28 Rue Nicolas Bachelier, 31000 Toulouse, France
#23 of 89 hotels in Toulouse
Guests' ChoiceBased on 234 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
9.3
Facilities
8.3
Staff
9.3
Value for money
8.4
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 August 2025
Euan
New ZealandIt was clean and what I expected. Stayed here before.
Stayed in July 2025
Reviewed: 18 August 2025
Keith
United KingdomLack of storage space and very cramped room. Carpet was stained in places, and curtains had seen better days
The hotel was conveniently located for access to the city with a bus route to the airport just 200 yards away. The air-conditioned room was excellent, and it was most welcomed with temperatures hoovering around 40 degrees Comfortable beds and a very good shower
Stayed in August 2025
Reviewed: 10 July 2025
Euan
New ZealandStaff were friendly and location was good.
Stayed in July 2025
Reviewed: 28 June 2025
Chiaramonte
BrazilRoom wasnt so clean. It isnt good to arrive by car. Parking around is very expensive
Eric was wonderful, being extremely polite and kind. Very good location
Stayed in June 2025
Reviewed: 8 June 2025
Martin
United KingdomJust a bit more space and somewhere to put clothes in.
Location was ideal. A short walk from the station and then short walk to town centre. Staff VERY friendly and helpful. Room a little small and could do with a cupboard to be able to unpack suitcase for a few nights stay. But comfy cleean and air con great. Breakfast was lovely and coffee great!
Stayed in June 2025
Reviewed: 18 May 2025
Terry
AustraliaVery helpful staff; great location as close to train as well as the city centre. Quiet and comfortable! Nice breakfast
Stayed in May 2025
Reviewed: 6 May 2025
Erik
United StatesStained and dirty appearance of carpet in the room
Great location near city center and rail station
Stayed in May 2025
Reviewed: 18 April 2025
Katherin
United KingdomSome of the breakfast options had run out by the time we came down
Very friendly staff
Stayed in April 2025
Reviewed: 14 April 2025
Myra
United StatesGreat location. Easy walk to train station, restaurants, grocery store, and the main sites of Toulouse. Friendly staff. Small room, and a little worn, but perfectly satisfactory.
Stayed in April 2025
Reviewed: 2 April 2025
Sara
QatarThe staff is very friendly, and the room is nice but not very spacious. The location is excellent—just a 2-minute walk from the cathedral.
Stayed in April 2025
Reviewed: 13 December 2024
Walter
United KingdomLocation is excellent if arriving via airport with a stop on the shuttle right outside. Staff very welcoming and attentive. Loved the extra touch of complimentary hot and cold drinks in the room and the temperature of hotel made a pleasant stay during some very cold evenings.
Stayed in December 2024
Reviewed: 9 December 2024
Anders
NetherlandsMissing door in the shower cabin
Good location and quality/price factor was high
Stayed in December 2024
Reviewed: 8 December 2024
Marc
SpainHall d'entrada
Ubicació, i en general tota l'habitacio
Stayed in December 2024
Reviewed: 5 November 2024
Claude
Luxembourgbeware if you stay there a Saturday night: the hammering basses from a nearby night club will keep you awake until 4am breakfast is very basic
easy check inn, 24h presence at the front desk, free water an coke in the room, cheese selection at breakfast
Stayed in November 2024
Reviewed: 27 October 2024
Margaret
FranceNothing not to like
Everything was very clean , everything worked well
Stayed in September 2024
Reviewed: 22 October 2024
Mairead
United KingdomNothing
Helpful staff
Stayed in October 2024
Reviewed: 19 October 2024
Jarell31
GermanyWifi was not stable. Most of the time we had to use our own cellphone connection. That was a bit frustrated. Warm water was limited. We needed to take care of our shower time.
Location was great. Easy access from the airport bus stop (5min), downtown (10min) and the Central Station (10min). Reception staffs are always very friendly. Room was not big, but enough space for two. Clean and quiet even It's close to the main street. However no view from the room only other buildings wall, which was ok for us. Bed was comfy. Overall we satisfied our stay here.
Stayed in October 2024
Reviewed: 17 October 2024
Louise
IrelandNoisy bar next door, with terrace noise and music until the early hours
Good location, very central and convenient. Breakfast was good, good range of choices though not a lot of anything, however we had the impression it would be topped up if requested.
Stayed in October 2024
Reviewed: 13 October 2024
Noel
ItalyLack of laundry service
Stayed in October 2024
Reviewed: 7 October 2024
Yuk
Hong KongWater seeping in rhe water basin !
Good location and staff are very helpful to the guest !
Stayed in October 2024
Reviewed: 29 September 2024
Elaine
United KingdomThe bathroom needed a lttle attention. The water was slow to drain from the shower and the bathroom door didnt close properly
All the staff were wonderful, very helpful and friendly. Breakfast was very nice with both hot and cold options. Bottled water and coke were provided in the mini bar, free of charge. The hotel location is great for visiting all the highlights of this lovely city. There are plently of good restaurants within a short working distance.
Stayed in September 2024
Reviewed: 5 September 2024
Martin
IrelandThere was only 1 lift but the hotel wasn't too busy when I visited so didn't cause me an issue.
Location was excellent, close to numerous restaurants and also within a few mins walk of Metro station which has both A and B lines travelling through it. The selection for the buffet breakfast was good and the staff were very friendly.
Stayed in September 2024
Reviewed: 29 August 2024
Andreas
AustriaCar-parking was (very) expensive.
Average business hotel
Stayed in August 2024
Reviewed: 10 August 2024
Jessie
NetherlandsInfrastructure is worn out. Breakfast had limited choice and no fresh veggie.
Central location and walking distance to the vibrant city center. Many good restaurants nearby.
Stayed in August 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content