the management needs to make sure all equipment working well and fix what is not. Restaurant food needs improvement in terms of quality

Comfortable room-photos are accurate. Airport shuttle good. Some of the personel are really professional and pro active.

Stayed in February 2025

The room has no ventilation

Friendly reception and very helpful

Stayed in November 2024

Abit more variety (international cuisine) would be helpful in the breakfast menu but overall it was an good experience

Stayed in September 2024

The staff were quite courteous and attentive. Also, really enjoyed the spa.

Stayed in October 2024

locality is in the centre of addis,but there is nodisturbance from traffic.

For addis ababa,this place is worth the buck you pay

Stayed in October 2024

Lift.....bed sheets.... towels....lights not working

Staff are nice

Stayed in September 2024

They are renovating some buildings in the road so it can be busy, but this is also normal in Addis!

Close to Bole so very good for overnights flights. Close to KOBA patisserie and many restaurants, shops, and also a supermarket.

Stayed in May 2024

The beds are not comfortable, with the underneath wires almost popping up

Staff were nice and helpful and the health facilities were great.

Stayed in May 2024

The property looks shabby and uncared for, maintenance is constantly needed as handles are sometimes broken, showers leaks, hot water is often out, the moquette on each floor is dusty.

The location was perfect and staff was incredibly nice and accommodating

Stayed in March 2024

The facility is some how old

The service is so good free swimming sauna and steam

Stayed in November 2023

Furnitures a bit old

Great location and friendly staff. The fitness room is well equiped. Good internet

Stayed in November 2023

Very Good Location Ok Breakfast

Stayed in September 2023

great service but so many broken things in the room : no light bulb, broken toilet..

Stayed in September 2023

Internet very weak

Stayed in May 2023

the sauna/ steam bath in the room is not working properly. Make sure it was properly fixed prior to serve in the guest.

Location is quite safe and very good. Spacious room as i was upgraded. Staff are very friendly. I might stay again in this hotel

Stayed in April 2023

The room has no natural light. The jacuzzi is not very functional.

Fitness center is great. Breakfast is good. Staff are very helpful.

Stayed in April 2023

Bad ilumination: Lights in the room and corridos were too weak

Confortable and big sized room

Stayed in March 2023

-The maintenances workers came without any permission - The sheets were not clean -They were not menu in our room - we paid extra for King Room but they give us twin Room - Some light were not working - We didn’t sleep at the morning because of the maintenance noise

The services

Stayed in July 2025

The staff are amazing in the way they handle their customers. The facility is excellent , especially the front desk, the bell man and the restaurant staff - they are all outstanding.

Stayed in April 2025

About the property I didn’t like nothings. Such a bad and smelly building. I will never stay there again, and never recommend to others as well. Only good things it’s in good aria.

Honestly the property is not close to good at all. Most things was broken in room, not fully equipments there. Super bad internet, you can’t even open a mailbox. Toilet was completely badc bath tab was broke even water can’t go out easily from both tab. Having cockroaches found in toilet, I still have the pic of it . Every night found mosquitoes. When I complain they only offer to change my room. But it wasn’t the salutation cause all room was the same. According to booking.com, I have paid 2500kr extra as well.

Stayed in January 2025

Nothing

Was great seeing

Stayed in December 2024

Breakfast at the hotel needs a lot of improvement

Stayed in November 2024

Something is not working need to fix door drawer bath need to fix otherwise everything is amazing

Service staff am

Stayed in October 2024

Firstly when we checked in we were informed that our deluxe rooms were not available that night (even though it was booked) so we would have to stay in a different room for one of the nights and move the next day to a our rooms. When I asked why the lady behind reception smirked and said the guest had extended their stay. There was no apology just a smug smile, so I asked about the price difference and again she just smugly said there is no price difference and made me pay in full. The next day when we were taken to the rooms even the Bell Boy said to us yes you must move rooms this room is MUCH better. When we went back to reception they agreed there was a difference in price and if my friends were to extend their stay they could then discount it off for them. My friends decided not to extend as the staff was so useless and as they checked out and ask for the difference (in both English and Ethiopian as one of my friends is originally from Ethiopia) they played dumb. Acting like they didn’t understand the problem, they also then insisted my friends had to pay 300 birr more even though they had told me a couple of times that everything had been paid in full, and actually they had over charged us for 2 rooms the first night we stayed there. Secondly the first room we stayed in my bath/ shower had bits of broken tiles inside in and dead bugs. Bugs being in a bath tub in Ethiopia I understand but sharp broken tiles? Thirdly the second room I was in they obviously don’t clean the room hot tubs properly as when I turned on the water, foul smelling water and then dirt came out. Then after I gave it a clean and was getting out the wooden floor of the bedroom where the hot tub is was so slippery as it had no mat that I slipped and luckily only bruise my calfs. Thirdly as my friends are travelling with their baby on booking you could request a cot. This was confirmed through booking.

Had an amazing massage here and the pool and steam room/ sauna was really nice!

Stayed in September 2024