Reviews of The HUB Hotel 4 stars

Room was large with nice views of the city. Location was good 5 mins from the airport and some bars and restaurants locally.

Review of the HUB Hotel in Ethiopia I had an excellent stay at this hotel and I would like to express my complete satisfaction. The manager and the head of security do a remarkable job from start to finish. At the slightest issue, they are present, responsive, and caring. I am also very satisfied with the entire team, especially Mr. Gosaye Abdi , and I would like to warmly thank Abaynesh lemme , who is in charge of the rooms. She is a wonderful lady who takes care of guests like a mother. The hotel is very well located. Breakfast is complete, varied, and absolutely nothing is missing. The bed is very comfortable, and the room is spotless and very clean. Finally, I would like to commend the entire security team, who are simply amazing. I highly recommend this hotel to anyone wishing to enjoy a pleasant and worry-free stay.

Breakfast was great! The location was good and close to everything we needed. Free shuttle from airport was good and worked fine

The room was fine but tended to be hot. The hotel is air-conditioned, but the room was not. I had to request a floor fan which was provided.

The hotel has a nice ambience and the staff are helpful.

The WiFi was not working for the most part. There’s a small bar across the street from the hotel that works 24/7 and makes it difficult for one to get a decent sleep even after midnight.

Good ratio of price and quality

There were several issues with internet connection

The location near to the airport.

The noise around the location and the street is without light at night with a lot of bars around.

The staff were very friendly and hospitable. They were kind and flexible to accomodate my request within their acceptablity parameter. The location was great especially its proximity to the airport and the nearby shops and eateries.

Quality of the room is deteroriating from the first time I saw it. The room was very hot with no AC, though there was a fan it could be better with the AC. The breakfast was the not as I expected it to be. Lacked variety and freshness... particularly vergitable options

It was value for money

Food

Nice hotel, large rooms and pleasant staff. Airport shuttle reliable and good.

No hot water for showers. Breakfast very poor. Strangers knocking on my door at 11pm, very beauracratic staff and processes. Bought a water at the bar which cost 75 birr. Paid 100 birr cash and required three members of staff to process this somehow. Only allow foreigners to pay in usd not local birr which I took out before I arrived

A duty manager sort of listened to me and tried to take care of me after figuring out that I was unhappy.

I don't know why this hotel is rated high by booking. It's the worst possible hotel to receive guests. Sample a few things: 1. My shuttle didn't show up until i called. I had a local mobile and no luggage so I could call. But if you're a foreigner, good luck. 2. My room didn't have a kettle and stuff. Apparently I was given the room for transit passengers. The staff double checked and then gave me one. Only one bottle of water btw. I didn't want to spend another penny here so I bought water next door. 3. Bathroom was stinking of urine. The staff didn't come to clean it after several complains. The next day I managed to flag someone down and the first thing they wanted to know when I was checking out to see whether it would be worth cleaning. 4. When the guy came to fix the lamps, at first he was like there is plenty of light and do i really want the lamps to work? 5. The TV. Nobody could figure it out until the end. 6. Ordered room service. Half hour later the guy comes and says the food is ready but he will bring it only after I tell him whether I'm paying by cash. I was his hostage basically. You get the picture. After 10 days in ethiopia I thoguth the standard of service was high. Just compare to Jupiter where the staff went so far out of the way to help. But this hotel just didn't care for me as a guest. Take your business elsewhere I would say. Oh. There are lots of shops around the hotel and bars. I didn't check out anything. The location itself is called "unnamed road" so taxis might have some trouble.

The location was great. Off the main road, but still very walkable to restaurants and cafes. Safe. The guest service agent Gashaw was helpful and kind, as were the rest of the staff

Every thing comes late, ex. Brin

Food was excellent! Plenty of it. And of course wonderful Ethiopian coffee ☕️!

Room was hot, no A/C. A fan was brought on request. Had to request extra towels.

Clean

Spa