Reviews of Sidra International Hotel 4 stars
Haile Gebre Silase Street, Bole, 00251 Addis Ababa, Ethiopia
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Reviewed: 30 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewThe bathroom was leaking, and I couldn't tell where the water was coming from
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewBreakfast was good and location is perfect
Everything
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewSome staff Members
The Manager living in Ethiopia 🇪🇹 When you make booking with your up.He complain not to accept Ethiopian currencies........He is not Happy with booking APP
Dear Mr.Liner, Thank you very much for taking the time to share your feedback about our staff ! We sincerely apologize for any inconvenience caused regarding the payment request. We understand your concerns, and we assure you that it is never our intention to make any of our valued guests uncomfortable. While we occasionally inform guests about the option of paying in USD due to certain operational requirements, we fully respect and accept local currency payments as well. Your feedback is valuable to us, and we hope to have the opportunity to welcome you again for an even better experience in the future. Hospitality regards, Amsalework Hailu
Dear Mr.Liner, Thank you very much for taking the time to share your feedback about our staff ! We sincerely apologize for any inconvenience caused regarding the payment request. We understand your concerns, and we assure you that it is … Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 April 2025 · Stayed in March 2025
Verified reviewThe staffs were nice and cooperative. The local food from the restaurant was beautiful. The room was clean and spacious.
One of the security guards was somehow rude. They need to trained to be friendly with the guests.
Dear Amir, Greetings from Sidra International Hotel. Thank you for your valuable feedback. We are addressing the issue with our security team, and you should not experience this problem moving forward. Hospitality regards, Dagnu Getu
Reviewed: 11 March 2025 · Stayed in February 2025
Verified reviewThe staff went out of their way Excellent service 24hr room service ATM at the hotel Nice lobby Spa and sauna
Dear Dorcas, Greetings from Sidra International Hotel. Thank you for your valuable feedback. We are eager to make your second stay a memorable one. We hope you will return soon. Hospitality Regards, Dagnu Getu
Reviewed: 1 March 2025 · Stayed in January 2025
Verified reviewStaff are welcoming, helpful and work hard to meet our requests. Beds are extremely comfortable and environment is peacefully quiet. Also the shower was amazing. Room was very clean too. Chechebsa is delicious and leg massage was the best many thanks to the spa staff.
Breakfast food options could be more. Especially international foods like sausage, cheeses and baked beans. Tea and milk were not accessible. Had to verbally request for these which took a while to prepare. By the time the tea and milk was served, we had nearly finished eating. Better to prepare beforehand and leave it on the table for people to pick/pour out themselves. Also attempted to order fries and fruit juice for room service but was told there wasn't any potatoes left or that the juice machine wasn't working which was the case for a while.
Dear Makda, Greetings from Sidra International Hotel. Thank you for your valuable feedback. We sincerely apologize for the delays in providing tea, coffee, and fruit juices during your breakfast. This is not reflective of our usual standards, and we assure you that you will not experience these issues again. Please accept our apologies once more. Hospitality Regards, Dagnu Getu
Dear Makda, Greetings from Sidra International Hotel. Thank you for your valuable feedback. We sincerely apologize for the delays in providing tea, coffee, and fruit juices during your breakfast. This is not reflective of our usual standa… Show more
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewEverything was great, special the beautiful service. Everyone greeting you with beautiful humour❤️
Dear Mr. Yosief, Greetings from Sidra International Hotel. Thank you for your valuable feedback. We look forward to your next booking. Kind regards, Dagnu Getu
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 December 2024 · Stayed in December 2024
Verified reviewThe bed, space, breakfast, friendly accommodating and caring staff
Sauna and steam need a refurbish very dated and worn. Can't take outside food to your room, they say you will be charged not that we were... For us location was a bit of a distance from Bole.
Dear Margaret Greetings from sidra International Hotel thank you for your comment and apologize for not satisfied with our steam sauna service, but we will change and you will happy for your upcoming bookings. Hospitality regards Dagnu Getu
Dear Margaret Greetings from sidra International Hotel thank you for your comment and apologize for not satisfied with our steam sauna service, but we will change and you will happy for your upcoming bookings. Hospitality regards Dagnu Get… Show more
Reviewed: 7 December 2024 · Stayed in December 2024
Verified reviewThe manager and staff members tried to Rob me physically, and my wife was with me also the taxi driver that referred me was the managers friend once he knew my watch was expensive they put together a coo to get it.
No hot water, they locked me out of my room. Although it was paid for o would advise you not to send anyone there.. I have photos and my wife is a witness
Dear Qyasam Greeting of the day from Sidra International Hotel We sincerely apologize for the negative review. You had expressed satisfaction with your stay when checking out, but later refused to pay the late checkout fee and remained in the room until 9 PM. This review, therefore, is inaccurate and does not reflect our usual service standards. We are surprised that you would choose to leave a negative review, especially after transferring from another hotel due to dissatisfaction with your previous stay. We are confident that our loyal customers understand the quality of our service and will recognize this review as an attempt to tarnish our reputation. We remain committed to providing exceptional hospitality. Hospitality regards Dagnu Getu
Dear Qyasam Greeting of the day from Sidra International Hotel We sincerely apologize for the negative review. You had expressed satisfaction with your stay when checking out, but later refused to pay the late checkout fee and remained in t… Show more
Reviewed: 6 November 2024 · Stayed in November 2024
Verified reviewReviewed: 2 November 2024 · Stayed in November 2024
Verified reviewI did not like the breakfast.
Dear Luyanda greetings from sidra international hotel thank you for your feedback and will improve our breakfast. Hospitality regards
Reviewed: 26 October 2024 · Stayed in September 2024
Verified reviewReviewed: 18 October 2024 · Stayed in October 2024
Verified reviewReviewed: 12 October 2024 · Stayed in August 2024
Verified reviewReviewed: 8 October 2024 · Stayed in October 2024
Verified reviewThe room was spacious, which initially gave a positive impression.
The bedsheets were dirty and old, the only towel provided was filthy, and the mattress was stained. My wife had to dry herself with her clothes due to the poor cleanliness. The bathroom smelled of mold, the sink was fully blocked, and the room was full of mosquitoes. The soundproofing advertised was non-existent—we could hear dogs barking all night and the local mosque at sunrise. The gym only had one working machine, and the reception staff seemed upset that we booked a 70% cheaper rate through Booking.com. Additionally, the laundry service was outrageously expensive, and staff hung up on me when I inquired about it.
Dear Peteros, Greetings from Sidra International Hotel. Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are invaluable to us as we strive to improve our services. Please be assured that this was not our usual standard of service, and we will take steps to ensure that you do not encounter similar issues in the future. We apologize once again for any disappointment caused. Hospitality regards Dagnu Getu
Dear Peteros, Greetings from Sidra International Hotel. Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are invaluable to us as we strive to improve our services. … Show more
Reviewed: 22 September 2024 · Stayed in September 2024
Verified reviewThe hotel was very quiet and comfortable
There were a lot of cockroaches in the room that appear at night
Dear Algedeei Greeting of the day from Sidra International Hotel thank you for your feedback and really sorry for cockroaches are appear at your room, we will take serious action and on it and it will never happened again. hope you will come back soon. Hospitality regards
Dear Algedeei Greeting of the day from Sidra International Hotel thank you for your feedback and really sorry for cockroaches are appear at your room, we will take serious action and on it and it will never happened again. hope you will com… Show more
Reviewed: 12 September 2024 · Stayed in September 2024
Verified reviewBreakfast was amazing! Staff were great!
Rooms were very small and we thought we could use the "couch" for our third person but ended up needed to pay for an extra bed.
Reviewed: 8 September 2024 · Stayed in September 2024
Verified reviewValue for money, friendly staff
Noise by other clients who came with their children, but was quiet at night
Dear TSHABALALA Greetings thank you for your feedback and we are glad to host you again and hope you will come back soon. Hospitality regards
Reviewed: 1 September 2024 · Stayed in September 2024
Verified review