Σχόλια του VALO Hotel & Work Helsinki 4 αστέρων

Hello Eleftheria, Thank you for your detailed review. We’re glad to hear you enjoyed our workspaces, the rich breakfast, convenient location, and the friendly service of our reception team. I’m truly sorry, however, that your room cleaning did not meet expectations. For long-stay rooms, we provide daily stayover service (replenishing amenities, trash removal, and replacing dirty linen and towels left on the floor), with a full room cleaning every third day. Towels hanging are not replaced in line with our sustainability policy. I apologize if this was not clear and if the service felt insufficient during your 7-night stay. I also understand your comments about the small bathroom in the Comfort room and the breakfast queues on weekends. For more space and comfort during a future visit, you might enjoy our Deluxe rooms, and we will review your feedback on breakfast timing and flow with our restaurant team. We appreciate your comments and hope we can welcome you back for a smoother and more enjoyable stay. Sunny regards, Heikki Päätalo VALO Experience Manager & Head Concierge VALO Hotel & Work

Hello Eleftheria, Thank you for your detailed review. We’re glad to hear you enjoyed our workspaces, the rich breakfast, convenient location, and the friendly service of our reception team. I’m truly sorry, however, that your room cleanin… Εμφάνιση περισσότερων

Hello Iro, Thank you for your feedback. We’re happy to hear you enjoyed our breakfast and found the beds comfortable. I’m sorry if the linen change frequency did not meet your expectations. We will always replace dirty linen immediately, and for long-stay rooms we change bed linen every third day as part of our standard practice. We hope to welcome you back again in the future. Sunny regards, Heikki Päätalo VALO Experience Manager & Head Concierge VALO Hotel & Work

Hello Iro, Thank you for your feedback. We’re happy to hear you enjoyed our breakfast and found the beds comfortable. I’m sorry if the linen change frequency did not meet your expectations. We will always replace dirty linen immediately, a… Εμφάνιση περισσότερων

Dear Sofia, Thank you for your kind words and for choosing to stay at VALO! We’re glad you enjoyed our breakfast variety, friendly staff, and the convenient location with easy access to the city center. It’s also lovely to hear you appreciated the fresh atmosphere of the hotel. We’re sorry to hear that the floor cleanliness was not fully up to expectations — your feedback has been forwarded to our housekeeping team. Regarding storage, many of our Smart rooms are designed with an open layout to save space, but we understand it may not suit every travel style. For more storage and room to unpack, we’d recommend our Comfort or Deluxe rooms for future visits. We hope to welcome you again soon! With sunny regards, Heikki Päätalo VALO Experience Manager & Head Concierge VALO Hotel & Work

Dear Sofia, Thank you for your kind words and for choosing to stay at VALO! We’re glad you enjoyed our breakfast variety, friendly staff, and the convenient location with easy access to the city center. It’s also lovely to hear you apprec… Εμφάνιση περισσότερων

Dear Christakis, Thank you for your feedback and for staying with us! We’re delighted to hear that you enjoyed our breakfast and wellness area. We truly appreciate your comment about evening events — we occasionally host live music or special experiences, and we’re always exploring more ways to offer added value for our guests. We hope to welcome you again soon! With sunny regards, Heikki Päätalo VALO Experience Manager & Head Concierge VALO Hotel & Work

Dear Christakis, Thank you for your feedback and for staying with us! We’re delighted to hear that you enjoyed our breakfast and wellness area. We truly appreciate your comment about evening events — we occasionally host live music or spe… Εμφάνιση περισσότερων

Hi Anastasios, Thank you for your feedback! We’re pleased to hear you enjoyed the architecture, decoration, and the flexible atmosphere. We understand your concerns regarding the restaurant dinner prices and will share your thoughts with the team for consideration. We hope to welcome you again soon! Kind regards, Sini / VALO Hotel & Work

Hi Anastasios, Thank you for your feedback! We’re pleased to hear you enjoyed the architecture, decoration, and the flexible atmosphere. We understand your concerns regarding the restaurant dinner prices and will share your thoughts with … Εμφάνιση περισσότερων

Dear Dimos, Thank you for your honest feedback! We're glad you appreciated the modern, clean design and convenient location right by the bus stop. It’s great to hear you enjoyed the breakfast as well. We understand your comments about the room size and wellness-area pricing — for future stays, we’d be happy to suggest more spacious room options to make your experience even more comfortable. We hope to welcome you back soon! Kind regards, Eve / VALO Hotel & Work

Dear Dimos, Thank you for your honest feedback! We're glad you appreciated the modern, clean design and convenient location right by the bus stop. It’s great to hear you enjoyed the breakfast as well. We understand your comments abou… Εμφάνιση περισσότερων

Dear Kalliopi, Thank you so much for your thoughtful feedback and for staying with us at VALO Hotel & Work! We’re delighted to hear you enjoyed our convenient location near the tram stop, the design and atmosphere of the hotel, as well as the rich breakfast and thoughtful in-room amenities like the iron, kettle, and excellent lighting. It’s also great to know that cleanliness and daily towel service met your expectations. We appreciate your comment regarding the lack of a refrigerator and the limited space in the room. Our Smart rooms are compact by design, optimized for short stays. For more comfort during future visits, we warmly recommend booking one of our Comfort (17 sqm) or Deluxe (27 sqm) rooms, which offer more space and include a refrigerator. We hope to welcome you back again soon! Warm regards, Heikki Päätalo VALO Experience Manager & Head Concierge VALO Hotel & Work

Dear Kalliopi, Thank you so much for your thoughtful feedback and for staying with us at VALO Hotel & Work! We’re delighted to hear you enjoyed our convenient location near the tram stop, the design and atmosphere of the hotel, as well as… Εμφάνιση περισσότερων

Dear Konstantinos, Thank you for staying at VALO during your Helsinki visit and thank you for your feedback. All the feedback is very important to us and helps us to create even more memorable moments to our guests. We are happy to hear that you liked especially our facitilies and our breakfast! TIP: Book next time one of our Comfort (17m²) or Deluxe (27m²) rooms to get a bigger and more comfortable room, bathrobe & slippers is also included in those upper category rooms. Happy New Year 2025 and welcome back to Helsinki and VALO! Kind regards, Heikki Päätalo VALO Experience Manager & Head Concierge VALO Hotel & Work

Dear Konstantinos, Thank you for staying at VALO during your Helsinki visit and thank you for your feedback. All the feedback is very important to us and helps us to create even more memorable moments to our guests. We are happy to hear th… Εμφάνιση περισσότερων

Dear ΒΑΣΙΛΕΙΟΣ, Thank you for staying at VALO during your Helsinki visit and thank you for your feedback. All the feedback is very important to us and helps us to create even more memorable moments to our guests. We were glad to hear that you had overall such a great experience with us! TIP: Book next time one of our Comfort (17m²) or Deluxe (27m²) rooms to get a bigger and more comfortable room, bathrobe & slippers is also included in those upper category rooms. Have a nice and sunny autumn and welcome back to Helsinki and VALO! Kind regards, Heikki Päätalo VALO Experience Manager & Head Concierge VALO Hotel & Work

Dear ΒΑΣΙΛΕΙΟΣ, Thank you for staying at VALO during your Helsinki visit and thank you for your feedback. All the feedback is very important to us and helps us to create even more memorable moments to our guests. We were glad to hear that … Εμφάνιση περισσότερων

Hi Δημήτρης, Thank you for staying at VALO during your Helsinki visit and thank you for your feedback. All the feedback is very important to us and helps us to create even more memorable moments to our guests. We glad to hear that you had overall such a great experience with us! We are also happy to hear that you liked especially our service, cleanliness and our breakfast! TIP: Book next time one of our Comfort (17m²) or Deluxe (27m²) rooms to get a bigger and more comfortable room, bathrobe & slippers is also included in those upper category rooms. Have a nice and sunny autumn and welcome back to Helsinki and VALO! Kind regards, Heikki Päätalo VALO Experience Manager & Head Concierge VALO Hotel & Work

Hi Δημήτρης, Thank you for staying at VALO during your Helsinki visit and thank you for your feedback. All the feedback is very important to us and helps us to create even more memorable moments to our guests. We glad to hear that you had… Εμφάνιση περισσότερων