Reviews of Triple E Hotel and Spa 4 stars
22 Area, Bole, 1110 Addis Ababa, Ethiopia
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Reviewed: 25 August 2025 · Stayed in June 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewWell located, relatively luxurious. It would never be a 4 star hotel in Europe, but I think for Addis it offers very good value for money. The bed was very(!) comfortable and the staff was friendly. The two massages I had were excellent value for money.
The shower didn’t work properly and the water was only lukewarm warm. For the first massage appointment nobody showed up (but the rescheduling worked perfectly). Breakfast for vegetarians is limited.
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewThe hotel was in a weird neighborhood, but once inside, the atmosphere felt cozy and warm. The room was spacious and clean. The bed was big and soft. It was a chilly night, so I asked for an extra duvet, which was delivered quickly. I appreciated that. The shower experience was the most disappointing. The water never got hot, which was not ideal since the weather was so cool. I let it run for at least 10 minutes, but it never got hot. There was a bit of noise in the neighborhood, but it was too bad. I was able to sleep peacefully. I loved the tea bags and the kettle in the room. This helped me to warm up after the cold shower and have a good night's rest. I checked out early before breakfast because I had an early morning flight.
cold water in the shower
Reviewed: 22 July 2025 · Stayed in May 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewBreakfast, wifi, toproof restaurant, free airport shuttle service
The area is not for walking
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewSpacious rooms, excellent customer service especially the receptionists
The access road to the hotel should be improved.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewThe room
Nothing
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewthe hotel staff were good and tried their best to recover things... breakfast was good
the hotel staff were good and tried their best to recover things... there was no curtain at one of the windows...television wasn't working..the room needs an urgent update
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewSimplicity’s
Location
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewNo air-conditioning. No mini bar and fridge. Locations is in under develop area.
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewNothing was good
Its unsafe for foreigners. The staff, hospitality and the overall service are extremely bad
Dear Pnkaj, Thank you for your feedback. We are genuinely sorry that your experience with us did not meet your expectations. We would like to take this opportunity to clarify the situation for future guests. During your stay, a window was found broken, and in our initial efforts to resolve the matter, we mistakenly assumed guest responsibility. Once we completed our internal investigation, we discovered the damage may have been caused accidentally from our side, and we informed you, waived any charges, and offered our sincere apologies. We understand that this situation caused frustration, and we deeply regret that it impacted your overall impression of our hotel. At Triple-E Hotel and Spa, we are committed to the safety and comfort of all our guests, including international travelers, and we are reviewing our procedures to ensure similar misunderstandings do not occur again. We appreciate all feedback, and we take comments like yours seriously as we continue to improve our service and guest experience. Sincerely, Triple-E Hotel and Spa Management
Dear Pnkaj, Thank you for your feedback. We are genuinely sorry that your experience with us did not meet your expectations. We would like to take this opportunity to clarify the situation for future guests. During your stay, a window was… Show more
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewStaff is v cooperative and the reception manager Ms. Kidist went over tye limits to understand my concerns and make my stay even more comfortable not just at the hotel but also in Addis.m
Breakfast has v little options, though staff v polite and nice but i think needs little training. Room was dirty and got the floors and shower screen etc cleaned. Room locker was locked couldn't got it open. There was a confusion for my airport departure as staff took it as Ethiopian time. Need to be clearly mentioned and staff instructed that foreign guests have no idea about local time and date.
Dear Syed, Thank you for taking the time to review us. We really appreciate your feedback, as it helps us to work beyond guests expectations, and we promise to work better in all the fields stated by you. We look forward to serving you at Triple-e Hotel and Spa for your next trip to Addis Ababa. Hospitality Regards,
Dear Syed, Thank you for taking the time to review us. We really appreciate your feedback, as it helps us to work beyond guests expectations, and we promise to work better in all the fields stated by you. We look forward to serving you at T… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewEverything about the hotel was great. The rooms were clean, tidy and exceptional. The staff were friendly.
The location isn't in a very good neighbourhood and also the breakfast options were very less.