Reviews of Hayes Hotel, Addis Ababa 4 stars
Mickey Leland Street 22, On the road to signal, 400 meters from Lex Plaza, Yeka, 1000 Addis Ababa, Ethiopia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewClean welcoming staff
Location
Reviewed: 13 August 2025 · Stayed in May 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was good, im not a buffet person, coffee, toast bread and good omelet, thats it, and I had them at the buffet every morning.
The shower hot water can run out sometimes, contacting the reception and letting them know immediately is good, very helpful staff. For some reason taxi apps dont show the name of the area of the hotel properly to drivers, so better to mention BLUE CAVE HOTEL which is on the other side, then drivers can come to you easily.
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewNothing
Location and property facilities
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewClean .
The sound of Dogs ( I know it’s out of control )
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe breakfast had a wide range of authentic Ethiopian food and fruits. I enjoyed it thoroughly. The coffee was wonderful. The receptionists can speak sufficient English and are very helpful in guiding you on the nearby amenities eg. supermarket, and calling taxis. The receptionist called Wisdom was very helpful! The airport shuttles are clean and keep time.
Everything was good
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe cleanliness
Food and facilities
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThe property was clean and modern
There was no Air condition in the room
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewI stayed 9 nights in this quiet new hotel Hayes. I was very impressed from the hotel. The airport pickup was on time at midnight. The staff is always friendly and ready to help you with any question. You can change money at the reception or use an atm nearby. The location is good, by taxi you can go around easily. Area around the hotel in Hayahulet feels safe. The restaurant is open 24/7 and is very good. Breakfast was very nice aswell, I didn`t miss anything. Room was cleaned nicely every day. I stayed in many hotels in Addis and this one I can recommend without doubt.
In comparison to the price, there is not a single issue.
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in April 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewClean sufficient and peaceful
Reviewed: 20 April 2025 · Stayed in March 2025
Verified reviewLocation,peaceful
Reviewed: 9 April 2025 · Stayed in February 2025
Verified reviewNeat looking hotel
Location is not the best. Staff needs more training for communication.
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewThe hotel and the room itself were good. All clean and tidy.
The hotel is in a terrible area. Dogs barking from 2am and not stopping until prayers start at 4am. Prayers then continue until at least 8am. Impossibly to get a good sleep. Breakfast was also very poor. Possible food poisoning from the scrambled egg and continental breakfast was 3 pieces of cold toast.
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewExcellent value. Helpful and accommodating staff. Clean room and facilities.
Nothing
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewThe hotel team is very professional and services are perfect : rrception, facilities, etc. The hotel comfort.
The breakfast needs to be improved. There is much noise around the hotel. The hotel has not sufficient space for car parking and access to the hotel is problematic.
Reviewed: 14 March 2025 · Stayed in February 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewVery clean, extremely comfortable beds and the quality of furnishing materials used for the rooms. ❤
Reviewed: 11 March 2025 · Stayed in March 2025
Verified review