Reviews of Shitaye Suite Hotel 4 stars
Ethio China Street, Kirkos, Addis Ababa, Ethiopia
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Reviewed: 26 August 2025 · Stayed in June 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in June 2025
Verified reviewReviewed: 7 August 2025 · Stayed in June 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewThe restaurant food was very good, verity and taste.
Not having a gym in the hotel.
Dear Stefan, Thank you for choosing Shitaye Suite Hotel and for your positive feedback on our restaurant. We're glad you enjoyed the variety and taste. We appreciate your note about the gym and will consider it for future improvements. Hospitality Regards, Management Team, Shitaye Suite Hotel!
Dear Stefan, Thank you for choosing Shitaye Suite Hotel and for your positive feedback on our restaurant. We're glad you enjoyed the variety and taste. We appreciate your note about the gym and will consider it for future improvements.… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewVery clean and new
Dear Moshe, Thank you for your kind words! We're delighted you found the hotel clean and new. We look forward to welcoming you again. Hospitality Regards, Management Team, Shitaye Suite Hotel!
Reviewed: 8 July 2025 · Stayed in May 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewThe staff were super helpful. Thank you Tigist for your kind heart.
The pillows should be a little lower and softer for those who don't prefer high pillows.
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in May 2025
Verified reviewIt’s is very clean
N/A
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewThe breakfast was excellent. The location was great too. very helpful staff.
My name was not on the airport shuttle service list even after I had booked through booking.com. I was in constant communication with the property management on my airport pick up. I m not sure what happened.
Dear Hezekiah, Thank you for taking the time to share your experience at Shitaye Suite Hotel. We’re thrilled to hear that you enjoyed our excellent breakfast, great location, and found our staff very helpful it means a lot to us! However, we sincerely apologize for the inconvenience you faced with the airport shuttle service. We understand how frustrating this must have been, especially after confirming your booking and communicating with our team. This is not the level of service we strive to provide, and we are reviewing our procedures to ensure such oversights do not happen again. Your feedback is invaluable in helping us improve, and we truly appreciate your patience and understanding. We hope to have the opportunity to welcome you back and provide you with a seamless experience in the future. If there’s anything further we can assist you with, please don’t hesitate to reach out. Hospitality Regards, Management Team, Shitaye Suite Hotel.
Dear Hezekiah, Thank you for taking the time to share your experience at Shitaye Suite Hotel. We’re thrilled to hear that you enjoyed our excellent breakfast, great location, and found our staff very helpful it means a lot to us! However,… Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewThe hotel was clean and comfortable, and the staff were very friendly and helpful. It’s in a nice Location close to the airport and not far from popular spots. The city center is about 15 to 30 minutes away, depending on traffic. The Wifi was reliable, with speeds around 16-25 Mbps, which worked fine for video calls and meetings.
breakfast could be better, and there were a few short power outages during my stay it lasted between 10 to 30 minutes but nothing major.
Dear Mutasim, Thank you for taking the time to share your feedback about your recent stay at Shitaye Suite Hotel. We’re delighted to hear that you found our hotel clean and comfortable and that our staff provided friendly and helpful service. It’s also great to know that our convenient location near the airport and reliable Wi-Fi contributed positively to your experience. We appreciate your constructive comments regarding breakfast and the power outages. Please accept our sincere apologies for any inconvenience caused. Your feedback is important to us, and we’ll certainly review these areas to make improvements for future guests. It was a pleasure hosting you, and we hope to welcome you back for an even better stay on your next visit! Hospitality Regards, Management team, Shitaye Suite Hotel.
Dear Mutasim, Thank you for taking the time to share your feedback about your recent stay at Shitaye Suite Hotel. We’re delighted to hear that you found our hotel clean and comfortable and that our staff provided friendly and helpful servi… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewThe apartment was very nice, neat and spacious. It was also easy to find transport closeby. The staff were just amazing!
The shower was abit cold.
Dear Elizabeth, Thank you for your kind words! We’re delighted to hear you enjoyed the apartment and that our staff made your stay superb. We’re sorry to hear the shower didn’t meet your expectations. Please know we’re looking into it to make sure it’s resolved. We truly appreciate your feedback and hope to host you again soon. Hospitality Regards, Management Team, Shitaye Suite Hotel!
Dear Elizabeth, Thank you for your kind words! We’re delighted to hear you enjoyed the apartment and that our staff made your stay superb. We’re sorry to hear the shower didn’t meet your expectations. Please know we’re looking into it to … Show more
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewVery helpful staff, helped me sort day trips and transport to and from the airport, the place is clean and comfortable
Dear Joe, Thank you for your kind words! We’re so glad to hear you enjoyed your stay and that our staff could assist with your transport and day trips. It’s great to know you found the place clean and comfortable. We hope to welcome you again soon! Hospitality Regards, Management Team, Shitaye Suite Hotel!
Dear Joe, Thank you for your kind words! We’re so glad to hear you enjoyed your stay and that our staff could assist with your transport and day trips. It’s great to know you found the place clean and comfortable. We hope to welcome you … Show more
Reviewed: 4 May 2025 · Stayed in March 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewVery delicious
The smell from the sink
Dear Atanga, Thank you for your kind words! We’re delighted to hear you enjoyed your stay and found everything to your satisfaction including the food. We’re sorry about the unpleasant smell from the sink and appreciate you bringing it to our attention. We’ll have our maintenance team look into it. We hope to welcome you back soon for an even better experience. Hospitality Regards, Managment Team, Shitaye Suite Hotel!
Dear Atanga, Thank you for your kind words! We’re delighted to hear you enjoyed your stay and found everything to your satisfaction including the food. We’re sorry about the unpleasant smell from the sink and appreciate you bringing it to… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewProperty very clean and new
Nothing
Dear Oluseyi, Thank you for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay, from our courteous and attentive staff to the delicious breakfast and convenient airport shuttle service. It’s also wonderful to know you appreciated our clean and modern property. Your satisfaction is our greatest reward, and we’d be honored to welcome you back on your next visit. Hospitality Regards, Shitaye Suite Hotel management Team.
Dear Oluseyi, Thank you for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay, from our courteous and attentive staff to the delicious breakfast and convenient airport shuttle ser… Show more
Reviewed: 20 April 2025 · Stayed in January 2025
Verified review