Reviews of Magnolia Hotel & Conference Center 4 stars
addis ababa atlas road cape verde avenue, Bole, Addis Ababa, Ethiopia
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Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThe services
-The maintenances workers came without any permission - The sheets were not clean -They were not menu in our room - we paid extra for King Room but they give us twin Room - Some light were not working - We didn’t sleep at the morning because of the maintenance noise
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in March 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewComfortable room-photos are accurate. Airport shuttle good. Some of the personel are really professional and pro active.
the management needs to make sure all equipment working well and fix what is not. Restaurant food needs improvement in terms of quality
Dear Adama, Greetings from magnolia Hotel and Conference Center, We highly appreciate that you take your time to make a review, We apologize for the inconvenience and we will look over the comments you mentioned and take measurement and we are look forward to having you back again. with hospitality regards! Betsegaw Abiyo Front office Manager!
Dear Adama, Greetings from magnolia Hotel and Conference Center, We highly appreciate that you take your time to make a review, We apologize for the inconvenience and we will look over the comments you mentioned and take measurement and we … Show more
Reviewed: 17 January 2025 · Stayed in January 2025
Verified reviewHonestly the property is not close to good at all. Most things was broken in room, not fully equipments there. Super bad internet, you can’t even open a mailbox. Toilet was completely badc bath tab was broke even water can’t go out easily from both tab. Having cockroaches found in toilet, I still have the pic of it . Every night found mosquitoes. When I complain they only offer to change my room. But it wasn’t the salutation cause all room was the same. According to booking.com, I have paid 2500kr extra as well.
About the property I didn’t like nothings. Such a bad and smelly building. I will never stay there again, and never recommend to others as well. Only good things it’s in good aria.
Dear Mr, Imran We are sorry for what happened to you. We regret that we were unable to meet your expectations. but, you did not pay any additional fees. The total amount you reserved is $802, which when converted to Ethiopian currency is 802*124= 99448 Birr. This means $61.88 per day, firstly, you paid ETB 99,211 for your reserved days , and you also paid ETB 23,021 Birr for the three additional days you stayed without the reservation days. By looking at this, you can see that you did not pay any additional fees. Betsegaw A. FOM
Dear Mr, Imran We are sorry for what happened to you. We regret that we were unable to meet your expectations. but, you did not pay any additional fees. The total amount you reserved is $802, which when converted to Ethiopian currency is 8… Show more
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewWas great seeing
Nothing
Dear Natashachere, Greetings from magnolia Hotel and Conference Center, We highly appreciate that you take your time to make a review, we are look forward to having you back again. with hospitality regards! Betsegaw Abiyo Front office Manager!
Dear Natashachere, Greetings from magnolia Hotel and Conference Center, We highly appreciate that you take your time to make a review, we are look forward to having you back again. with hospitality regards! Betsegaw Abiyo Front office Manag… Show more
Reviewed: 27 December 2024 · Stayed in November 2024
Verified reviewFriendly reception and very helpful
The room has no ventilation
Dear Dawit, Greetings from magnolia Hotel and Conference Center, We highly appreciate that you take your time to make a review, We apologize for the inconvenience and we will look over the comments you mentioned about Ventilation and take measurement and we are look forward to having you back again. with hospitality regards! Betsegaw Abiyo Front office Manager!
Dear Dawit, Greetings from magnolia Hotel and Conference Center, We highly appreciate that you take your time to make a review, We apologize for the inconvenience and we will look over the comments you mentioned about Ventilation and take m… Show more
Reviewed: 14 December 2024 · Stayed in December 2024
Verified reviewReviewed: 11 November 2024 · Stayed in November 2024
Verified reviewBreakfast at the hotel needs a lot of improvement
Dear Rashweat, Greetings from magnolia Hotel and Conference Center, We highly appreciate that you take your time to make a review, We apologize for the inconvenience about breakfast and we will look over the comments you mentioned and take measurement and we are look forward to having you back again. with hospitality regards! Betsegaw Abiyo Front office Manager!
Dear Rashweat, Greetings from magnolia Hotel and Conference Center, We highly appreciate that you take your time to make a review, We apologize for the inconvenience about breakfast and we will look over the comments you mentioned and take … Show more
Reviewed: 24 October 2024 · Stayed in September 2024
Verified reviewReviewed: 21 October 2024 · Stayed in September 2024
Verified reviewAbit more variety (international cuisine) would be helpful in the breakfast menu but overall it was an good experience
Dear Mary, Greetings from magnolia Hotel and Conference Center, We highly appreciate that you take your time to make a review, We apologize for the inconvenience and we will look over the comments you mentioned and take measurement and we are look forward to having you back again. with hospitality regards! Betsegaw Abiyo Front office Manager!
Dear Mary, Greetings from magnolia Hotel and Conference Center, We highly appreciate that you take your time to make a review, We apologize for the inconvenience and we will look over the comments you mentioned and take measurement and we a… Show more
Reviewed: 18 October 2024 · Stayed in October 2024
Verified reviewReviewed: 13 October 2024 · Stayed in October 2024
Verified reviewThe staff were quite courteous and attentive. Also, really enjoyed the spa.
Dear Paul, Greetings from magnolia hotel and conference center, We highly appreciate that you take your time to make a review, and we are look forward to having you back again. with hospitality regards! Betsegaw Abiyo Front office Manager
Reviewed: 10 October 2024 · Stayed in October 2024
Verified reviewService staff am
Something is not working need to fix door drawer bath need to fix otherwise everything is amazing
Dear Yonas woldu, Greetings from magnolia hotel and conference center, We highly appreciate that you take your time to make a review, and we are look forward to having you back again. with hospitality regards! Betsegaw Abiyo Front office Manager
Dear Yonas woldu, Greetings from magnolia hotel and conference center, We highly appreciate that you take your time to make a review, and we are look forward to having you back again. with hospitality regards! Betsegaw Abiyo Front office Ma… Show more
Reviewed: 10 October 2024 · Stayed in October 2024
Verified reviewFor addis ababa,this place is worth the buck you pay
locality is in the centre of addis,but there is nodisturbance from traffic.
Dear Varghese Greetings from magnolia hotel and conference center, We highly appreciate that you take your time to make a review, and we are look forward to having you back again. with hospitality regards! Betsegaw Abiyo Front office Manager
Dear Varghese Greetings from magnolia hotel and conference center, We highly appreciate that you take your time to make a review, and we are look forward to having you back again. with hospitality regards! Betsegaw Abiyo Front office Manage… Show more
Reviewed: 22 September 2024 · Stayed in September 2024
Verified reviewDear our Badel Khan Greetings from magnolia hotel and conference center, We highly appreciate that you take your time to make a review, and we are look forward to having you back again. with hospitality regards! etsegaw Abiyo Front office Manager
Dear our Badel Khan Greetings from magnolia hotel and conference center, We highly appreciate that you take your time to make a review, and we are look forward to having you back again. with hospitality regards! etsegaw Abiyo Front office… Show more
Reviewed: 17 September 2024 · Stayed in September 2024
Verified reviewHad an amazing massage here and the pool and steam room/ sauna was really nice!
Firstly when we checked in we were informed that our deluxe rooms were not available that night (even though it was booked) so we would have to stay in a different room for one of the nights and move the next day to a our rooms. When I asked why the lady behind reception smirked and said the guest had extended their stay. There was no apology just a smug smile, so I asked about the price difference and again she just smugly said there is no price difference and made me pay in full. The next day when we were taken to the rooms even the Bell Boy said to us yes you must move rooms this room is MUCH better. When we went back to reception they agreed there was a difference in price and if my friends were to extend their stay they could then discount it off for them. My friends decided not to extend as the staff was so useless and as they checked out and ask for the difference (in both English and Ethiopian as one of my friends is originally from Ethiopia) they played dumb. Acting like they didn’t understand the problem, they also then insisted my friends had to pay 300 birr more even though they had told me a couple of times that everything had been paid in full, and actually they had over charged us for 2 rooms the first night we stayed there. Secondly the first room we stayed in my bath/ shower had bits of broken tiles inside in and dead bugs. Bugs being in a bath tub in Ethiopia I understand but sharp broken tiles? Thirdly the second room I was in they obviously don’t clean the room hot tubs properly as when I turned on the water, foul smelling water and then dirt came out. Then after I gave it a clean and was getting out the wooden floor of the bedroom where the hot tub is was so slippery as it had no mat that I slipped and luckily only bruise my calfs. Thirdly as my friends are travelling with their baby on booking you could request a cot. This was confirmed through booking.
Dear Angie, Greetings from magnolia Hotel and Conference Center Thank you for writing a review on your stay, We apologize for the inconvenience and we will look over the comments you mentioned and take measurement. with Hospitality Regards The Management!
Dear Angie, Greetings from magnolia Hotel and Conference Center Thank you for writing a review on your stay, We apologize for the inconvenience and we will look over the comments you mentioned and take measurement. with Hospitality Regards… Show more
Reviewed: 11 September 2024 · Stayed in September 2024
Verified reviewStaff are nice
Lift.....bed sheets.... towels....lights not working
Dear Nebeyu Greetings from magnolia Hotel and Conference Center Thank you for writing a review on your stay, we will look over the comments you mentioned and take measurement. with Hospitality Regards Betsegaw abiyo Front office Manager,
Dear Nebeyu Greetings from magnolia Hotel and Conference Center Thank you for writing a review on your stay, we will look over the comments you mentioned and take measurement. with Hospitality Regards Betsegaw abiyo Front office Manage… Show more
Reviewed: 7 September 2024 · Stayed in September 2024
Verified reviewGreat
Everything seems beautiful
Dear our esteemed Guest Greetings from magnolia hotel and conference center We highly appreciate that you take your time to make a review, and we are look forward to having you back again. with hospitality regards! Betsegaw Abiyo Front office Manager
Dear our esteemed Guest Greetings from magnolia hotel and conference center We highly appreciate that you take your time to make a review, and we are look forward to having you back again. with hospitality regards! Betsegaw Abiyo Front of… Show more
Reviewed: 26 July 2024 · Stayed in May 2024
Verified reviewClose to Bole so very good for overnights flights. Close to KOBA patisserie and many restaurants, shops, and also a supermarket.
They are renovating some buildings in the road so it can be busy, but this is also normal in Addis!
Dear our esteemed Guest Greetings from magnolia hotel and conference center We highly appreciate that you take your time to make a review, and we are look forward to having you back again. with hospitality regards! Betsegaw Abiyo Front office Manager
Dear our esteemed Guest Greetings from magnolia hotel and conference center We highly appreciate that you take your time to make a review, and we are look forward to having you back again. with hospitality regards! Betsegaw Abiyo Front … Show more
Reviewed: 23 May 2024 · Stayed in May 2024
Verified reviewHotel staff are friendly.
Horrible, I have some of my belongings gone missing from the room, the shower valve was broken, it wasn't functioning properly, the tv wasn't working, the bed wasn't comfortable with mattress springs popping up, I spent my last night on the dark. Even though I complained but nothing happened. It is a poorly managed hotel.
Dear hassan Greetings from magnolia Hotel and Conference Center Thank you for writing a review on your stay, we will look over the comments you mentioned and take measurement. with Hospitality Regards Betsegaw abiyo Front office Manager,
Dear hassan Greetings from magnolia Hotel and Conference Center Thank you for writing a review on your stay, we will look over the comments you mentioned and take measurement. with Hospitality Regards Betsegaw abiyo Front office Manager… Show more
Reviewed: 15 May 2024 · Stayed in May 2024
Verified reviewStaff were nice and helpful and the health facilities were great.
The beds are not comfortable, with the underneath wires almost popping up
Dear our esteemed Guest Greetings from magnolia hotel and conference center We highly appreciate that you take your time to make a review, and we are look forward to having you back again. with hospitality regards! Betsegaw Abiyo Front office Manager
Dear our esteemed Guest Greetings from magnolia hotel and conference center We highly appreciate that you take your time to make a review, and we are look forward to having you back again. with hospitality regards! Betsegaw Abiyo Front o… Show more