Hodnocení – Hotel Abbatial Saint Germain 3 hvězdiček

Dear Scheinerová, Despite the quality of our breakfast and our privileged location, the whole team is sorry to discover this harsh note. First of all, we find it unfair that your superior room did not have a balcony simply because you yourself selected a room without a balcony. Moreover, its dimensions are indicated on this site (18m²). The second comment that frustrates us is that work is taking place in the street (repair of a gas pipe) beyond our control. However, I find it surprising that after staying with us for 4 nights, you never took the time to tell us about this inconvenience, even though we could very well have offered you another room if you had asked. Finally, it's perfectly normal to find bags of laundry in the corridors, as our room service is there to spruce up our rooms. Or would our guests prefer to stay in a dirty and messy establishment? Finally, we have kindly granted you a later check-out. We sincerely regret that you did not make reference to this. Wishing you a safe journey back to the Czech Republic, Karim, General Manager Hôtel Abbatial Saint Germain

Dear Scheinerová, Despite the quality of our breakfast and our privileged location, the whole team is sorry to discover this harsh note. First of all, we find it unfair that your superior room did not have a balcony simply because you you… Zobrazit více