One of the security guards was somehow rude. They need to trained to be friendly with the guests.

The staffs were nice and cooperative. The local food from the restaurant was beautiful. The room was clean and spacious.

Stayed in March 2025

Breakfast food options could be more. Especially international foods like sausage, cheeses and baked beans. Tea and milk were not accessible. Had to verbally request for these which took a while to prepare. By the time the tea and milk was served, we had nearly finished eating. Better to prepare beforehand and leave it on the table for people to pick/pour out themselves. Also attempted to order fries and fruit juice for room service but was told there wasn't any potatoes left or that the juice machine wasn't working which was the case for a while.

Staff are welcoming, helpful and work hard to meet our requests. Beds are extremely comfortable and environment is peacefully quiet. Also the shower was amazing. Room was very clean too. Chechebsa is delicious and leg massage was the best many thanks to the spa staff.

Stayed in January 2025

Sauna and steam need a refurbish very dated and worn. Can't take outside food to your room, they say you will be charged not that we were... For us location was a bit of a distance from Bole.

The bed, space, breakfast, friendly accommodating and caring staff

Stayed in December 2024

There were a lot of cockroaches in the room that appear at night

The hotel was very quiet and comfortable

Stayed in September 2024

Rooms were very small and we thought we could use the "couch" for our third person but ended up needed to pay for an extra bed.

Breakfast was amazing! Staff were great!

Stayed in September 2024

Nothing.

Everthing was good there keep it up.

Stayed in July 2024

No air conditioning and no international TV

Kindness of all staff and the manager

Stayed in July 2024

I did not get a key for the security box for three days; only the manager had the keys but he never seemed to be around. The breakfast was relatively widespread but only a little of it was attractive, and the hot food was sometimes cold by 8 AM. The restaurant and bar were ok, but they often ran out of various things; once they even ran out of eggs. The hotel is quite isolated from other services and restaurants.

The staff was very friendly. I had challenges with my bathroom, but they were resolved in a timely manner. The wifi was good for working and streaming. The rooms and other areas were clean.

Stayed in June 2024

The foot massage was great

We booked executive room but we got just standard room for the same rate . When we find out about it the receptionist denied 😕

Stayed in May 2024

Frequent power off (not hotel-related).

Clean ahd large bedroom, adequate Wi-fi for working purpose, comfortable bed, functioning shower. Variety for breakfast. H24 free airport shuttle.

Stayed in March 2024

Shuttle Service is never ready at arrival, and Fridge/TV needs always to be fixed after check-in...this was my 5th stay at Sidra

Clean room...good Spa offer

Stayed in April 2023

There was no hot wster

Stayed in January 2023

Everything

Breakfast was good and location is perfect

Stayed in July 2025

The Manager living in Ethiopia 🇪🇹 When you make booking with your up.He complain not to accept Ethiopian currencies........He is not Happy with booking APP

Some staff Members

Stayed in April 2025

Everything was great, special the beautiful service. Everyone greeting you with beautiful humour❤️

Stayed in February 2025

No hot water, they locked me out of my room. Although it was paid for o would advise you not to send anyone there.. I have photos and my wife is a witness

The manager and staff members tried to Rob me physically, and my wife was with me also the taxi driver that referred me was the managers friend once he knew my watch was expensive they put together a coo to get it.

Stayed in December 2024

I did not like the breakfast.

Stayed in November 2024

The bedsheets were dirty and old, the only towel provided was filthy, and the mattress was stained. My wife had to dry herself with her clothes due to the poor cleanliness. The bathroom smelled of mold, the sink was fully blocked, and the room was full of mosquitoes. The soundproofing advertised was non-existent—we could hear dogs barking all night and the local mosque at sunrise. The gym only had one working machine, and the reception staff seemed upset that we booked a 70% cheaper rate through Booking.com. Additionally, the laundry service was outrageously expensive, and staff hung up on me when I inquired about it.

The room was spacious, which initially gave a positive impression.

Stayed in October 2024

So clean rooms and the staff was so polite

Stayed in September 2024

Noise by other clients who came with their children, but was quiet at night

Value for money, friendly staff

Stayed in September 2024

Bed

Bed is not comfortable at all.too much noise.mattress is very old we couldn't sleep all night

Stayed in August 2024

No

Everything

Stayed in July 2024

The cleanliness of the room

Stayed in June 2024

That I had to pay in US dollars and the showers very complicated

The food and the staff

Stayed in April 2024