Reviews of TH BonRoyal Hotel 4 stars
Ring Road Bole 2, Bole, 12345 Addis Ababa, Ethiopia
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Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewIts very good
The environment outside the hotel
Dear Stephen affum, Thank you for choosing to stay with us. We are glad to hear that your stay was a memorable one. We look forward to welcoming you back at TH Bonroyal. Kind regards Samrawit Teshome Head of marketing and operations manager
Dear Stephen affum, Thank you for choosing to stay with us. We are glad to hear that your stay was a memorable one. We look forward to welcoming you back at TH Bonroyal. Kind regards Samrawit Teshome Head of marketing and operations mana… Show more
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewThe bed , the staffs tried their best to help.
The room was smelling bad, no toilet paper, Power cut and AC not working. The lift was not working.
Dear Bunty, Thank you very much for sharing your feedback about your stay at TH BonRoyal. I would like to start by apologising for not meeting your expectations. We strive to ensure that all our guests leave our property satisfied and have a wonderful experience. However, it seems that on this occasion, we let ourselves down. We hope you'll be able to help us change your perception positively. Kind regards Samrawit Teshome Head of marketing and operations manager
Dear Bunty, Thank you very much for sharing your feedback about your stay at TH BonRoyal. I would like to start by apologising for not meeting your expectations. We strive to ensure that all our guests leave our property satisfied and have … Show more
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewLike was the case the other time when I stayed at this hotel, I enjoyed my stay during this trip. The staff have always been professional and welcoming; the room I stayed in was spacious and had a balcony; Internet and hot water worked well throughout my stay. I enjoyed the breakfast and lunch as well. I could order food from the kitchen late at night and had it served in my room. I requested the hotel shuttle for airport pickup and drop-off at the hotel. It came on time and was free for both trips. I highly recommend!
Dear Mbong Ngole, Thank you for choosing us to be your home away ! We try hard to provide the best possible service to our customers and their satisfaction is our reward. We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future. Samrawit Teshome
Dear Mbong Ngole, Thank you for choosing us to be your home away ! We try hard to provide the best possible service to our customers and their satisfaction is our reward. We really appreciate you taking the time to let us know we're doi… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewThere was a cockroach infestation which left me uncomfortable
Dear Sash, Thank you for choosing to stay at TH Bonroyal and for posting your review. We have taken into consideration your comments and have shared these with my colleagues to correct the issues. Hope you could give us another opportunity in the future to welcome you back. Kind regards Samrawit Teshome
Dear Sash, Thank you for choosing to stay at TH Bonroyal and for posting your review. We have taken into consideration your comments and have shared these with my colleagues to correct the issues. Hope you could give us another opportunity … Show more
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewA value-for money hotel which is close to the airport (less than 10 minutes drive away) and neat. The neighborhood was well lit and appeared safe at night. I liked the free airport shuttle service. My room was spacious, clean, well-insulated, had free toiletries as well as complimentary tea items and bottled water, and a balcony. The water heater worked well during my stay. The hotel's staff were friendly, professional, welcoming and could speak understand and speak English. The internet worked well. I was able to attend online meetings without internet disruptions. I liked the spa (which was open round the clock) and the gym. I wouldn't mind staying here again, when next I visit Addis.
The balcony was quite tiny and there appeared not be that many shops or pubs nearby.
Dear Eta,, Greetings from Th Bon Royal Hotel! Thank you for taking the time to rate our hotel with good rates. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service to all of our guests, and we are delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best regards, Teansae Yilma General manger
Dear Eta,, Greetings from Th Bon Royal Hotel! Thank you for taking the time to rate our hotel with good rates. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exception… Show more
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewShuttle driver and desk reception upon check-in.
I checked out after getting in my room. It was dirty, and the bed and pillows were uncomfortable. I went down for a beer, and they had to find the bartender who was working also in the restaurant. I wanted a 2nd thinking I was just tired from traveling. Again had to find the bartender. I asked if anything was close by to eat and socialize and they told me nothing was available. I went to my room and called a freind who told me of a better location and destination. I circled out and went to the other hotel which was clean and no searching for bar staff. Unfortunately, it was not as glamorous as the website described. Sorry.
Dear Lawrence, Greetings from Th Bon Royal Hotel! Thank you for taking the time to share your experience. We are sorry to hear that your recent visit did not meet your expectations. We take all input carefully and appreciate your candid feedback. We regret for any trouble or frustration you have encountered. We would like to address your individual concerns and make things right. As a symbol of our apologies, we hope to have the opportunity to better serve you when you visit Addis Abeba in the future. Thank you again for your genuine feedback and for selecting our hotel. Best regards, Teansae Yilma General Manager
Dear Lawrence, Greetings from Th Bon Royal Hotel! Thank you for taking the time to share your experience. We are sorry to hear that your recent visit did not meet your expectations. We take all input carefully and appreciate your candid f… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewStaff were very polite, very welcoming and supportive. Breakfast was also great.
It was a short stay, nothing observed.
Dear Olubukunola , Greetings from Th Bon Royal Hotel! Thank you for taking the time to rate our hotel with good rates. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service to all of our guests, and we are delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best regards, Teansae Yilma General Manager
Dear Olubukunola , Greetings from Th Bon Royal Hotel! Thank you for taking the time to rate our hotel with good rates. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exce… Show more
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 January 2025 · Stayed in January 2025
Verified reviewVery convenient for the airport. Extremely friendly and efficient staff.
Breakfast choices were limited
Dear Iain, Greetings from Th Bon Royal Hotel! Thank you for taking the time to rate our hotel with good rates. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service to all of our guests, and we are delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best regards, Teansae Yilma General manger
Dear Iain, Greetings from Th Bon Royal Hotel! Thank you for taking the time to rate our hotel with good rates. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional … Show more
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewFood in the restaurant was very good and freshly cooked
The room was too hot the air con didnt seem to work and there was no hairdryer in the room
Dear Kathryn, Greetings From th Bon Royal Hotel! We appreciate you taking the time to share about your experience. We value your candid criticism and take all comments carefully. We want to resolve your particular issues and put things right. And in the future, we hope to have the chance to serve you even better. Once again, I appreciate your input and your decision to stay at the Bon Royal hotel. Best regards, Teansae Yilma General Manager
Dear Kathryn, Greetings From th Bon Royal Hotel! We appreciate you taking the time to share about your experience. We value your candid criticism and take all comments carefully. We want to resolve your particular issues and put things r… Show more
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewLocation Cleanliness Friendliness
Water from shower flows out onto bathroom floor
Dear Anthony, Greetings from Th Bon Royal Hotel! Thank you for taking the time to rate our hotel with good rates. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service to all of our guests, and we are delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best regards, Teansae Yilma General manger
Dear Anthony, Greetings from Th Bon Royal Hotel! Thank you for taking the time to rate our hotel with good rates. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exception… Show more
Reviewed: 30 November 2024 · Stayed in November 2024
Verified reviewThe staff were friendly and helpful. The location is close to airport. I got to use the steam and i highly recommend if you ever chose to stay.
Could be cleaner in the rooms.
Dear Esther, Greetings from Th Bon Royal Hotel! Thank you for taking the time to rate our hotel with good rates. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service to all of our guests, and we are delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best regards, Teansae Yilma General manger
Dear Esther, Greetings from Th Bon Royal Hotel! Thank you for taking the time to rate our hotel with good rates. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptiona… Show more
Reviewed: 29 November 2024 · Stayed in November 2024
Verified reviewGreat staff, nice rooms, excellent shower
I just didnt like the food, other people did. The breakfast omlette was nice.
Dear Jesse, Greetings from Th Bon Royal Hotel! Thank you for taking the time to rate our hotel with good rates. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service to all of our guests, and we are delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best regards, Teansae Yilma General manger
Dear Jesse, Greetings from Th Bon Royal Hotel! Thank you for taking the time to rate our hotel with good rates. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional… Show more
Reviewed: 22 November 2024 · Stayed in November 2024
Verified reviewLema was great. He made my stay and check in smooth.
Dear Yasir, Greetings from Th Bon Royal Hotel! Thank you for taking the time to rate our hotel with good rates. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service to all of our guests, and we are delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best regards, Teansae Yilma General manger
Dear Yasir, Greetings from Th Bon Royal Hotel! Thank you for taking the time to rate our hotel with good rates. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional… Show more
Reviewed: 21 November 2024 · Stayed in November 2024
Verified reviewThe staff amazing especially the restaurant also the management they make my life very easy I will appreciate that.
I like everything the facility is great
Dear Alemayehu , Greetings from Th Bon Royal Hotel! Thank you for taking the time to rate our hotel with good rates. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service to all of our guests, and we are delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best regards, Teansae Yilma General manger
Dear Alemayehu , Greetings from Th Bon Royal Hotel! Thank you for taking the time to rate our hotel with good rates. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide except… Show more
Reviewed: 26 October 2024 · Stayed in August 2024
Verified reviewReviewed: 25 August 2024 · Stayed in August 2024
Verified reviewThe room is clean. The bed is comfortable.
none. n/a
Dear Mindy, Greetings from Th Bon Royal Hotel! Thank so much for your exceptional rating. We are glad we could win your trust and provide you with the best. we hope to enhance this experience even further in the future. We are indeed looking forward to your next visit! Best regards, Teansae Yilma General manager
Dear Mindy, Greetings from Th Bon Royal Hotel! Thank so much for your exceptional rating. We are glad we could win your trust and provide you with the best. we hope to enhance this experience even further in the future. We are indeed loo… Show more
Reviewed: 25 August 2024 · Stayed in August 2024
Verified reviewReviewed: 24 August 2024 · Stayed in August 2024
Verified reviewReviewed: 30 July 2024 · Stayed in July 2024
Verified reviewMy flight was late and arrived at midnight. The hotel shuttle still picked me up free of charge and took me to the hotel where the checkin was kept open for my arrival and went smoothly. Great facilities with gym, hammam etc. The breakfast buffe was meager with mostly local food but the staff quickly made me an omelette.
Dear Marcus, Greetings from Th Bon Royal Hotel! Thank you for taking the time to rate our hotel with good rates. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service to all of our guests, and we are delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Best regards, Teansae Yilma General manger
Dear Marcus, Greetings from Th Bon Royal Hotel! Thank you for taking the time to rate our hotel with good rates. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptiona… Show more
Reviewed: 24 July 2024 · Stayed in June 2024
Verified reviewReviewed: 23 July 2024 · Stayed in July 2024
Verified reviewAverage room, comfortable bed, nice staff, ok breakfast, <10 mins from airport
Only one towel, some lights didn’t work, major construction zone outside of reception (this was our view), no hair dryer
Reviewed: 7 July 2024 · Stayed in July 2024
Verified reviewFood was good
A particular Staff behaviour Mosquito bites Could only pay in dollars