Reviews of Getfam Hotel 5 stars
Haile Gebreslassie Road, Bole, Addis Ababa, Ethiopia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location is excellent, and the staff are very cordial.
The food options could have improved.
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewThe location and the staff are wonderful!
The organization was about messy. One morning they make my breakfast an issue which embarrassed me. Shower wasn’t working for two nights and I complained about it and the response was ow sorry that room is not working. Why they give me a room with out working bathroom?
Dear Miskir, Greeting from Getfam Hotel & SPA! We are truly saddened to realize that you were disappointed with your overall stay and that we were unable to perform the level of service you unquestionably deserve to receive. We view your feedback as a crucial opportunity to improve our services at all levels. In this light, we would like to thank you very much for your review and taking the time to share your experience with us on this platform. We are hoping to have more opportunities in future to welcome you back. Hospitality regards, Management
Dear Miskir, Greeting from Getfam Hotel & SPA! We are truly saddened to realize that you were disappointed with your overall stay and that we were unable to perform the level of service you unquestionably deserve to receive. We view yo… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewDear Jesse, Greeting from Getfam Hotel & SPA! Thank you for staying with us and for giving us the review, Hope we will see you in the near future to serve you here at Getfam Hotel & Spa. Hospitality regrades, Management
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThey are good
Old furniture and Doors
Dear Husnain, Greeting from Getfam Hotel & Spa! Thank you for staying with us and review , Hope we will accommodate you in the near future . Thank you! Hospitality Regrades, Management
Reviewed: 15 April 2025 · Stayed in March 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewNothing
No comment
Dear Mohammed, Greeting from GETFAM Hotel & SPA! We would like to thank you for staying with us and for taking the time to send us your comments. Every comment has great importance for us on the way to reach our first aim which is targeted to catch the guest's satisfaction with an understanding of excellent service quality. We were very disappointed to know that you leave our hotel and were not satisfied with our services. We hope your travel plans will allow you another visit to Getfam Hotel and we will have the pleasure of welcoming you again in the nearest future. Hospitality regards,
Dear Mohammed, Greeting from GETFAM Hotel & SPA! We would like to thank you for staying with us and for taking the time to send us your comments. Every comment has great importance for us on the way to reach our first aim which is tar… Show more
Reviewed: 28 September 2024 · Stayed in September 2024
Verified reviewReviewed: 27 September 2024 · Stayed in August 2024
Verified reviewReviewed: 21 September 2024 · Stayed in September 2024
Verified reviewI liked that my check in was seamless. I always send my reservation with my passport details and airport pick up in advance so that there are no delays in checking in. Similarly, my check out was smooth and shuttle service to the airport was on time. I also always get allocated my favourite floor and room preference.
n/a
Dear Timothy, Greeting from Getfam Hotel & SPA! Thank you for choosing to stay at Getfam Hotel and for posting your review. We have taken into consideration your comments and have shared these with my colleagues. Hope you could give us another opportunity in the future to welcome you back. Hospitality regards, Management
Dear Timothy, Greeting from Getfam Hotel & SPA! Thank you for choosing to stay at Getfam Hotel and for posting your review. We have taken into consideration your comments and have shared these with my colleagues. Hope you could give us … Show more
Reviewed: 24 July 2024 · Stayed in June 2024
Verified reviewVery nice
Dear Our Value Guest, Greeting from Getfam Hotel & SPA! Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about our hotel Service .We look forward to welcoming you back during your next visit to Addis Abeba. Hospitality regards, Management
Dear Our Value Guest, Greeting from Getfam Hotel & SPA! Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatl… Show more
Reviewed: 18 July 2024 · Stayed in June 2024
Verified reviewDear Our Value Guest, Greeting from Getfam Hotel & SPA! Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about our hotel Service .We look forward to welcoming you back during your next visit to Addis. Hospitality regards, Management
Dear Our Value Guest, Greeting from Getfam Hotel & SPA! Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatl… Show more
Reviewed: 22 June 2024 · Stayed in June 2024
Verified reviewWe liked everything and would definitely come back again during our second stay in Ethiopia. This is one of the best hotels. Good value for the price. Friendly stuff. Really good breakfast options.
If you didnt book breakfast with your stay it costs 30$ for 2 people, with booking only 10$. An offer would be great here :)
Dear Bianca, Greeting from Getfam Hotel & SPA! Thank you for recommending Getfam Hotel after the experience you had with us! We are delighted to hear that you had a positive experience at Getfam Hotel and that you enjoyed the quality of our hotel. We hope to have the chance to welcome you back at Getfam Hotel in the nearest future. Hospitality regards, Management
Dear Bianca, Greeting from Getfam Hotel & SPA! Thank you for recommending Getfam Hotel after the experience you had with us! We are delighted to hear that you had a positive experience at Getfam Hotel and that you enjoyed the quality o… Show more
Reviewed: 15 June 2024 · Stayed in June 2024
Verified reviewLocation Gym Swimming Pool
Water pressure in bathroom is pathetic, I had to call maintenance regularly. Hot water is irregular also.
Dear our value Guest, Greeting from Getfam Hotel & SPA! We would like to thank you for taking the time to offer us your honest feedback. It is with great concern to note that you were not fully satisfied with the bathroom. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunity to welcome you back and prove that we can serve you better. Hospitality regards, Management
Dear our value Guest, Greeting from Getfam Hotel & SPA! We would like to thank you for taking the time to offer us your honest feedback. It is with great concern to note that you were not fully satisfied with the bathroom. Your input … Show more
Reviewed: 14 June 2024 · Stayed in May 2024
Verified reviewReviewed: 25 May 2024 · Stayed in May 2024
Verified reviewReviewed: 23 May 2024 · Stayed in May 2024
Verified reviewReviewed: 17 May 2024 · Stayed in May 2024
Verified reviewGood choices at breakfast - omelette station, pastries, porridge, fruits & a lot of cake! Hot savoury African options Spas are single-sex and very well run, even late in the evening. Swimming pool is nice but very warm
Quadrant shape building means the upper floors are not suitable for vertigo sufferers or excitable children
Dear Tom, Greeting frm Getfam Hotel & SPA! Thank you for recommending Getfam Hotel after the experience you had with us! We are very glad that you enjoyed your stay and that you were happy with the breakfast. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Getfam Hotel. Hospitality regards, Management
Dear Tom, Greeting frm Getfam Hotel & SPA! Thank you for recommending Getfam Hotel after the experience you had with us! We are very glad that you enjoyed your stay and that you were happy with the breakfast. Once again, thank you for… Show more
Reviewed: 14 May 2024 · Stayed in May 2024
Verified reviewThe property is clean and the staff was friendly. I like the sauna and Spa center.
That most of the rooms have no shataff in the wasrooms. Also there was some noise coming from nearby rooms or corridors not sure as like they were doing some maintenance. Hence they have to change me to another floor.
Dear Nabil, Greeting from Getfam Hotel & SPA! Thank you very much for rating your stay in Getfam Hotel. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are delighted to hear that you had a positive experience at Getfam Hotel and that you enjoyed the professional behavior of our staff. We hope to have the chance to welcome you back at Getfam Hotel in the nearest future. Hospitality regards, Management
Dear Nabil, Greeting from Getfam Hotel & SPA! Thank you very much for rating your stay in Getfam Hotel. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We… Show more
Reviewed: 11 May 2024 · Stayed in May 2024
Verified reviewReviewed: 11 May 2024 · Stayed in May 2024
Verified reviewThe style of how the room is furnished
The bed length is short for me and my room was near the central cooling system so it’s a bit noisy
Dear our value Guest, Greeting form Getfam Hotel & SPA! Thank you very much for choosing Getfam Hotel for your accommodation. We are glad to know that you enjoyed your stay with us and that our staff contributed to your positive experience. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Getfam Hotel & SPA. Hospitality regards, Management
Dear our value Guest, Greeting form Getfam Hotel & SPA! Thank you very much for choosing Getfam Hotel for your accommodation. We are glad to know that you enjoyed your stay with us and that our staff contributed to your positive exper… Show more
Reviewed: 17 March 2024 · Stayed in March 2024
Verified reviewThe hotel is situated near the airport (shuttle provided on request) and is very consistent with the level of service provided. I've stayed at the hotel on several occasions and have always been reasonably pleased.
Power interruptions on occasion causing the elevators to become inoperable
Reviewed: 4 March 2024 · Stayed in February 2024
Verified review