Hodnocení – Ace Hotel Valence 3 hvězdiček

Dear Zuzana Beutlová, Thank you for taking the time to share your experience at ACE Hotel Valencia. We are delighted that you appreciated the cleanliness, comfort and space of your room, as well as the possibility of traveling with your dog. Our location close to the freeway is designed to offer travelers a convenient and relaxing stopover. We apologize for the delay in returning the security deposit. This is a banking procedure beyond our control, and in rare cases, delays may be longer depending on the establishment. We apologize for the inconvenience. We look forward to welcoming you back under improved conditions. Yours sincerely Thierry Manager - ACE Hôtel Valence

Dear Zuzana Beutlová, Thank you for taking the time to share your experience at ACE Hotel Valencia. We are delighted that you appreciated the cleanliness, comfort and space of your room, as well as the possibility of traveling with your d… Zobrazit více

Dear customer, Thank you for taking the time to share your comments regarding your stay at ACE Hotel Valence. We sincerely apologize for the inconvenience encountered upon your arrival due to the problem with our payment terminal. We understand that this situation could have been very frustrating, especially if you didn't have enough cash on you. This is certainly not the level of service we wish to offer our guests, and we apologize for the inconvenience. We have taken steps to check and improve the reliability of our payment system to avoid similar situations in the future. We hope that despite this inconvenience, your stay was pleasant and that you were able to enjoy our hotel. If you have any other comments or concerns, please let us know. Your satisfaction is our priority, and we would be delighted to welcome you back under better conditions. Thank you again for your understanding and patience. Best regards, Thierry and the ACE Hôtel Valence reception team

Dear customer, Thank you for taking the time to share your comments regarding your stay at ACE Hotel Valence. We sincerely apologize for the inconvenience encountered upon your arrival due to the problem with our payment terminal. We unde… Zobrazit více

Dear Alena, Thank you very much for your feedback on your stay at ACE Hotel Valencia. We are delighted to hear that you found our beds very comfortable, as well as our air conditioning, freeway access, and the quality of our reception staff very satisfactory. We are also pleased that you appreciated the soundproofing of your room. We sincerely regret the inconvenience you encountered with the person in charge of housekeeping. This is not the level of service we aim for, and we apologize for this intrusion before your departure. We will be sure to remind our team of the importance of respecting guests' departure times and not disturbing our guests while they are getting ready. Your satisfaction is very important to us, and your feedback helps us to constantly improve our service. We look forward to welcoming you back for a trouble-free experience. Thank you again for your constructive feedback. Best regards, Thierry and all the team ACE Hotel Valence

Dear Alena, Thank you very much for your feedback on your stay at ACE Hotel Valencia. We are delighted to hear that you found our beds very comfortable, as well as our air conditioning, freeway access, and the quality of our reception staf… Zobrazit více

Dear David, Thank you for taking the time to share your feedback following your stay at ACE Hotel Valence. We are delighted to hear that you found our hotel to offer excellent value for money and that you appreciated the cleanliness of our facilities as well as the helpfulness of our staff. Providing a clean and welcoming environment coupled with attentive service is a top priority for us, and we are pleased that this met your expectations. However, we sincerely apologize for the issues you encountered with the air conditioning during your stay. It is disappointing to learn that it was not functioning reliably and that it was noisy. Please rest assured that we have already alerted our maintenance team to investigate and address these concerns promptly to ensure that future guests do not experience similar inconveniences. Your feedback is invaluable to us as it helps us to continuously improve our services and facilities. We understand the importance of a comfortable stay, especially with regards to amenities like air conditioning, and we regret any discomfort this may have caused. We appreciate your understanding and hope that despite this issue, you were able to enjoy your overall experience with us. Should you decide to stay with us again, please do not hesitate to contact our front desk immediately with any concerns so that we can resolve them promptly. Thank you once again for your feedback and for choosing ACE Hotel Valence. Best regards, Thierry

Dear David, Thank you for taking the time to share your feedback following your stay at ACE Hotel Valence. We are delighted to hear that you found our hotel to offer excellent value for money and that you appreciated the cleanliness of our… Zobrazit více

Dear Karel, Thank you for sharing your experience of your recent stay at ACE Hotel Valence. We are thrilled to hear that you had an enjoyable time with us and that you plan to return when traveling through the area. We are delighted that you found our hotel's location excellent for car travelers and that you appreciated our comfortable beds. Providing a convenient and restful stay is a priority for us, and we are glad we met your expectations in this regard. It's great to hear that you found our staff friendly and that you enjoyed our breakfast. We aim to provide a satisfying breakfast experience, and your positive feedback encourages us to continue our efforts. We are also pleased to know that you found our hotel clean throughout and appreciated our pet-friendly policy. If there are any specific aspects of your stay that stood out to you or if you have any suggestions for how we can further improve our services, please feel free to let us know. Your feedback is invaluable as we strive to continually enhance our guests' experience. We look forward to welcoming you back to ACE Hotel Valence in the future. Should you have any special requests or need assistance with your next booking, please do not hesitate to contact us directly. Thank you once again for choosing to stay with us and for your kind review. Best regards, Thierry ACE Hotel Valence Management Team

Dear Karel, Thank you for sharing your experience of your recent stay at ACE Hotel Valence. We are thrilled to hear that you had an enjoyable time with us and that you plan to return when traveling through the area. We are delighted that … Zobrazit více

Dear Jana,Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback, and we're glad to see that you had an overall positive experience.Your concise feedback is noted, and we're delighted that there were no negative aspects to your stay. We strive to provide all our guests with a comfortable and enjoyable stay, and we're thrilled that we succeeded in your case.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know.Warm regards,Thierry

Dear Jana,Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback, and we're glad to see that you had an overall positive experience.Your concise feedback is noted, and we're delighted that t… Zobrazit více

Drahý Maka,Děkujeme, že jste si udělal/a čas sdílet svou zkušenost z pobytu v ACE HOTEL Valence.Jsme velmi rádi, že jste ocenil/a strategickou polohu našeho hotelu v blízkosti dálnice. Je to jeden z našich klíčových prvků, které nabízíme, abychom našim hostům poskytli pohodlí a snadný přístup.Neváhejte nás opět navštívit při vašich dalších cestách. Budeme se těšit na vaši návštěvu a doufáme, že váš příští pobyt u nás bude opět stejně příjemný.S pozdravem,Thierry ACE HOTEL Valence

Drahý Maka,Děkujeme, že jste si udělal/a čas sdílet svou zkušenost z pobytu v ACE HOTEL Valence.Jsme velmi rádi, že jste ocenil/a strategickou polohu našeho hotelu v blízkosti dálnice. Je to jeden z našich klíčových prvků, které nabízíme, a… Zobrazit více