Reviews of Radisson RED Helsinki 4 stars
VUORIKATU 24, Kluuvi, 00100 Helsinki, Finland
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Reviewed: 6 September 2025 · Stayed in September 2025
Verified reviewReviewed: 6 September 2025 · Stayed in September 2025
Verified reviewAmenities were great, including the gym and sauna. Buffet breakfast had everything you could need and catered well for dietaries. Very clean and central location
Reviewed: 6 September 2025 · Stayed in August 2025
Verified reviewReviewed: 6 September 2025 · Stayed in September 2025
Verified reviewLocation, very comfortable beds, good breakfast
My room wasn’t cleaned as agreed. When I checked in I was told that the rooms are cleaned, during stays, as requested rather than every day, which is fine for a short stay. I agreed with the receptionist that this would be done on my second full day but it wasn’t. Not the end of the world for three nights, but if you’re going to say something will be done, do it.
Dear Jacqueline, Thank you for taking the time to review your recent stay at Radisson RED Helsinki! We are glad to hear that you enjoyed the breakfast and comfortable bed :) My sincerest apologies for the lack of housekeeping during your visit. Next time you'll come, we'll make sure your room will get cleaned as per requested! Best regards, Mikael Reception Radisson RED Helsinki
Dear Jacqueline, Thank you for taking the time to review your recent stay at Radisson RED Helsinki! We are glad to hear that you enjoyed the breakfast and comfortable bed :) My sincerest apologies for the lack of housekeeping during your … Show more
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewLocation.
Room not cleaned … towels not turned over..
Dear Peter! Thank you for the 10/10 review at Radisson RED Helsinki. We're glad to hear that you had a nice stay despite lack of housekeeping. Room service will be done automathically for longer stays and for shorter stays upon request - my sincere apologies in case this was not communicated to you properly! Best regards, Mikael REception Radisson RED Helsinki
Dear Peter! Thank you for the 10/10 review at Radisson RED Helsinki. We're glad to hear that you had a nice stay despite lack of housekeeping. Room service will be done automathically for longer stays and for shorter stays upon req… Show more
Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewJust about everything! The location is AMAZING! Great value for a reasonable price. I will happily stay there again.
The ONE thing that could be improved imho is the trash can in the bathroom. I was surprised that one had to open the trash can with one's hand. So unhygienic!! Trash cans in toilets should ALWAYS have a little foot pedal so that the top opens when you press it. I do hope you change your trash cans to a hygenic model!
Dear Shane, Thank you for your wonderful feedback! We're so glad to hear that you loved our location and felt that your stay offered great value. It's fantastic to know that you would happily stay with us again. We also truly appreciate your constructive suggestion regarding the bathroom trash cans. We understand your concern, and your feedback will definitely be taken into account as we work to enhance our guest experience. We strive to ensure all aspects of our hotel meet the highest standards of comfort and hygiene. We hope to welcome you back soon for another enjoyable stay! Best, Mikael Radisson RED Helsinki
Dear Shane, Thank you for your wonderful feedback! We're so glad to hear that you loved our location and felt that your stay offered great value. It's fantastic to know that you would happily stay with us again. We also truly appr… Show more
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe hotel’s location is absolutely ideal—just a few minutes’ walk to the central station and surrounded by a beautiful, tranquil park, yet near shops and attractions. Our room was clean, comfortable, and stylishly designed. The breakfast buffet offered a wide variety, and everything was delicious. The friendly and attentive staff made us feel very welcome.
There was nothing we didn’t like, everything was just perfect.
Dear Sezen, Thank you for your fantastic review! We’re delighted to hear that you had such a comfortable and enjoyable stay with us. It's great to know that our location, close to the central station and surrounded by the park, made your visit even more special. We're also pleased that you enjoyed the breakfast and found our staff both friendly and attentive. Your kind words truly mean a lot to us, and we’re thrilled that everything was to your satisfaction. We’d be honored to welcome you back for another perfect stay! Best, Mikael Radisson RED Helsinki
Dear Sezen, Thank you for your fantastic review! We’re delighted to hear that you had such a comfortable and enjoyable stay with us. It's great to know that our location, close to the central station and surrounded by the park, made yo… Show more
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe staff were lovely and the location of the hotel was great so close to the train station and over looking the parc, which valeted the reasons we chose this hotel.
My friend and I were given rooms in a central atrum, so we had no idea what the weather was each day. Given that we'd chosen the hotel for this reason it was doubling disappointing not to see the parc. The rooms are incredibly hot, with the lowest temperature being 20.6° which is way to hot to sleep in and we weren't able to open the windows. I was given an extra fan but this really didn't make much of a difference. On top of that the beds were incredibly soft which all resulted in about 3 hours sleep on each of the 3 nights stay. This visit was ment to be a treat before going camping for a weekend but it certainly didn't seem this way by the end of the stay.
Dear Alison Thank you for taking the time to share your feedback. While we're pleased to hear that you appreciated our welcoming staff and convenient location near the train station and park, we’re truly sorry to learn that your stay didn’t meet expectations. We completely understand how disappointing it must have been not to have the view you were hoping for, especially since it played a key role in your decision to stay with us. We're also sorry to hear that the room temperature and comfort of the bed affected your sleep — we know how important rest is, particularly when you're preparing for a weekend away. Your comments regarding room temperature, ventilation, and bed comfort have been shared with our team, as we are continuously working to improve the experience for all our guests. We genuinely regret that your stay wasn’t the relaxing treat you had hoped for, and we appreciate your honest feedback. If you would consider staying with us again, we’d love the opportunity to provide you with a room that better meets your expectations. Best, Mikael Hotel Manager Radisson RED Helsinki
Dear Alison Thank you for taking the time to share your feedback. While we're pleased to hear that you appreciated our welcoming staff and convenient location near the train station and park, we’re truly sorry to learn that your stay d… Show more
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewBeautiful park setting. Room was exceptionally clean. Staff were very friendly and professional. Close to railway station and city centre.
Nothing
Dear Sharon, Thank you for your wonderful feedback! We’re delighted you enjoyed the beautiful park setting, cleanliness, and friendly service. It’s great to hear our location was convenient for you. We look forward to welcoming you back soon! With Best Regards, Radisson RED Team
Dear Sharon, Thank you for your wonderful feedback! We’re delighted you enjoyed the beautiful park setting, cleanliness, and friendly service. It’s great to hear our location was convenient for you. We look forward to welcoming you back so… Show more
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewLoved the unique decor and comfort of the bed.
Dear Maria, Thank you so much! We’re glad you loved the unique decor and found the bed comfortable. We strive to make every stay special and cozy. Hope to welcome you back soon! With Kind Regards, Radisson RED Team
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat location, very close to the city centre and to the central train station that takes you directly to the airport. Great breakfast buffet.
I made a reservation for a double bed but what I got was two single beds put together, which was a bit uncomfortable to sleep.
Dear Erik, Thank you for your kind review. We’re pleased to hear you enjoyed our central location and convenient access to the airport, as well as the variety offered at our breakfast buffet. We’re sorry to hear that the bed setup did not meet your expectations. While we always do our best to accommodate bed preferences, they are subject to availability and cannot be guaranteed. Your feedback is noted, and we’ll continue working on improving how we manage such requests wherever possible. We truly appreciate your comments and hope to welcome you back again soon. Warm regards, Radisson RED Team
Dear Erik, Thank you for your kind review. We’re pleased to hear you enjoyed our central location and convenient access to the airport, as well as the variety offered at our breakfast buffet. We’re sorry to hear that the bed setup did not… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewComfortable hotel centrally located. Would recommend
Dear Luke, Thank you for your positive feedback of your stay with us, we truly value it. We warmly welcome you back to Radisson RED Hotel! With Best Regards, Radisson RED Team
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewClose to railway station, lovely location next to a park. Staff were really friendly and helpful. Great breakfast options.
Breakfast a little bit crowded and frantic. On our last night it rained a lot ,the noise of rain dripping onto window frame was loud enough to wake us up and keep us awake , we understand that this is a strange one and not the fault of the hotel but SO loud.
Dear Michael, Thank you so much for your kind review. We're delighted to hear that you enjoyed our convenient location near the railway station and park, and that our friendly staff and breakfast selection helped make your stay enjoyable. We do apologize for the breakfast area feeling a bit crowded — we’re actively working on improving flow and seating during peak times to enhance the overall experience. Regarding the noise from the rain on your last night, we truly appreciate your understanding. While we can’t control the weather, we recognize how important a restful night is and will explore ways to minimize similar disturbances in certain rooms going forward. We hope to welcome you back soon for an even more comfortable stay. Warm regards, Radisson RED Team
Dear Michael, Thank you so much for your kind review. We're delighted to hear that you enjoyed our convenient location near the railway station and park, and that our friendly staff and breakfast selection helped make your stay enjoyab… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewFabulous location, close to the station and main area for restaurants and shops. The receptionists made us feel very welcome, the room was clean and the beds very comfortable with a spotless ensuite with full rain shower and shampoo and conditioner. Breakfast was amazing with everything you would want from fish to cheese and ham, fruit and of course hot usually hot breakfast. Would definitely return.
Dear Jenny, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our central location and that our team made you feel welcome from the moment you arrived. It’s great to know the room met your expectations for comfort and cleanliness, and that the ensuite amenities made your stay even more enjoyable. We’re especially happy you loved the breakfast selection and we’re glad it hit the mark for you! We truly appreciate your kind words and can’t wait to welcome you back on your next visit. Warm regards, Simon Front Office
Dear Jenny, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our central location and that our team made you feel welcome from the moment you arrived. It’s great to know the room met your expectations for… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe location, space and the amenities were all great. The gym was excellent. Large in size, well equipped, maintained and even had punching bags and gloves. The staff were very friendly. The restaurant and bar were excellent as well.
Nothing. This is a great property and will stay here again.
Dear James, thank you for your positive review! We are happy to hear you enjoyed your stay with us :) Welcome back! Warmly, Simon Front Office
Reviewed: 27 August 2025 · Stayed in July 2025
Verified review