Reviews of Omena Hotel Helsinki Lönnrotinkatu 3 stars
Lönnrotinkatu 13, Kamppi, 00120 Helsinki, Finland

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewConvenient and efficient as last time (1 week ago)
it might be that the anonymous code system allows people into the building that shouldn't be there
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLocation was good
The room was very basic and not worth the high price paid during my weekend visit. Apart from the small table, there's no any other flat surface where you can put things in the room other than the floor or bed (no closets or place for clothes). The restroom was mildly clean during my stay
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewPerfect location if coming via train, 10 minutes walk to the city centre. Couldnt ask for more as a solo traveler. Clean, easy to find, safe and close to the city centre. Cheaper than most options. Will stay again if in helsinki
Only provided earl grey tea bags lol grim stuff there was decent looking coffee but I'm english and need a brew
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe position and the size of the room
A very annoying noise cause by an engine on the roof ruined the whole staying. The technician and the supervisor of the hotel apologized with me for the inconvenience. They had been professional enough to collect info but they could do nothing to solve this big problem. The score it's 5 thanks to them otherwise it would have been a 3.
Hello, thank you for your feedback! Thank you also for your stay and welcome again! Best regards, Ellen / Omena Hotels
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewRoom is clean and all available space is used in a smart way.
Hello, thank you for your feedback! Thank you also for your stay and welcome again! Best regards, Ellen / Omena Hotels
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThere was no kitchen so its difficult to cooking for kids and family .
Hello, thank you for your feedback! Thank you also for your stay and welcome again! Best regards, Ellen / Omena Hotels
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGood location!!!
Bit cramped
Hello, thank you for your feedback! Thank you also for your stay and welcome again! Best regards, Ellen / Omena Hotels
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe location was good. The tram system is excellent. There are lots of pleasant green spaces.
The coplete lack of character. The fact we were allocated a square featureless box for two when we'd booked for three. The huge difficulty in making any form of contact. The utilatarian featureless box for three when we eventually upgraded.
Hello, thank you for your feedback! Thank you also for your stay and welcome again! Best regards, Ellen / Omena Hotels
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewCheap, good location, capable of accommodating 2 adults and 2 children.
No A/C and the room was boiling hot due to summer sun. Windows locked, so you have to get someone to unlock them if you need some fresh air.
Hello, thank you for your feedback! Thank you also for your stay and welcome again! Best regards, Ellen / Omena Hotels
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe room was pretty warm
The room was too small and cramped for four people and we couldn't even moved less of all set our luggage
Hello, thank you for your feedback! Thank you also for your stay and welcome again! Best regards, Ellen / Omena Hotels
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGood location, easy check in
Felt dated and the bathroom/drains were smelly
Hello, thank you for your feedback! Thank you also for your stay and welcome again! Best regards, Ellen / Omena Hotels
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGreat location, very clean. Would book again. 10/10.
Hello, thank you for your positive feedback! Thank you also for your stay and welcome again! Best regards, Ellen / Omena Hotels
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewEasy Check in system - Close to the centre.
Hello, thank you for your feedback! Thank you also for your stay and welcome again! Best regards, Ellen / Omena Hotels
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewEaay Check-in/Check-out. Facilites were good and clean. Perfect location.
Only one towel and they don't clean every day.
Hello, thank you for your feedback! Thank you also for your stay and welcome again! Best regards, Ellen / Omena Hotels
Reviewed: 28 August 2025 · Stayed in August 2025
Verified review