booking Com until improvements are completed
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. The photos on your application are complete opposite of the hotel 🏨. It is rum down and it was a waste of my money 💰. I did not spend in the hotel as there was back flow. Dirty rooms. They need to remove from booking.com

    Nothing. The photos on your application are complete opposite of the hotel 🏨. It is rum down and it was a waste of my money 💰. I did not spend in the hotel as there was back flow. Dirty rooms. They need to remove from booking.com

    Stayed in December 2024

  • Reviewed: 16 November 2024

    8.0
    Enjoyed my stay
    • Business trip
    • Solo traveller
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    WiFi is poor

    Nice, clean rooms in a most convenient location

    Stayed in November 2024

  • Reviewed: 13 November 2024

    8.0
    I chose the hotel because of its location 5 mn from Bole International Airport. good experience!
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Not applicable

    The restaurant of the hotel is not open yet.

    Stayed in November 2024

  • Reviewed: 15 December 2023

    7.0
    My stay was Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 6 nights

    Every thing was good during my stay

    Good

    Stayed in December 2023

  • Reviewed: 6 December 2023

    8.0
    Very good
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It‘s perfect for a long transit, very close to the airport but quiet.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    10
    Good and friendly hotel near airport.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The difference between the rooms are quite big. Make sure you’ll get a good room!

    Friendly hotel, 5 minute drive from the airport. Nice restaurant, decent wifi and working ATM’s (incl. Mastercard). Very friendly staff too!

    Stayed in November 2023

  • Reviewed: 25 October 2023

    8.0
    Very good
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Great environment. Very friendly staff.

    Nice location and very professional staff. I would recommend this hotel to other guests.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The food

    Climatisation in the rooms

    Stayed in October 2023

  • Reviewed: 30 September 2023

    1.0
    I notified about the all of the above to the receptionist, and they were unwilling to change.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    There was not a single bottle of water in the room. The kettle delivered on demand was very dirty. The safe was broken. The pillow was smelling. The bathroom was leaking in different places. Plus plus

    Very limited options in the breakfast. Food quality and test was not very good.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    1.0
    Very bad hotel
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is not clean and its very old

    Nothing!

    Stayed in September 2023

  • Reviewed: 17 March 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Fourchette for breakfast: It took a bit of time for the staff to fill up empty plates from the buffet. Nothing for business travellers who have to leave quickly.

    Continental breakfast with a rather large choice. Separate router in the 7nd floor so that the Internet connection was good.

    Stayed in February 2023

  • Reviewed: 14 March 2023

    3.0
    For this money it is very expencive
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms are very old. They give only 1 towel and they do not give you tea coffe maker. They give u 1 bottle small water per day. Shower is very old...

    Location is very good. Very close to Millennium Hall Exhibition Center

    Stayed in March 2023

  • Reviewed: 1 December 2022

    8.0
    A short but incredible stay in Addis Ababa
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    I was not too fond of the elevator not working in block B, but I was told next time around it would be working. I believe it would because I saw the maintenance team working hard to raid the issue.

    N/A

    Stayed in November 2022

Showing 1 – 25

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