Reviews of Hammer Luxury Guesthouse
Mickey Leland St, Bole, 10001 Addis Ababa, Ethiopia
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Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe positive points include: • High-quality rooms • Reasonable price for the standard • Delicious breakfast • Friendly staff • Great location • Helpful support (printing, ordering food, calling taxis, etc.)
During checkout, I was told that the amount I had already paid was incorrect, and I was asked to pay a second time. Although I protested, the issue was not resolved until the following morning, which left me feeling very unsettled. When I finally spoke with the manager, I was given the impression that whether I paid or not was up to me, but that not paying would make me look like the one at fault. In addition, there were frequent power outages during my stay, which was quite inconvenient, and the shower water was often not hot enough, which made it difficult to enjoy a proper shower.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewIt was a very clean, comfortable, and luxurious hotel! The location was great, and the staff helped me a lot!
I had made a request to the staff, but unfortunately, they didn’t keep one of their promises, which was disappointing. Other than that, everything was absolutely perfect.
Reviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewTo the Management of Hammer Luxury Guesthouse, I would like to extend my sincere thanks and appreciation for the warm hospitality and excellent service. My stay was made even more comfortable thanks to Mr.AlaZar, who was truly professional and respectful, staying in touch both before and after my arrival. A classy gentleman who deserves all the praise. Thank you all, and I look forward to visiting again.
Dear Kidus thank you for taking your time to review our guesthouse. It was a pleasure hosting you. Hammer Marketing Alazar
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewI loved everything 😍. It is clean and beautiful and good staff. 👍
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewClean room and okay wifi.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThis is my second time coming here and I’ll probably come back next time as well. Great staff especially the reception and the door man.
None
Thank you for your outstanding review and for making Hammer your choice. It's always a pleasure hosting you.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThe guesthouse was very clean, the staff especially the front desk were really professional and attentive. I’d highly recommend it. Thank you Hammer!!
Nothing.
Thank you for your outstanding feedback. We aim for excellence. Hammer Team
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe room was very clean and quite. Overall will give it a 99%. Great stuff at the door and always ready at your service.
I didn't like wen I ask the room service to change my sheet the other time and she used the same thing thinking I will not notice.
Dear A K, Thank you for your feedback and great review. We are delighted that you liked our guesthouse and you enjoyed your stay. We would also like to apologize for your encounter with our room service and we will look into it to prevent it from happening again. Thank you again and we would like to host you again whenever you come back to Addis. Warm regards, Hammer Marketing
Dear A K, Thank you for your feedback and great review. We are delighted that you liked our guesthouse and you enjoyed your stay. We would also like to apologize for your encounter with our room service and we will look into it to prevent… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe hotel is very clean, brand new rooms and bathrooms, nice hot showers and no weird smells. Felt like a bit of luxury! VERY NICE! The staff very friendly and helpful. The were very accommodating and even gave me choices for room and took their time to explain things. They speak good English and was able to help me delay a payment which was VERY nice and unexpected.
The spotty WiFi was VERY weak. I had to go out in the hall to get a good signal and other times just used my hotspot from my cell phone. The breakfast was very weak. The breakfast is something like 2 eggs and a toast with juice and coffee or tea. It's made fresh but not a full meal
Dear Nathaniel, Thank you so much for your wonderful 9.0 rating and for taking the time to share your experience with us! We are thrilled to hear that you enjoyed our clean rooms, nice showers, and felt that our staff was friendly and helpful, especially regarding your payment delay. It was truly a pleasure to have you. We sincerely apologize for the issues you experienced with our WiFi and breakfast. Your feedback is incredibly valuable, and we are actively looking into ways to improve both our internet connectivity and breakfast offerings to ensure a more complete and satisfying experience for all our guests. In fact, we have started a buffet breakfast to include more options, we hope you'd like it should you choose to come back. We hope to welcome you back again soon for an even better stay. Warm regards, Alazar Matios Hammer Marketing
Dear Nathaniel, Thank you so much for your wonderful 9.0 rating and for taking the time to share your experience with us! We are thrilled to hear that you enjoyed our clean rooms, nice showers, and felt that our staff was friendly and he… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewClean and comfortable
Breakfasts
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewThe staff
Location was difficult to find
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewThe WiFi, the bed was very comfortable, the location,the room is clean ,
The Elevator , Everything was nice, but one thing that made us a bit annoyed was our child broke a coffee cup, and we asked 3 times to have a new one, but no one brought us one, and we paid 8 euros for the broken cup.
Thank you for choosing to stay with us and for the great review. We're glad you and your family had a good stay. Apologies on behalf of the staff for a slow response. We will surely correct that. Sincerely, Hammer Marketing
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewLoved the cleanliness, the staff and the modern aesthetics!
So glad you had a wonderful stay! We appreciate your kind words and hope to see you again soon. Regards
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewMy stay at HAMMER was perfect! The hosts were warm and welcoming, and our room was spotless, cozy, and beautifully decorated. The bed was incredibly comfortable, ensuring restful sleep. Breakfast was delicious, with fresh, homemade dishes—a fantastic way to start the day. The location was ideal, close to Bole. The personal touches and thoughtful details made us feel truly pampered. I couldn’t have asked for a better experience and will definitely return. Highly recommend for anyone seeking comfort, great food, and genuine hospitality.
Dear Hawi, Thank you for your kind review! We’re so happy you enjoyed your stay and hope to welcome you back again soon. Sincerely, Hammer Marketing
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewI loved how spotless everything was from the moment I walked in, the whole place smelled fresh and inviting. The staff were honestly some of the friendliest I've ever met, super helpful and always smiling. The breakfast was also a highlight: fresh, tasty, and with a good variety to choose from.
Dear Jebessa Thank you for your kind review! We’re so happy you enjoyed your stay and hope to welcome you back again soon. 😊 Sincerely, Hammer Marketing
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewVery clean and excellent service
It’s in the heart of the city and close to my meeting
Dear Barhanu, Thank you for your kind review! We’re so happy you enjoyed your stay and hope to welcome you back again soon. 😊 Sincerely, Hammer Marketing Rep.
Reviewed: 21 April 2025 · Stayed in April 2025
Verified review