Reviews of NH Collection Helsinki Grand Hansa 5 stars

Dear James, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. It's fantastic to hear that you enjoyed our breakfast - we take pride in serving a diverse and quality selection to start your day right! My personal favourites are Frittata, apple juice with no added sugar in it, mango-chia pudding and sourdough bread directly from our own bakery. However, we are sorry to hear about the technical issues you experienced in your room. Your comfort is important to us, and we strive to ensure our accommodations meet high standards of functionality and convenience. Our team is always on hand to help troubleshoot any issues, and we would have been more than happy to assist with the lighting system and the toilet to make your stay more comfortable. We value your feedback as it helps us understand where we can make improvements. Rest assured, we are committed to providing a comfortable and enjoyable stay for all our guests. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back in the future. With kind regards, Erkki Kerttula Guest Relations Manager NH Collection Helsinki Grand Hansa

Dear James, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. It's fantastic to hear that you enjoyed our breakfast - we take pride in serving a diverse and … Show more

Dear Dan, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. It's lovely to hear that you found our facilities well-maintained and our staff helpful. Those are areas we take great pride in and we're delighted to know our efforts are being appreciated. We understand your concerns about the area and the late-night entrance procedure. Our primary goal is to ensure the safety and comfort of our guests. That's why our front entrance is secured after certain hours usually after 1AM when bar is closing, but we assure you our staff is always ready to promptly attend to guests ringing the doorbell. We appreciate your feedback and will keep striving to provide an ideal experience for our guests. We look forward to welcoming you back for another stay. With kind regards, Erkki Kerttula Guest Relations Manager NH Collection Helsinki Grand Hansa

Dear Dan, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. It's lovely to hear that you found our facilities well-maintained and our staff helpful. Those ar… Show more

Dear Paul, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. Your feedback is highly appreciated. It's fantastic to hear that you enjoyed our prime location, well-appointed rooms, and delicious breakfast options. We strive to offer a superior experience that combines great amenities with competitive rates. While you found our pricing to be somewhat high for longer stays, we believe the quality of service and the comfort we offer is worth the investment. Thank you for choosing to stay with us, and we hope to welcome you back on your next trip. Kind regards, Erkki Kerttula Guest Relations Manager NH Collection Helsinki Grand Hansa

Dear Paul, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. Your feedback is highly appreciated. It's fantastic to hear that you enjoyed our prime location,… Show more

Dear Noriko, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. It's truly heartening to hear you felt at home during your stay with us. Our staff, including J in the restaurant, strive to bring warmth and attentiveness to every guest's experience. We're thrilled that this made a positive impact on your stay and supported your work progress. Should you have any further feedback or suggestions, feel free to share them anytime. We're always eager to make your stay even more comfortable and enjoyable. Looking forward to welcoming you back soon! With kind regards, Erkki Kerttula Guest Relations Manager NH Collection Helsinki Grand Hansa

Dear Noriko, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. It's truly heartening to hear you felt at home during your stay with us. Our staff, including … Show more

Dear Peter, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. It's fantastic to hear that you found our rooms comfortable and enjoyed our breakfast selection. Our team always strives to provide a warm and friendly service, so it's great to know that you appreciated their efforts. As for the size of our hotel, we understand that the distances can seem long at times. We opened the business last year in May after a very extensive and thorough renovation during which two historical properties were combined. We have 224 rooms which we consider a mid size hotel knowing that there are quite a few hotels in the city with more than 400 rooms. We designed our hotel to provide a variety of spaces and experiences for our guests. While this does mean a bit of a walk, we hope it also allows for moments of discovery and enjoyment. Thanks for sharing your experience and we look forward to welcoming you back in the future. With kind regards, Erkki Kerttula NH Collection Helsinki Grand Hansa

Dear Peter, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. It's fantastic to hear that you found our rooms comfortable and enjoyed our breakfast selectio… Show more

Dear Petros, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. It's a pleasure to hear that you enjoyed your stay with us. Your kind words about our dedicated staff and the condition of our hotel are truly appreciated and your words have been shared with the whole team. We strive to offer an environment that is both welcoming and well-maintained, and it's great to know that we succeeded on this occasion. Looking forward to welcoming you back on your next visit. Safe travels! Kind regards, Erkki Kerttula Guest Relations Manager NH Collection Helsinki Grand Hansa

Dear Petros, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. It's a pleasure to hear that you enjoyed your stay with us. Your kind words about our dedicate… Show more

Dear William, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your feedback. It's wonderful to hear about your outstanding experience at NH Helsinki Grand Hansa. We're delighted that the prime location, professional service, wellness facilities, and the quality of our breakfast added to the overall quality of your stay. Your positive words truly encapsulate the experience we aim to provide for our guests. We're certainly looking forward to welcoming you back on your next visit to Helsinki. With kind regards, Erkki Kerttula Guest Relations Manager NH Collection Helsinki Grand Hansa

Dear William, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your feedback. It's wonderful to hear about your outstanding experience at NH Helsinki Grand Hansa. We're delig… Show more

Dear Anne, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. It's delightful to hear that you enjoyed your stay at the NH Collection Helsinki Grand Hansa, particularly our breakfast and location. It's a great feeling knowing we were able to contribute to your experience. It's a pity that you didn't get a chance to try out our gym or sauna facilities. We hope that on your next visit, you'll have some more time to enjoy these amenities. Looking forward to welcoming you back soon! With kind regards, Erkki Kerttula Guest Relations Manager NH Collection Helsinki Grand Hansa

Dear Anne, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. It's delightful to hear that you enjoyed your stay at the NH Collection Helsinki Grand Hansa, p… Show more

Dear Katerina, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. It's absolutely delightful to hear about your wonderful experience at our hotel. The joy of reading about your excellent stay truly made our day. We're thrilled to know that our team's service, our central location, and our meticulous cleanliness exceeded your expectations. The comfort of our guests is of utmost importance to us, and we're glad to hear that our beds provided you with the best sleep. It's great to know that you found our hotel to be a true gem and value for money. We look forward to welcoming you back in the near future for another excellent stay. Thank you once again for your kind words! With kind regards, Erkki Kerttula Guest Relations Manager NH Collection Helsinki Grand Hansa

Dear Katerina, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. It's absolutely delightful to hear about your wonderful experience at our hotel. The joy of … Show more

Dear Ros, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. It's delightful to know that our location, staff, and breakfast met your expectations. Your satisfaction is our topmost priority, and it's heartening to see that reflected in your feedback. In terms of the room layout, your comments are valuable to us. It's through insights like yours that we continue to refine our guest experience. We're sorry to hear that the design did not entirely suit your preference. Lastly, we acknowledge your comments about the light switches. It's always our aim to ensure our guests have a comfortable stay, and your feedback is essential in that respect. We hope to have the opportunity to serve you again in the future. Best Regards. Erkki Kerttula Guest Relations Manager NH Collection Helsinki Grand Hansa

Dear Ros, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. It's delightful to know that our location, staff, and breakfast met your expectations. Your satis… Show more

Dear Ants, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. Delighted to hear that you appreciated our location. We strive to offer the best experiences and it's always a joy when guests love our prime spot. Regarding the air conditioner, we're sorry to hear about the disturbance it caused. Our aim is to create a relaxing and comfortable environment for our guests and we regret that we fell short on this occasion. Rest assured, your comment is noted and understood. Looking forward to the opportunity of welcoming you back for a more seamless stay. With kind regards, Erkki Kerttula Guest Relations Manager NH Collection Helsinki Grand Hansa

Dear Ants, I thank you very much for your recent stay at NH Collection Helsinki Grand Hansa and for taken your time to share your experiences. Delighted to hear that you appreciated our location. We strive to offer the best experiences and… Show more