Reviews of Marriott Executive Apartments Addis Ababa 5 stars
African Avenue, Kebele 19, Woereda 01, Kirkos, Kirkos, Addis Ababa, Ethiopia
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Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLocation and friendly staff
To much mosquito in the room
Dear Khaled Bokhari, Thank you for taking the time to share your feedback. We sincerely appreciate your kind words regarding our location and staff, as well as your constructive suggestions. Please be assured that we are continuously working to improve our services and facilities to better serve our guests. Your comments have been noted, and we will take immediate steps to address this concern. We hope to have the opportunity to welcome you again and provide you with an even better experience. Best regards, MEA AA Management
Dear Khaled Bokhari, Thank you for taking the time to share your feedback. We sincerely appreciate your kind words regarding our location and staff, as well as your constructive suggestions. Please be assured that we are continuously worki… Show more
Reviewed: 15 June 2025 · Stayed in April 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewThe rooms were great . Clean environment. Breakfast was great .A lot to choose from . The staff were friendly and ready to help . Mr Seid was particularly helpful. A jolly good fellow.
Was generally satisfied with the property. Will stay there anytime am in Addis.
Dear Henry, Thank you so much for your wonderful feedback and for taking the time to share your experience with us! We’re truly delighted to hear that you enjoyed your stay—from the clean and comfortable rooms to the variety of breakfast options and the warm hospitality provided by our team. We’re especially glad that Mr. Seid made a positive impression—he’ll be thrilled to know he contributed to making your stay memorable. Your kind words mean a lot to us, and it was our pleasure to host you. We look forward to welcoming you back anytime you're in Addis! Warm regards, The MAE Team Marriott Executive Apartments Addis Ababa!
Dear Henry, Thank you so much for your wonderful feedback and for taking the time to share your experience with us! We’re truly delighted to hear that you enjoyed your stay—from the clean and comfortable rooms to the variety of breakfast op… Show more
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewFirst class hotel. Stayed 8 days and could have stayed longer.the room was so clean and comfortable fully equipped WiFi was so fast The hotel is designed in a modern and luxurious the staff maintained this at a very high level. The reception staff made my visit very easy with their knowledge of the area. service and there happy smiles made for a lovely experience. Well done to the Management here. And the breakfast buffet is exceptionally good.
Dear Ali, Thank you for your wonderful review and for choosing Marriott Executive Apartments Addis Ababa for your 8-day stay. We’re truly delighted to hear that you had such a positive experience and found our hotel clean, comfortable, and luxuriously designed. Your kind words about our staff, service, and breakfast buffet mean a great deal to us. It’s always rewarding to know that our team’s effort and warm hospitality made your stay enjoyable. We look forward to welcoming you back soon for another memorable visit. With Regards, Marriott Management Team
Dear Ali, Thank you for your wonderful review and for choosing Marriott Executive Apartments Addis Ababa for your 8-day stay. We’re truly delighted to hear that you had such a positive experience and found our hotel clean, comfortable, and … Show more
Reviewed: 24 April 2025 · Stayed in March 2025
Verified reviewReviewed: 8 February 2025 · Stayed in February 2025
Verified reviewReviewed: 6 February 2025 · Stayed in December 2024
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewRoom size and location
Pool was closed
Dear Ayub, Thank you for sharing your valuable feedback with us. We genuinely appreciate your understanding regarding the recent pool closure, which was necessary during our peak season. With significant events celebrations and ongoing activities, it is essential for us to manage our facilities effectively to ensure that we can provide an exceptional experience for all our guests. We are committed to maintaining the highest standards and believe this temporary measure will enhance your future visits. We look forward to welcoming you back soon to enjoy all of our amenities and services. Thank you once again for your understanding. With kind regards, Noah Engdawork, PR and Marketing Executive
Dear Ayub, Thank you for sharing your valuable feedback with us. We genuinely appreciate your understanding regarding the recent pool closure, which was necessary during our peak season. With significant events celebrations and ongoing act… Show more
Reviewed: 7 January 2025 · Stayed in December 2024
Verified reviewNothing much
The security guy booked us a taxi to the airport on Ride app.Once we reached the airport ,the driver refused to give us our luggage unless we paid double !!He said this after we got down and just started driving away.My daughter ran behind the car,held on to the door and called a few people around to help.Finally after we paid him double he gave us the luggage .When our HR went to Mariott to enquire ,the security guy refused to give details of the driver and has booked the ride from another phone ,not the official phone.So dangerous and this happens in Mariott executive Apt.
Dear Juma, Thank you for sharing your concerns. We sincerely apologize for the difficulties you encountered with the taxi service. While third-party transportation services are outside our direct control, we strive to provide exceptional support. We regret that this situation was troublesome and appreciate your understanding. Your feedback is invaluable and will help us improve. If there's anything more we can do, please don't hesitate to reach out. Thank you for your time and for being a valued Marriott guest. With Regards, Rajbhan Singh, General Manager
Dear Juma, Thank you for sharing your concerns. We sincerely apologize for the difficulties you encountered with the taxi service. While third-party transportation services are outside our direct control, we strive to provide exceptional … Show more
Reviewed: 6 January 2025 · Stayed in December 2024
Verified reviewNoise from road at night.
Reviewed: 24 December 2024 · Stayed in December 2024
Verified reviewReviewed: 26 November 2024 · Stayed in November 2024
Verified reviewReviewed: 13 November 2024 · Stayed in November 2024
Verified reviewReviewed: 12 November 2024 · Stayed in November 2024
Verified reviewReviewed: 7 November 2024 · Stayed in November 2024
Verified reviewThe first room had a shower leak. The second room we were moved to on the seventh floor was traumatic. The window shattered open when we tried to open it causing injuries and cuts and all we got was an apology from the hotel & an offer for a free meal and a massage. It was handled poorly
Dear Pelly, Thank you for taking the time to share your feedback. We deeply regret the distressing experience you had during your stay with us. Please accept our sincerest apologies for the issues you encountered, including the shower leak and the incident with the window in your second room. Your safety and comfort are our top priorities, and we are truly sorry that we fell short in providing you with the exceptional service you deserve. We understand that our initial response was inadequate, and we are taking immediate steps to address these concerns to prevent such incidents from happening in the future. We have already reached out to you separately to address your concerns directly. However, we would like to reiterate our commitment to making things right and regaining your trust. Please contact us directly if there is anything further we can do to assist you and ensure your next stay with us is nothing short of excellent. Once again, we apologize for the inconvenience and thank you for bringing this to our attention. Warm regards, MEA, Addis Ababa Management Team
Dear Pelly, Thank you for taking the time to share your feedback. We deeply regret the distressing experience you had during your stay with us. Please accept our sincerest apologies for the issues you encountered, including the shower leak… Show more
Reviewed: 3 November 2024 · Stayed in November 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewThe facilities and apartment were luxurious, clean and well furnished. The staff were very helpful and friendly. The bed was perfect. The kitchen was well stocked and spacious. The food and service was very good. The driver/attendant in the lobby was so kind as to walk me to my office building on the first day so that I could feel more comfortable and know the path.
The noise outside was a major factor and I had to check out a few days early. There was a national festival taking place across the street in the park, along with loud-speaker chants/prayers/singing from 7am until 10am everyday. Guests should have been informed especially since we are there for work reasons and sleep/rest is essential. Additionally, I would suggest that the airport pick up service be on time. I waited at least 45 min upon landing from a long journey, despite having given my flight details (which should have been tracked). Also, on arrival at the hotel early morning, I had to wait another 6 hours to get my actual room. I had already agreed to pay extra for early check and and so my room should have been ready. This should be fixed because business travelers have only a few hours/a day to rest after long journeys.
Reviewed: 9 October 2024 · Stayed in September 2024
Verified reviewReviewed: 8 October 2024 · Stayed in October 2024
Verified reviewThe apartment was big and comfortable. The staff was extremely friendly and helpful.
Saw a roach one night in the bathroom.
Dear Mr Millard, Thank you for your feedback regarding your recent stay. We're glad to hear you enjoyed the comfort of your apartment and our friendly staff. We sincerely apologize for the inconvenience that happened in the bathroom. This is not the standard we aim for, and we have addressed this with our team. We appreciate your comments and hope to have the chance to welcome you back for a flawless experience. Rajbhan Singh General Manager
Dear Mr Millard, Thank you for your feedback regarding your recent stay. We're glad to hear you enjoyed the comfort of your apartment and our friendly staff. We sincerely apologize for the inconvenience that happened in the bathroom. … Show more
Reviewed: 26 September 2024 · Stayed in September 2024
Verified reviewSpacious Suite, the view is great facing the Park, Gym and Spa are nice
the Sofa in the Suite was very used and not comfortable; i was expecting the food to be a better experience however the chef and staff are very nice and they tried to do their best. The Train can be disrubtive but only for a short moment the internet went off for a full night however when i asked for a backup, the staff gave me an external wifi device to facilitate and get connected for work the interier design of the suite can be more modern with a twist in furniture to enjoy more the stay
Dear Mr. Mohamad, Thank you for sharing your feedback. We truly appreciate your detailed review and are glad to hear that you enjoyed the spacious suite, the view, and our gym and spa facilities. We apologize for the discomfort caused by the sofa and the disruption from the train. Your comments about the food experience and the interior design of the suite are valuable to us, and we will certainly look into these areas for improvement. We are pleased that our staff could assist you with the internet issue promptly. Your satisfaction is our priority, and we hope to provide you with an even better experience during your next stay. Thank you once again for your constructive feedback. We look forward to welcoming you back soon. Rajbhan Singh General Manager
Dear Mr. Mohamad, Thank you for sharing your feedback. We truly appreciate your detailed review and are glad to hear that you enjoyed the spacious suite, the view, and our gym and spa facilities. We apologize for the discomfort caused by t… Show more
Reviewed: 8 September 2024 · Stayed in September 2024
Verified reviewReviewed: 11 August 2024 · Stayed in August 2024
Verified reviewReviewed: 10 August 2024 · Stayed in August 2024
Verified reviewWas nice but there wasn’t many choices.
Dear Mr. Kojo, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed your stay overall. We understand that having a variety of options is important, and we appreciate your input regarding the choices available during your visit. We're continually working to enhance the experience for our guests, and your comments will certainly help us in refining our offerings. If there’s anything specific you would like to see in the future, please feel free to share your ideas! We hope to welcome you back soon. Rajbhan Singh General Manager
Dear Mr. Kojo, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed your stay overall. We understand that having a variety of options is important, and we appreciate your input regarding the… Show more