Reviews of Stay Easy Plus Hotel 5 stars
Adisu Gebya near to Total petrol station Gulele Sub City woreda 08, 0915 Addis Ababa, Ethiopia
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Reviewed: 21 July 2025 · Stayed in May 2025
Verified reviewEverything was great ... I just liked the meet and greet. Staff were so welcoming and with an ever smiling face.
Nothing in particular. Everything met my expectations.
Dear Marwan Zgama, Thank you so much for taking the time to share such wonderful feedback about your recent stay at stay Easy Plus Hotel! We are absolutely thrilled to see your perfect score of 10 across all categories and to hear that you had such an exceptional experience. It truly warms our hearts to read your kind words about our staff and their welcoming. Providing a smooth and friendly experience from the moment our guests arrive is something we strive for, and your recognition means a great deal to us. We're also delighted that our cleanliness, location, facilities, comfort, and value for money met and exceeded your expectations. We are so pleased that your stay was nothing short of perfect. Our team works hard to ensure every guest feels valued and enjoys their time with us. We sincerely appreciate your review and look forward to welcoming you back again very soon for another memorable stay! Warm regards, General Manager
Dear Marwan Zgama, Thank you so much for taking the time to share such wonderful feedback about your recent stay at stay Easy Plus Hotel! We are absolutely thrilled to see your perfect score of 10 across all categories and to hear that you… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewStaff were very nice and helpful and room bug and very clean
Dear suado, gb Thank you for taking the time to share your feedback! We are so pleased to read your kind words about our staff being very nice and helpful, and that you found your room to be very clean and comfortable during your stay. Its wonderful to know you had such a positive experience with our facilities, comfort, and found great value for money. We look forward to welcoming you back for another enjoyable stay in the future! Sincerely, General Manager
Dear suado, gb Thank you for taking the time to share your feedback! We are so pleased to read your kind words about our staff being very nice and helpful, and that you found your room to be very clean and comfortable during your stay. Its … Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewVery clean and fresh room, awesome room service, wonderful breakfast and super friendly and helpful staff. Oh, and their avocado juice is the best!!!!
Dear Ngoi, Thank you so much for taking the time to share your wonderful feedback! We are absolutely thrilled to hear that you had such a positive experience with us, especially that you found your room clean and fresh, enjoyed our room service and breakfast, and appreciated our friendly and helpful staff. It truly makes our day to know that our efforts are noticed, and we're particularly delighted you enjoyed the avocado juice – it's a favorite among many of our guests! We look forward to welcoming you back again soon for another great stay. Warm regards, Maaza K. General Manager
Dear Ngoi, Thank you so much for taking the time to share your wonderful feedback! We are absolutely thrilled to hear that you had such a positive experience with us, especially that you found your room clean and fresh, enjoyed our room se… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewIt was fantastic and amazing
Everything was liked
Dear Marwan, Thank you immensely for your absolutely fantastic review! We are so thrilled to hear that your experience with us was "Above and beyond" and that you found everything fantastic and amazing. Receiving a perfect score and knowing that we exceeded your expectations truly motivates our entire team. We are especially delighted to know that you will "surely be back again .... and soon. We can't wait to welcome you back for another exceptional stay! Warm regards, Maaza K. General Manager
Dear Marwan, Thank you immensely for your absolutely fantastic review! We are so thrilled to hear that your experience with us was "Above and beyond" and that you found everything fantastic and amazing. Receiving a perfect score… Show more
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewIt was a great experience , very nice hotel , good rate , new & clean building , nice food My only complain is that the staff response might be a little slow sometimes , especially if you ordered something to the room , it takes ages tp come , the food comes cold.
Dear Guest, Thank you very much for sharing your feedback and for choosing to stay at Stay Easy Plus Hotel. We are truly delighted to hear that you enjoyed your experience overall, especially our facilities, food, and the cleanliness of our hotel. Please accept our sincere apologies for the delay you experienced with in-room service and for receiving your food cold. This is certainly not the level of service we aim to provide, and we regret any inconvenience it caused during your stay. We take your comments seriously and have addressed this matter with our team to ensure prompt and efficient room service moving forward. Your comfort and satisfaction are our top priorities, and we are committed to making the necessary improvements. We genuinely value your feedback and hope to welcome you back in the near future with an even better experience. Bests, Birhan Elias General Manager
Dear Guest, Thank you very much for sharing your feedback and for choosing to stay at Stay Easy Plus Hotel. We are truly delighted to hear that you enjoyed your experience overall, especially our facilities, food, and the cleanliness of our… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewGood but need Muslim foods
Prayers mate
Dear Qazi, Thank you for your feedback. We have halal food and a prayer mat up on guests' request. We truly hope your next stay with us is just around the corner. Bests, Birhan Elias General Manager
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewThe breakfast the only thing that satisfies us the most, the location wasn’t as I expected but the sunrise were incredible.
I booked a room with a mountain view on the top floor but they gave me a room on the second floor until I explained to them that I booked a room with a mountain view, after I took the room I wanted, there was a break in the water pipe in the bathroom until they fixed it, after about 4 hours the water tank on the roof broke and water almost poured onto the balcony, they changed the room to a lower level on the fifth floor because there were no rooms on the same floor I booked and it was a tiring experience for me and my wife because we had to pack our bags and move to another room. With the booking they were supposed to take me to the airport but the hotel did not do that.
Dear Guest, Thank you for choosing the Stay Easy Plus Hotel. We sincerely appreciate your feedback, and we regret to hear that your experience did not meet your expectations. Please rest assured that your rating is valuable to us and will be carefully considered as we strive to enhance our services. I understand how frustrating the water line leak must have been for you during your stay. Please know that we acted quickly to resolve it, and I wish we could have provided the flour you requested. We always strive to prioritize the safety and comfort of our guests, and I regret any inconvenience this may have caused. We want your experience with us to be as pleasant as possible, which is why we offer complimentary round-trip airport transfers for our room guests. Just let our reception team know your preferred departure time, and we’ll take care of the rest. I sincerely hope you’ll give us another chance to welcome you back so we can show you the high-quality service we aspire to provide. Your satisfaction is very important to us, and I assure you that we are committed to making your next stay much better. Bests, Birhan Elias General Manager
Dear Guest, Thank you for choosing the Stay Easy Plus Hotel. We sincerely appreciate your feedback, and we regret to hear that your experience did not meet your expectations. Please rest assured that your rating is valuable to us and will … Show more
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewyour breakfast
your price very high
Dear Habtamu, Thank you for your valuable feedback. We’re delighted to hear that you enjoyed our breakfast! Regarding our room rates, our room rate is low comparing similar Hotel standards in Addis Ababa. We strive to offer competitive pricing while maintaining high-quality service and amenities. However, we truly appreciate your perspective and will certainly consider it. We hope to have the pleasure of welcoming you again soon! Bests, Birhan Elias General Manager
Dear Habtamu, Thank you for your valuable feedback. We’re delighted to hear that you enjoyed our breakfast! Regarding our room rates, our room rate is low comparing similar Hotel standards in Addis Ababa. We strive to offer competitive pric… Show more
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewVery comfortable hotel in quieter area of the city
The dinner we had at the restaurant wasn’t the best, breakfast much better.
Dear Daniel, Thank you for sharing your feedback. We regret that your dinner experience did not meet your expectations, but we’re pleased to hear that you enjoyed breakfast. Your comments are valuable to us, and we will review them with our culinary team to enhance our offerings. We hope to have the opportunity to serve you again and provide a better dining experience. Bests, Birhan Elias General Manager
Dear Daniel, Thank you for sharing your feedback. We regret that your dinner experience did not meet your expectations, but we’re pleased to hear that you enjoyed breakfast. Your comments are valuable to us, and we will review them with our… Show more
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in December 2024
Verified reviewThe reception staff were nice.
Hairs on the hot drink cup that was not from the head or arms or legs... We ordered some papaya juice and a cake at the food counter near thr reception on the 18th December 2024. While trying to take the cake, the woman who helped us appeared to act strangely by pulling the cake closer to herself and displaying a negative expression of hatred. This was confusing because I never met her before. Despite paying for the items, when inquiring about the juice, she did not respond adequately at first. Eventually, she indicated that the juice would be ready soon. After she walked off, I approached a male staff member who entered the counter with my receipt, who acknowledged it. However, as time passed and our flight departure neared, I had to seek assistance at the reception desk to address the situation. The staff there refunded our money, recognizing the issue with the service we received from the woman at the counter, whose I fount her behavior was not acceptable. Additionally, the cleaner asked for my room number as we was on our way out getting in the lift. Once she received the information, she quickly exited the elevator and called out in her language to someone else. These actions were highly unprofessional and unnecessary.
Dear Natalie, Thank you for taking the time to share your detailed feedback. We sincerely regret that your experience did not meet expectations, and we apologize for the issues you encountered. Providing excellent service and a comfortable stay for our guests is our priority, and your concerns have been taken very seriously. We addressed the matters you raised with our team to ensure that such incidents do not happen AGAIN. The behavior you described does not reflect our service standards, and we took the corrective action Additionally, we are working on further staff training and reinforcement of our service culture. We appreciate your recognition of our reception staff and your honest feedback, which helps us improve. If you are willing to share your specific feedback about our facilities' low rate, please contact me on WhatsApp number +251981252525. We truly hope to have the opportunity to welcome you again and provide you with a much better experience in the future. Bests, Birhan Elias General Manager
Dear Natalie, Thank you for taking the time to share your detailed feedback. We sincerely regret that your experience did not meet expectations, and we apologize for the issues you encountered. Providing excellent service and a comfortable … Show more
Reviewed: 3 December 2024 · Stayed in December 2024
Verified reviewMany options and you can order what ever is not in on buffet. Everything is warm and tasty. My family and I loved it. I have stayed there before and would stay again should I visit. Berthony 👍
Nothing to dislike.
Dear Berthony, We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable to us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon. Bests, Birhan Elias General Manager
Dear Berthony, We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable to us. We are happy to learn … Show more
Reviewed: 23 October 2024 · Stayed in October 2024
Verified reviewReviewed: 18 October 2024 · Stayed in October 2024
Verified reviewGreat value hotelnin safe area. Fantastic breakfast included. Enormous toom, heaps of space to spread and relax
Pool area a little "tired". Limited space to sit and enjoy
Dear Desmond, We are very happy you chose Stay Easy Plus Hotel for your stay in Addis Ababa. Our team is very happy that you enjoyed your stay at Stay Easy Plus Hotel and that you enjoyed the breakfast. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Stay Easy Plus Hotel. With Best Regards,
Dear Desmond, We are very happy you chose Stay Easy Plus Hotel for your stay in Addis Ababa. Our team is very happy that you enjoyed your stay at Stay Easy Plus Hotel and that you enjoyed the breakfast. Once again, thank you for your excell… Show more
Reviewed: 7 October 2024 · Stayed in October 2024
Verified reviewReviewed: 22 September 2024 · Stayed in September 2024
Verified reviewReviewed: 9 August 2024 · Stayed in July 2024
Verified reviewIt is a great location and has a great view at that height. I look forward to saying there in the future. Thanks
Nothing negative to say.
Dear Guest, First and foremost we would like to thank you for choosing Stay Easy Plus Hotel for your stay. It's a pleasure to hear that you enjoyed the uniqueness of the view and the accessibility of our location. We would love to have the chance to welcome you back to Addis Ababa, Ethiopia for another stay. Bests, Birhan Elias General Manager
Dear Guest, First and foremost we would like to thank you for choosing Stay Easy Plus Hotel for your stay. It's a pleasure to hear that you enjoyed the uniqueness of the view and the accessibility of our location. We would love to have … Show more
Reviewed: 3 August 2024 · Stayed in July 2024
Verified reviewReviewed: 1 August 2024 · Stayed in July 2024
Verified reviewStay Easy is easy stay. Everything is great, except the hairdryer is not working, and the location is so far from the center.
The hairdryer is not working, and the location is so far from the center. The room services and the reception didn't reply to my calls more than 10 times.
Dear Guest, First and foremost we would like to thank you for choosing Stay Easy Plus Hotel for your stay. It's great to hear that you were happy with your stay. On the other hand, we are concerned to note that you weren't delighted with our location. We had a technical problem with the room service phones. It seems to ring, but it is not reaching the other side, but now it is fixed. Our Hair dryers are new, in case of any technical problems, we have a backup dryer so that we can replace it immediately. We have considered your comments. All your remarks are taken into consideration to improve our hotel. We wish you could give us another chance to win you back. Bests, Birhan Elias General Manager
Dear Guest, First and foremost we would like to thank you for choosing Stay Easy Plus Hotel for your stay. It's great to hear that you were happy with your stay. On the other hand, we are concerned to note that you weren't delighted… Show more