7.9

Reviews of Sapphire Addis 4 stars

Namibia Street, Bole, Addis Ababa, Ethiopia

  • Edwin

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Hermon

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Gulaid

    Reviewed: 26 August 2025 · Stayed in July 2025

    Verified review
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  • Um

    Reviewed: 24 August 2025 · Stayed in July 2025

    Verified review
  • Fikru

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Abubaker

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    The location and the staff

    The Gym/Spa under renovation, morning breakfast need more flavour

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  • Aychiluhem

    Reviewed: 16 August 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Diana

    Reviewed: 8 August 2025 · Stayed in July 2025

    Verified review
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  • Patwalia

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
  • Hatem

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    The stuff very helpful.... The location very good .... The facility very good .... Almost every thing very good.

    The breakfast was excellent in every dish ..... but not hot enough because no heater....

    Property response:

    Dear M. HATEM, Sapphire Addis hotel team would like to thank you for leaving us this delightful comment and sharing us your experience. We are happy to hear from our respected guest that sapphire Addis hotel staffs are very helpful, very good location, excellent breakfast service experience you had. Moreover, we are inspired that you are welcomed with warmth. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. Hospitality Regards, Girmay Redaei Room Division Director

    Dear M. HATEM, Sapphire Addis hotel team would like to thank you for leaving us this delightful comment and sharing us your experience. We are happy to hear from our respected guest that sapphire Addis hotel staffs are very helpful, very g… Show more

    Sapphire Addis
    12 August 2025
  • Ayalew

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
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  • Yonas

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • Nura

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review
  • Hatem

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    All excellent.

    The breakfast was good different varieties....but not hot enough....

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  • Ensel

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
  • Helen

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • Adriaan

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
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  • Mike

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    Good accommodation, very friendly people

    Property response:

    Dear Mike, Sapphire Addis hotel team would like to thank you for leaving us this delightful comment and sharing us your experience. We thank you for being our guest and for posting your great rating. Look forward to welcoming you back at Sapphire Addis Hotel. Hospitality Regards, Girmay Redaei Room Division Director

    Dear Mike, Sapphire Addis hotel team would like to thank you for leaving us this delightful comment and sharing us your experience. We thank you for being our guest and for posting your great rating. Look forward to welcoming you back at Sa… Show more

    Sapphire Addis
    19 July 2025
  • Omer

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review
  • Omer

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    Keep it up

    NA

    Property response:

    , Dear Anonymous, Thank you so much for your positive rating! We are delighted to hear that you had a great experience with us. Your feedback is incredibly valuable and encourages our team to keep up the good work. We can’t wait to welcome you back soon! Hospitality regards Girmay Redaei Room division director Sapphire Addis hotel

    , Dear Anonymous, Thank you so much for your positive rating! We are delighted to hear that you had a great experience with us. Your feedback is incredibly valuable and encourages our team to keep up the good work. We can’t wait to welcome… Show more

    Sapphire Addis
    16 July 2025
  • Robyn

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    Very central.

    Quite noisy, could be because of construction but also surrounding restaurants.

    Property response:

    , Dear Robyn, Thank you for taking the time to share your review following your recent stay at Sapphire Addis Hotel. we are thrilled to hear that our location was central. we sincerely apologize for the issues you experienced with the toilet and air conditioning during your visit. This is not the standard we strive to maintain, and we understand how frustrating it can be when these amenities do not function as expected. Please know that we take your concerns seriously. Our maintenance team has been notified and will address the toilet, leakage at the bathroom and noise issues promptly to ensure they are resolved for future guests. Additionally, for the air conditioning we do provide a portable fan and heater which if you have asked we would have given you. But for the other guest we will be informing this part of our service. Once again we are sorry to learn that you had experienced issues at our hotel which we are already working on now with our colleagues. Please accept our sincere apologies for the disappointment and I hope you will give us the opportunity to welcome you again in the future. Hospitality regards, Girmay Redaei Room division director sapphire Addis hotel

    , Dear Robyn, Thank you for taking the time to share your review following your recent stay at Sapphire Addis Hotel. we are thrilled to hear that our location was central. we sincerely apologize for the issues you experienced with the toil… Show more

    Sapphire Addis
    16 July 2025
  • Joseph

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review
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