Reviews of Dreamliner Hotel 4 stars
Gabon Street, Kirkos, Addis Ababa, Ethiopia
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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewDoor lock card malfunctioned. They had to use a manual master key to open my room.
Dear Guest, Thank you for staying with us and for taking the time to share your feedback. We’re glad to know you had a generally good stay, though we sincerely apologize for the inconvenience you faced with the door lock card malfunction. Please be assured that we have informed our maintenance team to prevent such issues in the future. We value your feedback as it helps us improve, and we hope to welcome you back for a smoother and more enjoyable experience next time. Kind regards,
Dear Guest, Thank you for staying with us and for taking the time to share your feedback. We’re glad to know you had a generally good stay, though we sincerely apologize for the inconvenience you faced with the door lock card malfunction. P… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewIt is centrally located
The area is scary late night
Dear Girum, Thank you for staying with us and for sharing your feedback. We’re pleased to know you appreciated our central location and the service from our team. We sincerely regret that some aspects of your stay did not meet your expectations. Please rest assured that your comments are taken seriously, and we’re working on improvements. We’d love the opportunity to welcome you back and provide you with a better experience. Best regards,
Dear Girum, Thank you for staying with us and for sharing your feedback. We’re pleased to know you appreciated our central location and the service from our team. We sincerely regret that some aspects of your stay did not meet your expectat… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewGreat staff, super friendly and alwayd trying to help. Good selection at breakfast Nice Indian restaurant next door
The bathroom could do with a touch up. Hard beds
Dear Asa, Thank you so much for taking the time to share your experience. We truly loved having you and your family with us over the past two weeks. We are delighted to hear that you enjoyed the service from our team, the breakfast selection, and our Indian restaurant. We also appreciate your honest feedback regarding the bathroom and bed comfort, and please rest assured that we’re actively working on improvements in these areas to enhance future stays. It would be our absolute pleasure to welcome you back again soon and provide you with an even better experience. Best regards, Ruth wondwessen Customer relations officer
Dear Asa, Thank you so much for taking the time to share your experience. We truly loved having you and your family with us over the past two weeks. We are delighted to hear that you enjoyed the service from our team, the breakfast selectio… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe cleanliness, staff hospitality, location.
The room's bathroom and the toilet. The shower water shield isn't complete/closable. It therefore leaves the water to flash down on the bathroom floor while showering and the floor remains wet making it difficult to use the toilet/bathroom afternoon using it to take a shower.
Dear Alfred, ug Thank you for your thoughtful review and for highlighting our cleanliness, hospitality, and convenient location. We also sincerely appreciate your feedback regarding the bathroom, and we regret any inconvenience caused by the shower shield. Please be assured that the matter has been noted and is being addressed as part of our ongoing commitment to improving guest comfort. We hope to have the pleasure of welcoming you again in the future. Best regards,
Dear Alfred, ug Thank you for your thoughtful review and for highlighting our cleanliness, hospitality, and convenient location. We also sincerely appreciate your feedback regarding the bathroom, and we regret any inconvenience caused by th… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewPorr bathroom and nothing hot water in the morning and Ian not getting the shower in the morning 😟
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewI liked: - The staff, the location, the price, the breakfast, the elevator, the reception area, the house keeping, and the overall cleanliness, the free airport shuttle service.
I did not like: The TV type and the limited number of channels, the shower cabinet inside the toilet, the beggars who gather sometimes in the street in front of the hotel.
Dear Kja, Thank you very much for rating your stay in Dreamliner Hotel. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We were truly pleased to hear that you enjoyed reception, price, staff, location and breakfast. We hope to have the chance to welcome you back at Dreamliner Hotel in the nearest future. With Best Regards,
Dear Kja, Thank you very much for rating your stay in Dreamliner Hotel. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We were truly pleased to hear that you e… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewI think not much is offered to overseas clients from Asia. The food has a limited choice
There were repairs going on in the next room and the drilling sound was just too much to bear. Then the tv channels were not all in working position. Very limited choice of tv channels. Wi fi too gets disconnected at times .
Dear Guest, We thank you for taking the time to tell us about your experience at Dreamliner Hotel. We are sorry to know that your stay with us was under your expectations. Regarding next door maintenance although our team is responsible for not making sure to provide to you another room before starting drilling next door; we hope during your next visit if any inconveniences occur you can give a call to our guest relations (Mrs. Ruth) regarding possible dissatisfaction in which she will make sure the quietness of your room, giving you an additional wireless WI-FI portal and introducing you to our Indian restaurant Main Chef Mr. Rammish to prepare your desirable Asian food. Your valuable feedback as this helps us understand areas of possible improvement. We hope that you visit us again in near future and give us the opportunity to provide you with exceptional service that we commit to deliver. Kind regards, Bersabel Marketing Manager
Dear Guest, We thank you for taking the time to tell us about your experience at Dreamliner Hotel. We are sorry to know that your stay with us was under your expectations. Regarding next door maintenance although our team is responsible fo… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewKindly staff, top support
Dear Fadi, Thank you for your positive review. Our staff were thrilled to hear your kind words! We appreciate your feedback and hope to see you again soon. Best regards, Hiwot
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewThe staff there is simply amazing! The owner of the hotel and the chief of guest relations heard that I was tricked by a taxi driver and paid about 4 times of the usual price to get to the hotel. Without skipping a beat, they immediately tracked the driver down, made him come to the hotel and give me my money back!! Absolutely amazing! Very caring, very friendly! Wholly recommend! BTW, there is a free shuttle bus to the hotel, from the airport! I missed that detail, but make sure to take the shuttle! Also, there is a very yummi Indian restaurant right next to the hotel that delivers right to your room.
Dear Elisabeth, Thank you for taking the time to share your review following your recent stay at Dreamliner Hotel. We really enjoyed reading about your stay and all of the aspects of the hotel which you most enjoyed. Please allow me to take this opportunity to thank you for choosing to spend your time with us at Dreamliner Hotel. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Best regards, Hiwot
Dear Elisabeth, Thank you for taking the time to share your review following your recent stay at Dreamliner Hotel. We really enjoyed reading about your stay and all of the aspects of the hotel which you most enjoyed. Please allow me to take… Show more
Reviewed: 1 April 2025 · Stayed in April 2025
Verified reviewThe Stay was amazing, the staff was amazing the issue was only the bed that was a little bit hard
The staff are really nice and supportive as well as very responsive and the service is amazing
Dear Ahishakiye, Thank you for staying in Dreamliner Hotel and sharing your positive rating. We are proud to know that you enjoyed our service and supportive staff. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. Kind Regards, Hiwot
Dear Ahishakiye, Thank you for staying in Dreamliner Hotel and sharing your positive rating. We are proud to know that you enjoyed our service and supportive staff. Our team would like to express our gratitude for your positive comments and… Show more
Reviewed: 18 March 2025 · Stayed in February 2025
Verified reviewReviewed: 15 March 2025 · Stayed in February 2025
Verified reviewFood
Food
Dear Guest, Thank you very much for choosing Dreamliner Hotel for your accommodation. We are very glad that you enjoyed your stay and that you were happy with our food. We would love to welcome you back in the nearest future. Best Regards, Hiwot
Dear Guest, Thank you very much for choosing Dreamliner Hotel for your accommodation. We are very glad that you enjoyed your stay and that you were happy with our food. We would love to welcome you back in the nearest future. Best Regards, … Show more
Reviewed: 12 March 2025 · Stayed in February 2025
Verified reviewReviewed: 6 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewClean, good location, nice staff. Good customer service,room cleaning everyday. Breakfast was good. Good variety of food, waiters service excellent. Shuttle service very quickly. I forgot my suite case at the Airport and Driver help me a lot to pickup then I forget my backpack during departure, I called the hotel and Driver brought it back to me @the Airport right away. I will recommend this to my friends and social media contacts.
Dear Jafri, Thank you very much for rating your stay in Dreamliner Hotel. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are proud that our supportive staff, delightful breakfast, accessible location and tasty food contributed to your positive experience. We would love to welcome you back in the nearest future. With Kind Regards, Hiwot
Dear Jafri, Thank you very much for rating your stay in Dreamliner Hotel. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are proud that our supportive staff… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewLocation. Breakfast.
Dear Guest, Let us thank you for choosing Dreamliner Hotel for your stay and we are glad we were able to meet and exeed your expectations. We are pleased to note that you enjoyed the comforts of our hotel including our location and the breakfast. We would love to have the chance to welcome you back in Addis Ababa for another stay. Kind Regards, Hiwot
Dear Guest, Let us thank you for choosing Dreamliner Hotel for your stay and we are glad we were able to meet and exeed your expectations. We are pleased to note that you enjoyed the comforts of our hotel including our location and the brea… Show more
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewDear Cormac, Thank you so much for your kind feedback! We’re thrilled to hear that you found our staff helpful and friendly. We always strive to provide the best service possible, and it’s great to know that we met your expectations. We hope to welcome you back soon! Best regards, Hiwot
Dear Cormac, Thank you so much for your kind feedback! We’re thrilled to hear that you found our staff helpful and friendly. We always strive to provide the best service possible, and it’s great to know that we met your expectations. We hop… Show more
Reviewed: 17 February 2025 · Stayed in January 2025
Verified reviewThere is no water for shower
Dear Mesfin, Allow me to apologize that your recent stay at Dreamliner Hotel was not to your complete satisfaction. The points mentioned in your review are not typical of the hotel or the service which we seek to provide. I will therefore be discussing the points mentioned, further with the team so as to understand why the flaws in service and product offering may have occurred. Kindest Regards, Hiwot
Dear Mesfin, Allow me to apologize that your recent stay at Dreamliner Hotel was not to your complete satisfaction. The points mentioned in your review are not typical of the hotel or the service which we seek to provide. I will therefore b… Show more
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewThe staff were friendly
The food price was great.
Dear Magangani, Thank you very much for rating your stay in Dreamliner Hotel. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. Our team is very happy that you enjoyed your stay at Dreamliner Hotel and that you enjoyed the price. We hope to have the chance to welcome you back at Dreamliner Hotel in the nearest future. Kind Regards, Hiwot
Dear Magangani, Thank you very much for rating your stay in Dreamliner Hotel. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. Our team is very happy that you en… Show more
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewI liked your customer care and hospitality it was such amazing
Nothing bad from your hotel everything was good to me
Dear Samizi, Thank you for sharing your comments regarding your stay at our hotel. As Dreamliner Hotel family, we are very happy to see that your stay met your expectations and that you had a good time. We hope to welcome you again in our hotel as soon as possible. Regards, Hiwot
Dear Samizi, Thank you for sharing your comments regarding your stay at our hotel. As Dreamliner Hotel family, we are very happy to see that your stay met your expectations and that you had a good time. We hope to welcome you again in our h… Show more
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewGood place
Dear Bilal. Thank you for the warm feedback on your recent stay with us. It is delighful to learn that you had a great stay. We hope to see you again at Dreamliner Hotel, Warm regards, Hiwot
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewGood room
Nice place
Dear Guest, We are very happy you chose Dreamliner Hotel for your stay in Addis Ababa. We are very glad to receive your compliments about the place and your room. We hope to have the chance to welcome you back at Dreamliner Hotel in the nearest future. Kind Regards, Hiwot
Dear Guest, We are very happy you chose Dreamliner Hotel for your stay in Addis Ababa. We are very glad to receive your compliments about the place and your room. We hope to have the chance to welcome you back at Dreamliner Hotel in the nea… Show more