Reviews of Hotel Indigo Helsinki-Boulevard by IHG 4 stars
Bulevardi 26, Kamppi, 00120 Helsinki, Finland
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGreat location staff were wonderful great breakfast
On two mornings we had to grab a takeaway breakfast which was not great. Sandwiches were stale
Dear Beth, Thank you for sharing your feedback following your stay at Hotel Indigo Helsinki – Boulevard. We’re delighted to hear that you enjoyed your stay overall. However, we’re sorry to learn that the takeaway breakfasts did not meet your expectations. Your feedback has been shared with the F&B team for future improvement. We truly appreciate your honesty and hope to welcome you back soon for a stay that’s nothing short of excellent. Warm regards, Team Indigo
Dear Beth, Thank you for sharing your feedback following your stay at Hotel Indigo Helsinki – Boulevard. We’re delighted to hear that you enjoyed your stay overall. However, we’re sorry to learn that the takeaway breakfasts did not meet y… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location with great staff.
Hotel looked a little tired but still punching above its weight. For the cost though not sure it’s the best option in its group
Dear Nick, Thank you for sharing your feedback following your stay at Hotel Indigo Helsinki – Boulevard. We’re glad to hear you enjoyed your stay overall. We also appreciate your candid thoughts regarding the hotel’s condition and value. Your feedback has been shared with management, as it helps us identify areas where we can improve. Our team is continuously working to enhance the guest experience, and we look forward to welcoming you back in the future to showcase these improvements firsthand. Warm regards, Team Indigo
Dear Nick, Thank you for sharing your feedback following your stay at Hotel Indigo Helsinki – Boulevard. We’re glad to hear you enjoyed your stay overall. We also appreciate your candid thoughts regarding the hotel’s condition and value. … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewamazing central location, very tasty breakfast buffet, the room was very bright and beautiful.
Dear Paraskevi, Thank you for choosing Hotel Indigo Helsinki – Boulevard for your recent visit to Helsinki, and for sharing your perfect 10/10 rating. We’re delighted to read your kind words and to know that you enjoyed your stay with us in so many aspects. It truly means a lot to our team. Should your future travels bring you back to Helsinki, we would be absolutely delighted to welcome you again for another wonderful experience. Best regards, Team Indigo
Dear Paraskevi, Thank you for choosing Hotel Indigo Helsinki – Boulevard for your recent visit to Helsinki, and for sharing your perfect 10/10 rating. We’re delighted to read your kind words and to know that you enjoyed your stay with… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewNice room, friendly staff, decent breakfast.
Rooms do not have A/C’s. There is some central cooling system which “cooled” the room to 24 degrees, which too warm for me. When complained the explanation was that this is more environmentally friendly. All fine, but I paid for a comfortable night sleep. The friendly staff brought a fan to the room, which I could not use because of the loud noise it made.
Dear Benjamin, Thank you for sharing your feedback following your stay at Hotel Indigo Helsinki – Boulevard and for highlighting both the positives and areas for improvement. Your comments are appreciated and help us improve. We hope to welcome you again for a more restful stay. Warm regards, Team Indigo
Dear Benjamin, Thank you for sharing your feedback following your stay at Hotel Indigo Helsinki – Boulevard and for highlighting both the positives and areas for improvement. Your comments are appreciated and help us improve. We hope to w… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewGood location
Bed bugs!
Dear Steve, Thank you for staying at Hotel Indigo Helsinki-Boulevard and for sharing your experience with us. We sincerely apologize for the inconvenience you experienced. Guest comfort is of utmost importance to us. Your concerns were taken very seriously and the matter was promptly reported to our management. A thorough inspection was conducted at the hotel by the professional pest control company Anticimex. Their comprehensive report confirmed that no traces of bed bugs were found. This report has been shared with you via email by our General Manager for your reference. We truly regret any discomfort you experienced during your stay and remain committed to providing a safe and pleasant environment for all our guests. Should you have any further questions or require assistance, please don’t hesitate to contact us. Kind regards, Reception Hotel Indigo Helsinki-Boulevard
Dear Steve, Thank you for staying at Hotel Indigo Helsinki-Boulevard and for sharing your experience with us. We sincerely apologize for the inconvenience you experienced. Guest comfort is of utmost importance to us. Your concerns were ta… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGreat location, spacious rooms, comfy beds, super friendly staff.
I could hear the water running in the other rooms, which was a little annoying, especially trying to fall asleep at night.
Dear Darja, Thank you for your kind feedback! We're delighted to hear that had a wonderful stay with us. We hope to welcome you back again soon for a even better experience. Warm regards, Team Indigo
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewThe breakfast was nice and the staff was very accommodating.
Dear Donnie, Thank you so much for taking the time to share your feedback! We're delighted to hear that you enjoyed our breakfast offerings and found our staff accommodating. Your kind words have been shared with the restaurant team—they’ll be very happy to read them! We look forward to welcoming you back soon and making your next stay even better. Best regards, Reception Team
Dear Donnie, Thank you so much for taking the time to share your feedback! We're delighted to hear that you enjoyed our breakfast offerings and found our staff accommodating. Your kind words have been shared with the restaurant team—th… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewLocation is excellent! Very close to the center (like 10-15 min walk), but not in the middle of the busy central area, which is perfect. The transportation is just 1-3 minute walk and has all the necessary public transportation needed for the main attractions and to go to the center, shopping area etc. The breakfast is very good, a-la carte options of omelets, and a choice of coffees. Rooms is excellent, spacious, but comfy and cozy, modern and quite new, in good condition. The shower has proper water pressure and different temperatures. The bathroom is spacious and comfortable for women. Coffee, teas, slippers, bathrobe, iron board, and iron - rooms have all the necessities for a comfortable stay! Staff is exceptionally warm, welcoming, polite, and helpful!
Wi-fi is very slow and has a very bad connection
Dear Elmira, Thank you very much for your detailed feedback following your stay at Hotel Indigo Helsinki – Boulevard. We’re delighted to hear that you enjoyed our excellent location, spacious and comfortable rooms, and the quality of our breakfast. It’s wonderful to know that our staff made a warm and positive impression on you — we’ll be sure to share your kind words with the team. We also sincerely apologize for the slow Wi-Fi and connection issues you experienced. We understand how important reliable internet is and are actively working with our service provider to improve this aspect for our guests. We appreciate your valuable feedback and hope to welcome you back soon for an even better stay. Warm regards, Reception Team Hotel Indigo Helsinki-Boulevard
Dear Elmira, Thank you very much for your detailed feedback following your stay at Hotel Indigo Helsinki – Boulevard. We’re delighted to hear that you enjoyed our excellent location, spacious and comfortable rooms, and the quality of our … Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewLocation
Bed bugs!
Dear Steve, Thank you for staying at Hotel Indigo Helsinki-Boulevard and for sharing your experience with us. We sincerely apologize for the inconvenience you experienced. Guest comfort is of utmost importance to us. Your concerns were taken very seriously and the matter was promptly reported to our management. A thorough inspection was conducted at the hotel by the professional pest control company Anticimex. Their comprehensive report confirmed that no traces of bed bugs were found. This report has been shared with you via email by our General Manager for your reference. We truly regret any discomfort you experienced during your stay and remain committed to providing a safe and pleasant environment for all our guests. Should you have any further questions or require assistance, please don’t hesitate to contact us. Kind regards, Ayumi Reception Hotel Indigo Helsinki-Boulevard
Dear Steve, Thank you for staying at Hotel Indigo Helsinki-Boulevard and for sharing your experience with us. We sincerely apologize for the inconvenience you experienced. Guest comfort is of utmost importance to us. Your concerns were t… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewCleanliness, location, staff were amazing, room great, shower brilliant
Nothing
Hello Brian, Thank you so much for your kind words! We’re thrilled to hear that everything from the cleanliness and location to the staff, room, and shower met — or even exceeded — your expectations. It means a lot to know you had such a faultless stay with us. Should your travels lead you back to Helsinki, we’d be absolutely delighted to welcome you again! / Best Wishes, Indigo Helsinki team
Hello Brian, Thank you so much for your kind words! We’re thrilled to hear that everything from the cleanliness and location to the staff, room, and shower met — or even exceeded — your expectations. It means a lot to know you had such a fa… Show more
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewGreat hot and cold breakfast food as well as delicious coffee.
Some noise from the elevator as our rooms were very close to it.
Dear Torpedo58, Thank you for your thoughtful feedback! We're so pleased to hear you enjoyed our breakfast selection and delicious coffee—it's always a joy to know our guests start their day well-fed and happy. We’re truly sorry that the elevator noise affected your stay. We should have been more considerate in assigning a room further away from the lift. Your feedback is very valuable, and we will use it to improve our communication regarding room preferences in the future. We hope to have the opportunity to welcome you back for an even more comfortable and enjoyable stay. Warm regards, Reception Team
Dear Torpedo58, Thank you for your thoughtful feedback! We're so pleased to hear you enjoyed our breakfast selection and delicious coffee—it's always a joy to know our guests start their day well-fed and happy. We’re truly sorry … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewStaff were wonderful especially Antonetta. Superior twin room was huge, large very comfortable beds, large walk in shower.
Could not adjust aircon at all and windows didn’t open so it was generally a few degrees too hot in the room all the time.
Dear Susan, Thank you for sharing your feedback following your stay at Hotel Indigo Helsinki-Boulevard. We’re delighted to hear that you enjoyed your spacious room and found the beds comfortable. We’ll be sure to pass along your kind words to Antonetta—she’ll be very pleased to hear that. We apologize for the discomfort caused by the room temperature. We have adopted a central water cooling system in place of traditional air conditioning, and while it supports our sustainability goals, it can sometimes be less flexible during unusual weather conditions like this summer. Guest comfort is of utmost importance to us, and your feedback has been promptly shared with our management for future improvements. We hope to have the opportunity to welcome you back again for a better experience in the future. Best regards, Ayumi Reception Hotel Indigo Helsinki-Boulevard
Dear Susan, Thank you for sharing your feedback following your stay at Hotel Indigo Helsinki-Boulevard. We’re delighted to hear that you enjoyed your spacious room and found the beds comfortable. We’ll be sure to pass along your kind word… Show more
Reviewed: 21 July 2025 · Stayed in May 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified review