Reviews of Comfort Aparthotel Divonne L'Orée du Parc 3 stars
237 Avenue des Thermes, 01220 Divonne-les-Bains, France

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Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewAccording to expectation.
Reviewed: 24 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewExcellent emplacement proche centre ville, golf
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewHet bed was perfect
Hello, Thank you for your feedback! We’re delighted to hear that you were fully satisfied with the bed. Our guests’ comfort is a top priority, and your comment is truly appreciated. We look forward to welcoming you again soon. Best regards, The Management
Hello, Thank you for your feedback! We’re delighted to hear that you were fully satisfied with the bed. Our guests’ comfort is a top priority, and your comment is truly appreciated. We look forward to welcoming you again soon. Best rega… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewGreat location for our golf competition
Pillows could be more comfortable
Hello, Thank you for your feedback! We’re glad to hear that our location was ideal for your golf competition. We’ve taken note of your comment regarding the pillows — your comfort is important to us, and we will look into possible improvements in this area. We look forward to welcoming you again soon. Best regards, The Management
Hello, Thank you for your feedback! We’re glad to hear that our location was ideal for your golf competition. We’ve taken note of your comment regarding the pillows — your comfort is important to us, and we will look into possible improve… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewClean rooms, quiet location.
Requested a room with two single beds. The beds are extremely narrow, smaller than standard single beds. No lift in building so makes it difficult with luggage when allocated a room on the top floor... Extremely small kitchen area but big bathroom. Layout could have been better thought out.
Dear Emma, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you appreciated the cleanliness of our rooms and the quiet location. However, we regret that certain aspects of your stay did not fully meet your expectations. Regarding the single beds, we would like to clarify that all of our twin rooms are located in the building without a lift. We understand that this can be inconvenient, especially when staying on the upper floors with luggage, and we are truly sorry for any difficulty this may have caused. Thank you again for your review. We hope to have the opportunity to welcome you back and offer a more comfortable experience in the future. Best regards, The manager
Dear Emma, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you appreciated the cleanliness of our rooms and the quiet location. However, we regret that certain aspects of your stay did not fully me… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe fridge
Not enough toilet roll and hot rooms
Hello, Thank you for your feedback. We're glad you appreciated the refrigerator in your accommodation. Regarding toilet paper, a starter kit is provided upon arrival, but please feel free to ask at reception if needed during your stay. We also note your comment about the heat in the rooms. Although our accommodations are not air-conditioned, we can provide fans upon request to improve comfort. We look forward to welcoming you again, Sincerely, The Management
Hello, Thank you for your feedback. We're glad you appreciated the refrigerator in your accommodation. Regarding toilet paper, a starter kit is provided upon arrival, but please feel free to ask at reception if needed during your stay… Show more
Reviewed: 22 July 2025 · Stayed in May 2025
Verified reviewNone
None
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewFriendly staff, comfortable bed, great location
Breakfast limited and messy if you arrive late
Hello Sarah, Thank you for sharing your feedback. We're sorry that breakfast didn't fully meet your expectations, especially since you arrived late in the service. Your comment has been noted, and we will consider improving our organization to ensure more choice and cleanliness until the end of the service slot. We are, however, delighted that you appreciated our team's kindness - we will pass your message on to the entire staff. We look forward to welcoming you again, Sincerely, The Management
Hello Sarah, Thank you for sharing your feedback. We're sorry that breakfast didn't fully meet your expectations, especially since you arrived late in the service. Your comment has been noted, and we will consider improving our or… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewSimple, comfortable, clean water machine available, cute area
Dear guest, Thank you for your feedback. We are delighted that you enjoyed your stay at our residence. We hope to see you again soon. Best regards, The Management
Reviewed: 8 July 2025 · Stayed in May 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewgood price, lokality
window was close to parking, so not possible to open in evening and the noise from ventilator
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewVery clean. Good Communication with the staff
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewGreat place, excellent location. Rooms are simple but clean and comfortable. Breakfast great value.
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewVery quiet location, lovely stream running nearby. Beds comfortable, good shower. Parking outside our window. Value OK. Bit tough with teabags, coffee and sugar. We stayed 2 nights and they only offered one coffee and one tea. Breakfast did not look very good. Boring. Very helpful staff.
They could leave some teabags and coffee and sugar. Not generous when you consider the rate.
Dear client, Thank you for taking the time to share your experience during your stay at our establishment. We are delighted that you enjoyed your stay. Regarding tea, coffee and sugar in the rooms, we only provide them once, upon arrival and we call it a welcome tray for our guests. Hoping to see you again soon, Best regards, La Direction
Dear client, Thank you for taking the time to share your experience during your stay at our establishment. We are delighted that you enjoyed your stay. Regarding tea, coffee and sugar in the rooms, we only provide them once, upon arrival a… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified review