Reviews of Bob W Kluuvi 3 stars
12 Vuorikatu 2.floor, Kluuvi, 00100 Helsinki, Finland
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Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewDecoration and design were excellent. Their rooms are small and compact, but they have all the facilities of a full service apartment. Everything was well planned and decorated. Excellent service.
Reviewed: 6 September 2025 · Stayed in August 2025
Verified reviewValue for money
Kjellerfølelse
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewHotel locates in central area. Only 8-10 minutes walk from central train station. Only supermarket in metro station nearby. The room was clean and facilities were good organised. Common room/Kitchen is well equipped. The hotel provided like raw eggs, milk, tea and coffee.
No cleaning service everyday unless you pay extra. For short stay like 3-4 days it would be fine though.
Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewWe really liked the location in the city center. The room was cosy, clean and we really enjoyed the option to store our bags in the luggage room before our check-in.
Hello Eliška Thank you for your feedback! We’re glad you enjoyed the central location, found the room cozy and clean, and appreciated the convenience of our luggage storage before check-in. We look forward to welcoming you again! Best regards, Bob W.-
Hello Eliška Thank you for your feedback! We’re glad you enjoyed the central location, found the room cozy and clean, and appreciated the convenience of our luggage storage before check-in. We look forward to welcoming you again! Best re… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGreat location, easy to commute
Hello Kerry, Thank you for your feedback! We’re glad you enjoyed the great location and found communication easy. We hope to welcome you again soon Best regards, Bob W.-
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewClose to everything!
No air conditioning (not good in July with hot sunny days).
Hello Maria, Thank you for your feedback. We’re glad you enjoyed the convenient location. We understand that the lack of air conditioning can be uncomfortable during hot summer days, and we appreciate your comments as we consider ways to improve guest comfort. We appreciate your input and hope to welcome you back for a better experience in the future. Best regards, Bob W.-
Hello Maria, Thank you for your feedback. We’re glad you enjoyed the convenient location. We understand that the lack of air conditioning can be uncomfortable during hot summer days, and we appreciate your comments as we consider ways to i… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLiked the location, the kitchen facilities and the storage space for luggage. The room was very comfortable.
Charging for early check-in. If the room is ready, why not invite the guests to check in early?
Hello Agnieszka, Thank you for your feedback! We’re glad you enjoyed the location, kitchen facilities, storage space, and comfort of the room. We appreciate your comment regarding early check-in and understand your perspective. We do our best to accommodate early arrivals whenever possible and will take your feedback into consideration to improve the guest experience. We hope to welcome you back soon! best regards, Bob W.-
Hello Agnieszka, Thank you for your feedback! We’re glad you enjoyed the location, kitchen facilities, storage space, and comfort of the room. We appreciate your comment regarding early check-in and understand your perspective. We do our b… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location for station, public transport and walking around Helsinki. Quirky room with a boutique feel and some fun extras. Communal kitchen, laundry and luggage store. Online check-in and digital room keys were really convenient.
That the shower was hanging off the wall and the bathroom was a wet room with a thick beige shower curtain!
Hello Lynn, Thank you for your feedback! We’re glad you enjoyed the location, the boutique-style room, and the convenience of the communal facilities and digital check-in. We appreciate your comments regarding the shower setup and bathroom design and will take them into consideration for future improvements. We hope to welcome you back for another enjoyable stay in Helsinki! Best regards, Bob W.-
Hello Lynn, Thank you for your feedback! We’re glad you enjoyed the location, the boutique-style room, and the convenience of the communal facilities and digital check-in. We appreciate your comments regarding the shower setup and bathroom… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe location and the wonderful breakfast. Bob’s team is great host !! They go above and beyond more than we can asked. Thanks for all the supplies and easy checking and out. They are the best!
NA
Hello Jane, Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed the location, breakfast, and our team’s hospitality. It means a lot to us that you felt well taken care of, and we truly appreciate your kind words. We can’t wait to welcome you back for another great stay! Best regards, Bob W.-
Hello Jane, Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed the location, breakfast, and our team’s hospitality. It means a lot to us that you felt well taken care of, and we truly appreciate your kind wor… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe shared kitchen, outlets by the bed, an electric water kettle, excellent location - a short walk from the central train station. Also 2 washer/dryer combo units free to use. Washing tablets provided.
No a/c. There was a fan tower available but it didn't work very well. The dryer didn't dry my jeans despite hours of cycles.
Hello Lynne, Thank you for your feedback. We’re delighted to hear that you appreciated the shared kitchen, room facilities, and our central location, as well as the convenience of the washer/dryer units. We’re sorry to hear about the issues with the fan and drying cycle. We’ll review both to ensure they’re working as intended, and your comments will help us improve the guest experience. We truly value your input and hope to welcome you back for an even more comfortable stay in the future. Best regards, Bob W.-
Hello Lynne, Thank you for your feedback. We’re delighted to hear that you appreciated the shared kitchen, room facilities, and our central location, as well as the convenience of the washer/dryer units. We’re sorry to hear about the issue… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewWe loved this place :) So sweet, very thoughtfull. There is everything you need. The room was tiny but had everything :) Shared kitchen was always clean and there were even some goodies in the fridge for you to take if you needed, like milk, eggs etc. for breakfast :) Location is perfect! Everything is a walking distance, if you need to go further, the train station is like 5 min away and a metor station is right in front of the entrance to this hotel. We really loved this place and will recommend it to everyone going to Helsinki :)
Nothing I can think of.
Hello Valerie, Thank you so for your kind words! We're absolutely delighted to hear that you loved your stay and felt so well taken care of. It’s great to know that the room, shared kitchen, and thoughtful touches like breakfast goodies made a positive impression. We're also happy the central location and nearby transport options were convenient for you. We’d be thrilled to welcome you back anytime. Kind regards, Bob W 19.8.2025
Hello Valerie, Thank you so for your kind words! We're absolutely delighted to hear that you loved your stay and felt so well taken care of. It’s great to know that the room, shared kitchen, and thoughtful touches like breakfast goodies ma… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe location was very handy to the train station, and it was only a short walk to the shops and waterfront. My room had a fridge and there was cutlery. There was also a shared kitchen with a microwave.
The rooms are not very soundproof, and there was a lot of banging from the room next door. My room faced out to a courtyard, and there was a bit of noise
Hello Wendy, Thank you for your kind review. We're glad you enjoyed the convenient location near the train station, shops, and waterfront. We're sorry to hear about the noise disturbances during your stay. We understand how important a quiet environment is for a restful experience, and we’ll look into ways to improve sound insulation and minimize noise from surrounding areas. Hope to have the chance to welcome you back for an even more comfortable stay. Kind regards, Bob W 19.8.2025
Hello Wendy, Thank you for your kind review. We're glad you enjoyed the convenient location near the train station, shops, and waterfront. We're sorry to hear about the noise disturbances during your stay. We understand how important a qui… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGreat location. Shared kitchen (with food in the fridge) was a great facility.
Room was warmer than we would have liked (mid August, 70F/20 C outside). Temperature is controlled centrally, and cooling fan and ducts were inadequate
Hello Paul, Thank you for your feedback! about the location and shared kitchen — we’re happy you enjoyed those! We’re sorry to hear that the room temperature wasn’t as comfortable as you had hoped. Unfortunately, the building uses a central climate control system, which can limit our ability to adjust temperatures individually. That said, we’ll look into ways to improve airflow and cooling for warmer months. We appreciate your feedback and hope to welcome you again in the future. Best regards, Bob W.-
Hello Paul, Thank you for your feedback! about the location and shared kitchen — we’re happy you enjoyed those! We’re sorry to hear that the room temperature wasn’t as comfortable as you had hoped. Unfortunately, the building uses a centra… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewwell located, clean, modern
no aircon but fan provided. very small garbage bin provided at property, you will need to get your own trash bags and take out garbage daily. cleaning only once every 7 days.
Hello Alexis, Thank you for your feedback! We’re glad to hear you appreciated the property’s modern feel, cleanliness, and great location. We also appreciate your feedback on the areas where we can improve. While we currently provide fans in place of air conditioning and weekly cleaning, we understand these preferences vary by guest and will take your comments into account as we continue to improve our services. Regarding trash disposal, we’ll review the current setup to see where we can make things more convenient for future guests. Thank you again for staying with us, and we hope to welcome you back in the future. Best regards, Bob W.-
Hello Alexis, Thank you for your feedback! We’re glad to hear you appreciated the property’s modern feel, cleanliness, and great location. We also appreciate your feedback on the areas where we can improve. While we currently provide fans … Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe wet room shower facility
Hello Gerlinde, Thanks for your feedback! We're delighted to hear that you enjoyed the location. We apologise for any inconvenience caused by the wet room shower facility and will work on making improvements to ensure a better experience for our guests. We hope to welcome you back again in the future! Best regards, Bob W.-
Hello Gerlinde, Thanks for your feedback! We're delighted to hear that you enjoyed the location. We apologise for any inconvenience caused by the wet room shower facility and will work on making improvements to ensure a better experience f… Show more
Reviewed: 24 July 2025 · Stayed in May 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe provided amenities far exceeded my expectations and were above and beyond any other hotel/hostel experience I've had abroad thus far. The level of comfort and coziness provided really was the perfect garnish for a relaxing vacation. The staff is very kind and responsive as well, I'm very thankful to them for curating such a pleasant space. The location is also superb: anything I could've possibly needed during the stay was within walking distance + the public transport available nearby was more than sufficient. Would definitely come again and recommend to friends!
Hello Sofia, Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that the amenities, comfort, and atmosphere exceeded your expectations — that means a lot to us. It’s also great to know that our team’s responsiveness and kindness made a positive impact on your stay. We’re happy that the location and nearby public transport added to the convenience and enjoyment of your trip. Knowing that you’d come back and recommend us to friends is the best compliment we could ask for. We look forward to welcoming you again on your next visit! Best regards, Bob W.-
Hello Sofia, Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that the amenities, comfort, and atmosphere exceeded your expectations — that means a lot to us. It’s also great to know that our team’s respons… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified review