Skip to main content
  1. Hotel reviews homepage
  2. Fiji hotel reviews
  3. Fiji hotel reviews
  4. Labasa hotel reviews
  5. Reviews of Grand Eastern Hotel

Reviews of Grand Eastern Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Cnr Gibson and Rasawa Street, 641 Labasa, Fiji

#5 of 5 hotels in Labasa

Guests' Choice

Review Score

Based on 215 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.6

  • Location

    8.3

  • Facilities

    6.1

  • Staff

    7.7

  • Value for money

    6.5

  • Free Wifi

    5.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: August 10, 2025

    5.0
    Affordable
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    All was good

    Location and friendly staffs

    Stayed in August 2025

  • Reviewed: August 3, 2025

    7.0
    3/10
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Mosquitoes in room, cockroaches in room, restroom was dirty, mirrors had marks, electric jug had water and another roach. Had it not been for the fantastic service on the counter, I would had been extremely disappointed. Kitchen menu had wrong prices and quantity for breakfast too less.

    Friendly staff and very helpful. The lady at the reception desk was excellent and deserves a lot of credit. She helped me out very well, had it not for her, I would had not wanted to return again.

    Stayed in August 2025

  • Reviewed: August 2, 2025

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Busted back door with only a chain holding it mostly closed with a car park behind hidden from view. Most insecure.

    Stayed in May 2025

  • Reviewed: July 29, 2025

    7.0
    Good
    • Business trip
    • Family with young children
    • Presidential Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The rooms could fo with an upgrade,the interiors need a revamp.

    Very friendly and helpful staff

    Stayed in July 2025

  • Reviewed: July 28, 2025

    7.0
    Reasonable
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    Water in the shower was very slow Cockroach & mosquito in the room

    Complementary breakfast Friendly staff

    Stayed in July 2025

  • Reviewed: July 27, 2025

    7.0
    Rooms were large and as described. Shower was very low pressure. Noisy from next Room.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty table cloth. Coffee beans tasted burnt.

    Good breakfast menu, nice omelette and pancakes. Real coffee machine

    Stayed in July 2025

  • Reviewed: July 14, 2025

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Too noisy and could not sleep at night at all. You can hear the noise coming from next room and outside as walls aren’t sound proof.

    Staff are generally ok.

    Stayed in July 2025

  • Reviewed: May 21, 2025

    5.0
    Gud
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Put enough spoons bigger cups, plates

    Not enough

    Stayed in April 2025

  • Reviewed: April 2, 2025

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Deluxe Double Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower did not have enough pressure with warm water.

    The swimming pool was clean, shops and restaurants were close, good hotel restaurant.

    Stayed in April 2025

  • Reviewed: April 1, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Mattress needed replacing.

    Some lovely staff. Breakfast was basic but good. Pool and outside area was good. Grounds staff considerate and friendly.

    Stayed in March 2025

  • Reviewed: March 4, 2025

    7.0
    Thank you Manishma for the free shuttle & early check in!
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is very old now and needs major renovations. Also WiFi is difficult to connect unless you sit by the pool area, unfortunately the pool area is full of Mosquitoes.

    No problem with water and plenty of hot water, not quite like other people's reviews full of water problems. A very nice reception girl gave me a free shuttle to the airport for free, Thank you Manishma! Central location in Labasa

    Stayed in March 2025

  • Reviewed: January 16, 2025

    5.0
    Fair
    • Business trip
    • Couple
    • Deluxe Double Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    The "deluxe" room was just big. It lacked furniture, artwork chair for the desk etc. It was party renovated but the bathroom was in poor condition. The owners have built a new wing so hopefully they will turn their attention to finishing the existing rooms properly. It could be a really great hotel.

    The staff were competent, responsive and polite The restaurant was well attended and had a good atmosphere..

    Stayed in January 2025

  • Reviewed: January 3, 2025

    7.0
    Good
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Towel was so old and dirty, and I couldn't even wipe😡

    Stayed in January 2025

  • Reviewed: December 30, 2024

    6.0
    Make it more friendly and charming
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking drop up.and.pick.up.not.up.to.standard

    Good but parking and and other facilities at car park is very contested

    Stayed in December 2024

  • Reviewed: December 7, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Stayed in December 2024

  • Reviewed: November 25, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like the Food service. Breakfast was served cold and not to expectations. Server was very poor and not professional, one of the lady was very stubborn, makes us not feel welcome. Please do check the rooms when guest check out. Because when we checked in to our room, seems like it was not cleaned because the mini bar was not cleared and left over snacks and drinks was still inside.

    it's closer to Town, very accessible and good price.

    Stayed in November 2024

  • Reviewed: October 15, 2024

    7.0
    We were happy with the friendly staff but not happy with the cleanliness and the noisy background
    • Leisure trip
    • Couple
    • Standard Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast not to our expectations.Cleaniness of wash rooms not to our standards.Room too noisy at nights.

    Friendly staff.

    Stayed in October 2024

  • Reviewed: October 11, 2024

    7.0
    We liked staff but cleanliness of wash room very poor.
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast not to my expectations.

    Friendly staff

    Stayed in October 2024

  • Reviewed: September 30, 2024

    5.0
    To please improve the wet toilet floor for future
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My vanity and toilet area leakage and floor filled with water all the time

    Location as it was close to town

    Stayed in September 2024

  • Reviewed: September 4, 2024

    6.0
    Functional and convenient in Labasa
    • Solo traveler
    • Queen Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Noisy as poor soundproofing. Facilities were quite old.

    Good restaurant. Convenient location. Lovely pool

    Stayed in August 2024

  • Reviewed: August 30, 2024

    5.0
    Convenient location for my purpose
    • Solo traveler
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Noise from within the hotel- there’s no sound-proofing at all. It’s old, and room was quite dark.

    Swimming pool. Having the restaurant was great and convenient- food was reasonable. Staff were friendly and helpful

    Stayed in August 2024

  • Reviewed: July 29, 2024

    5.0
    Grand Pacific Hotel
    • Leisure trip
    • Couple
    • Standard Family Room
    • Stayed 5 nights
    • Submitted from a mobile device

    They have a bar that maybe open to the public so there were people drinking and making noise till after mid night on most nights we were there. Even if they guest, staff can remind them to keep the noise down. Bathroom is really outdated and worn out. Needs upgrading.

    Easy and convenient location. Pleasant staff.

    Stayed in July 2024

  • Reviewed: June 14, 2024

    7.0
    Room needs immeadiate renovation specially toilet and shower too old
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Furniture bed too old

    Staff

    Stayed in June 2024

  • Reviewed: June 1, 2024

    5.0
    Nice pool and outdoor area, handy location but room and bedding was aged and very dirty.
    • Leisure trip
    • Travelers with friends
    • Presidential Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The premium room we booked wasn’t available when we arrived, so we were moved to a downstairs room which wasn’t very private. However this wasn’t the worst thing. The worst thing was the overall state of the hygiene in the room. The floor was filthy, bathroom clearly hadn’t been cleaned beyond wiping down the sink (the tiles and grouting were covered in mould and other sticky substances). there were blood spots on the sheets and someone else’s hair over the pillows. We checked the single mattress and it was absolutely disgusting with black residue (from mites or bugs). The other pillows and mattresses were stained but useable. The window slats were broken so people could see in and the air con dropped over the floor and there was water leaking from the ceiling in the bathroom. This hotel has the potential to be really nice but upkeep needs definite improvement.

    We liked the pool and outdoor area. The bar and poolside area was open to public and well used by locals. While it got a bit rowdy on Saturday night, the very courteous security guard was always on hand and we always felt safe. We had dinner at the restaurant and the Indian food was particularly delicious and it was good value. we also liked the atmosphere in the dining area with lots of old photographs.

    Stayed in May 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: