7.9

Reviews of Golden Tulip Addis Ababa 5 stars

Cameroon Street, Addis Ababa, Bole, Addis Ababa, Ethiopia

  • Sanjo

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
  • Ahmed

    Reviewed: 22 August 2025 · Stayed in July 2025

    Verified review
  • Himid

    Reviewed: 22 August 2025 · Stayed in June 2025

    Verified review
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  • Cheikh

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    The location Kindness of the staff

    Breakfast can be better Ongoing work around the hotel

  • Ahmed

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Hamza

    Reviewed: 11 August 2025 · Stayed in May 2025

    Verified review
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  • Walid

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Everything are great hotel room stuff very friendly hotel located is good close to market and Cafe & restaurants

    Nothing

    Property response:

    Dear Walid, On behalf of the entire team at Golden Tulip Addis Ababa, thank you for this fantastic perfect-score review! We are delighted that you enjoyed every aspect of your stay, from our friendly room staff and great facilities to our convenient location close to markets and cafes. Receiving a 10/10 across all categories, including the bed rating, is the highest compliment we can receive. Your kind words have been shared with our team—they are a great motivation for us all. We truly appreciate your recommendation and cannot wait to welcome you back for another excellent stay. Warm regards, Estifanos B. General Manager Golden Tulip Addis Ababa Hotel

    Dear Walid, On behalf of the entire team at Golden Tulip Addis Ababa, thank you for this fantastic perfect-score review! We are delighted that you enjoyed every aspect of your stay, from our friendly room staff and great facilities to our… Show more

    Golden Tulip Addis Ababa
    27 August 2025
  • Mohamed

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    The location was perfect, the staff were welcoming, the room was clean and spacious, and the Wi-Fi was fast and reliable.

    Honestly, I didn’t have any major issues during my stay—everything met or exceeded my expectations.

    Property response:

    Dear Mohamed, Thank you so much for taking the time to share this exceptional review and for awarding us a perfect 10/10 rating across all categories! We are truly delighted to hear that your stay at Golden Tulip Addis Ababa was smooth, comfortable, and enjoyable. It brings us great joy to know that our convenient location, welcoming staff, clean and spacious rooms, and reliable Wi-Fi all contributed to an experience that met—and even exceeded—your expectations. Feedback like yours is incredibly rewarding for our entire team and reinforces our commitment to delivering outstanding service. We sincerely appreciate your kind words and look forward to welcoming you back on your next visit to Addis Ababa! Warm regards, Estifanos B General Manager Golden Tulip Addis Ababa Hotel

    Dear Mohamed, Thank you so much for taking the time to share this exceptional review and for awarding us a perfect 10/10 rating across all categories! We are truly delighted to hear that your stay at Golden Tulip Addis Ababa was smoot… Show more

    Golden Tulip Addis Ababa
    27 August 2025
  • Anonymous

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Location, noise

    Property response:

    Dear Valued Guest, Thank you for sharing your review. We’re glad you appreciated our staff and WiFi service, but we regret that other aspects of your stay fell short of expectations. We take your feedback seriously: Cleanliness: Additional inspections have been implemented. Comfort & Noise: We’re reviewing room layouts and soundproofing. Location Guidance: Updating pre-arrival details to manage expectations. Your experience was not reflective of our standards, and we’d welcome the opportunity to restore your confidence. Sincerely, Estifanos B General Manager Golden Tulip Addis Ababa

    Dear Valued Guest, Thank you for sharing your review. We’re glad you appreciated our staff and WiFi service, but we regret that other aspects of your stay fell short of expectations. We take your feedback seriously: Cleanliness: Addition… Show more

    Golden Tulip Addis Ababa
    5 August 2025
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  • Chinyere

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Breakfast wasn't so great.

    Property response:

    Dear Chinyere, Thank you for sharing your review of your recent stay at Golden Tulip Addis Ababa. We appreciate your positive remarks about our staff, cleanliness, and overall facilities, and we’re glad you found your stay comfortable and valuable. We’ve noted your feedback about breakfast and have shared it with our culinary team as we continuously work to enhance our offerings. Your input is invaluable in helping us improve. We hope to have the opportunity to welcome you back for an even better experience in the future. Best regards, Estifanos B General Manager Golden Tulip Addis Ababa

    Dear Chinyere, Thank you for sharing your review of your recent stay at Golden Tulip Addis Ababa. We appreciate your positive remarks about our staff, cleanliness, and overall facilities, and we’re glad you found your stay comfortable and … Show more

    Golden Tulip Addis Ababa
    5 August 2025
  • Dr

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Breakfast was good and the service was very good

    Catleries we're too huge in sizes

    Property response:

    Dear Dr. Amegovu, We're truly honored by your perfect ratings and delighted to hear you found your stay at Golden Tulip Addis Ababa so enjoyable. Your kind words about our staff service, cleanliness, and facilities mean the world to our team. We're pleased you enjoyed our breakfast quality and service, and we've noted your feedback about the cutlery size. Our restaurant team is reviewing this detail to ensure even better dining experiences for our guests. It was our privilege to host such a distinguished guest, and we'd be honored to welcome you back for another exceptional stay. Warm regards, Estifanos B General Manager Golden Tulip Addis Ababa

    Dear Dr. Amegovu, We're truly honored by your perfect ratings and delighted to hear you found your stay at Golden Tulip Addis Ababa so enjoyable. Your kind words about our staff service, cleanliness, and facilities mean the world to ou… Show more

    Golden Tulip Addis Ababa
    5 August 2025
  • Berhane

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Clean, staff extremely friendly

    None

    Property response:

    Dear Berhane, We're deeply touched by your kind words about your mother's experience at Golden Tulip Addis Ababa. It was our genuine pleasure to accommodate her needs while awaiting your arrival - our team takes special pride in providing warm, personalized care to all our guests, especially those requiring extra assistance. We're delighted you both found our staff extremely friendly and appreciated our cleanliness standards. Your recognition of our team's efforts is the greatest compliment we could receive. While we're pleased you found excellent value overall, we'll review your feedback about the pricing aspect to ensure we maintain the perfect balance between quality and value. It was our honor to host your family, and we hope to welcome you all back for another comfortable stay. Warm regards, Estifanos B General Manager

    Dear Berhane, We're deeply touched by your kind words about your mother's experience at Golden Tulip Addis Ababa. It was our genuine pleasure to accommodate her needs while awaiting your arrival - our team takes special pride in pr… Show more

    Golden Tulip Addis Ababa
    5 August 2025
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  • Talal

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • Myredlive

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • Abdulhakim

    Reviewed: 23 July 2025 · Stayed in May 2025

    Verified review
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  • Addo

    Reviewed: 23 July 2025 · Stayed in June 2025

    Verified review

    The breakfast was good. The staff at the restaurant were very friendly.

    I left my sweater in the hotel shuttle that took me to the airport. I asked a friend to pick it up for me and they refused giving it to him. I followed up with an email but I never got a response. My friend went back again and called me on video so I could speak with whoever was in charge. They apologized and promised to send it via courier to my friend. It has been 5 days and they still haven't sent the sweater. My friend will be coming to see me in the next 3 days and he still hasn't heard from the hotel. Maybe they lost it, or someone just wants to keep it.

  • Wajih

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    It’s not anymore the Golden Tulip it used to be

    The quality of the services, the staff, no maintenance at all, the shower heads … nothing is anymore like it used to be years ago

    Property response:

    Dear Wajih, We sincerely appreciate you taking the time to share your concerns about your recent stay at Golden Tulip Addis Ababa. Your feedback is valuable as we continuously work to maintain our standards. We regret your experience didn't reflect the quality we're known for. Please know we've immediately: Inspected all shower heads and bathroom fixtures Retrained housekeeping and maintenance teams Reviewed our pricing structure with management While we've made significant upgrades since your last visit years ago, we clearly fell short during your stay. We'd welcome the opportunity to discuss your experience directly at gm@goldentulipaddis.com. Your loyalty to our brand means everything, and we hope to restore your confidence in us. Sincerely, Estifanos B General Manager Golden Tulip Addis Ababa

    Dear Wajih, We sincerely appreciate you taking the time to share your concerns about your recent stay at Golden Tulip Addis Ababa. Your feedback is valuable as we continuously work to maintain our standards. We regret your experience didn… Show more

    Golden Tulip Addis Ababa
    5 August 2025
  • 7.0 Good
    Gizem

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review
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  • Saud

    Reviewed: 10 July 2025 · Stayed in June 2025

    Verified review
  • Samer

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    Room Size, Comfort, staff, Breakfast was good

    Area and access road are under construction.

    Property response:

    Dear Samer, We appreciate you taking the time to share your experience at Golden Tulip Addis Ababa. We're pleased to hear you enjoyed our room comfort, staff service, and breakfast offerings during your stay. We've noted your comments about the construction in our surrounding area. While these infrastructure improvements are beyond our direct control, we're actively working with local authorities to monitor progress and have updated our arrival instructions to better guide guests during this temporary period. Thank you for recognizing our overall value. We hope to welcome you back once the area upgrades are complete this September, offering you an even more seamless experience. Best regards, Estifanos B General Manager Golden Tulip Addis Ababa

    Dear Samer, We appreciate you taking the time to share your experience at Golden Tulip Addis Ababa. We're pleased to hear you enjoyed our room comfort, staff service, and breakfast offerings during your stay. We've noted your comm… Show more

    Golden Tulip Addis Ababa
    5 August 2025
  • Charles

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    excellent restaurant staff. generally all the staffs were very professional, from the front desk, drivers, security etc really friendly and supportive

    i extended my check out and was to pay $50 for the period. i had cash of a $100 bill since i had low cash on my visa card i opted to pay cash however they did not have change of $50 to give. i took it upon myself in the rains to go out to the bank to get a $50 bill upon arrival they refused to accept the bill for a scanty reason that it was not clean enough, i requested to pay with the local currency, they again refused that claiming to be under strict instructions not to accept local currency. i find this to REALLY be the low turn of my hitherto a lovely stay.

    Property response:

    Dear Charles, We’re delighted you found your stay "lovely and memorable" and appreciated our restaurant staff, drivers, and security team. This means a lot to us! We sincerely apologize for the payment issue during your late checkout. We’ve taken immediate steps to: Keep more change available at the reception Clarify currency policies with staff Your feedback helps us improve, and we’d love to welcome you back for a flawless experience. Best regards, Estifanos B General Manager Golden Tulip Addis Ababa

    Dear Charles, We’re delighted you found your stay "lovely and memorable" and appreciated our restaurant staff, drivers, and security team. This means a lot to us! We sincerely apologize for the payment issue during your late che… Show more

    Golden Tulip Addis Ababa
    5 August 2025
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  • Cornelius

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review

    Cleaningness

    Transport service, difficult to find. Had to call twice from airport

    Property response:

    Dear Cornelius, We appreciate you taking time to review your recent stay at Golden Tulip Addis Ababa. Your perfect 10 ratings for cleanliness, comfort, bed quality, and value mean a great deal to us, as we work hard to maintain these standards. We sincerely apologize for the inconvenience you experienced with our airport transfer service. After reviewing your feedback, we've implemented additional driver training and clearer arrival instructions to prevent similar issues for future guests. Regarding your comments about our facilities and staff service, please know we're using this feedback in our ongoing staff training programs to enhance all aspects of guest experience. While we're pleased some aspects of your stay met expectations, we regret others fell short. Should your travels bring you back to Addis Ababa, we would welcome the opportunity to provide you with the flawless experience we aim to deliver. Best regards, Estifanos B General Manager Golden Tulip Addis Ababa

    Dear Cornelius, We appreciate you taking time to review your recent stay at Golden Tulip Addis Ababa. Your perfect 10 ratings for cleanliness, comfort, bed quality, and value mean a great deal to us, as we work hard to maintain these stand… Show more

    Golden Tulip Addis Ababa
    5 August 2025
  • Hussien

    Reviewed: 27 June 2025 · Stayed in May 2025

    Verified review
  • Tao

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review
  • See the hotel
  • Sami

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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