Great location. Nice building

Stayed in August 2025

the price of parking

restaurant and staff were so friendly and helpful, the parking was just outside and the small water area outside was so lovely

Stayed in August 2025

Lack of airconditioning

Location, the building, parking with charge facilities.

Stayed in August 2025

It was very hot outside and the room had no air conditioning- and the shared areas did not seem to either. The breakfast serving area is too cramped for the number of guests

Striking building in great location with stylish corridors and open atrium area Outside restaurant is lovely and food is good.

Stayed in August 2025

Sadly the mezzanine wasn’t set up for use. Not enough made of the fact that it used to be a convent. Once in the room, it’s like any other hotel.

Very different type of place to stay. Central atrium is stunning This hotel has very thick walls so is very hot. As long as you book a room with air con, like we did, you will be fine

Stayed in July 2025

The hotel is in need of a renovation. Not being able to book the parking in advance is not good. Furthermore, charging 21€ for parking is quite steep.

Good hotel in a historic building. The location is excellent, very close to the city centre. Staff members were helpful. Our room was big, comfortable, and very quiet.

Stayed in July 2025

Not able to pre book parking which was a worry as Lille traffic is very busy if you need to find alternative. Breakfast food area needs rethinking as not good when busy.

Secure parking. (Chargeable) 10 mins walk to main square. Unusual interesting building Comfortable room ( Ask for lower floor to avoid dormer slopes in room)

Stayed in July 2025

The staff bar and breakfast could have been a little friendlier towards us. The glass atrium was so hot, couldn’t really relax and have a drink, but weather was very hot. Bet it’s great the rest of the year. Parking was £21 per day.

Loved the historic building and high quality bed linen, towels & toiletries. Location was ideal and having on site parking was a real bonus, though expensive.

Stayed in July 2025

The air conditioner didn't work, the next day the engineer could't fix it so we were moved to another room which was a bit of a trial. My friend and I booked a twin room and they offered us a double which was not suitable. We were then offered a suit with an uncomfortable sofa bed. We noticed the king size bed could be split in two to make the room a twin. The reception staff were not allowed to do this because the housekeeping is contracted out to another company. All was ok in the end though. The lighting in the room relies on side lamps, they could do with some brighter central lights. Also the rooms could do with some more plugs.

Restaurant and bar very good. The hotel is a converted convent, really interesting. We loved the cloisters. I would book this hotel again because it is in a great position and is a lovely building

Stayed in July 2025

Carpet throughout is very stained giving a dirty feel and bedrooms/bathrooms are in need of refurbishment. Service desk was perfunctory and a smile would go a long way but some staff were helpful. Well set up for conferences and there were large groups but it seemed a little impersonal for individual travellers. Great to have breakfast included though it was prescribed & although fresh there was very little room for variation over 4 days.

Beautiful building, good spaces, generous bedrooms & great location. Great to have a car park whilst sightseeing in the region.

Stayed in June 2025

Stuff in the rooms was quite old. Bath placed under a sloping ceiling so can’t shower standing straight or even comfortably.

The middle is just like the picture. Really nice place. Amazing lounge space and really beautiful location next to the ‘como’ of Lille

Stayed in June 2025

Carpets need a good clean. Not even one English channel on the TV.

Liked the hotel it’s getting tired and perhaps a good carpet clean would improve the look. Nice bar and restaurant area. Large room with good facilities. Nice location but not supported by many local cafes etc

Stayed in June 2025

Bed a bit uncomfortable due to making noise when you move.

Location Room size

Stayed in June 2025

Rooms comfortable but a little 'tired ' Hand held shower over the bath

Location and public spaces excellent. Good breakfast and evening meal

Stayed in May 2025

Bath with shower over, need to be careful with water spray.

Close to city centre, parks and rail station. Good breakfast. Quiet neighbourhood.

Stayed in June 2025

Room not very clean.

Location near centre but quiet. Secure motorcycle parking within walled area.

Stayed in May 2025

Breakfast not in line with the price of the hotel. I've been in hotels with less category but wonderful breakfast. Bad smell in the room coming from the bathroom.

The building is just wonderful. Nice staff.

Stayed in May 2025

Poor breakfast, not much varieties. Bed is too soft. Bad smell in the bathroom. No hairdryer. According to the price, they should improve these kind of things.

The building is amazing, very beautiful. Quiet area and well located.

Stayed in May 2025

😃

Very spacious and comfortable rooms. Staff were professional and friendly. Food and drinks were highest quality. We had a great 2 days stay

Stayed in May 2025

No information for visitors in the room or on public display. Recognising that you are staying in an historic building, the lack of air conditioning, particularly in the bar area, is noticeable in hot weather. The standing fan in the bedroom was sufficient as the bedrooms seem to stay cool but the bar area with the glass roof was uncomfortably warm at the beginning of May (it was 26 degrees every day of our stay). Also bar service in the late afternoon and early evening was sketchy.

Secure on-site parking, easy to access. Location in pleasant surroundings, quiet area but easily walkable to old town and centre. Very good breakfast with attentive staff. Everywhere in the hotel was very clean. Recpetion staff welcoming and efficient

Stayed in May 2025

Bedrooms were clean but a bit 'tired' Shower over bath was not handsfree and quite tricky to manoeuvre.

Hotel public spaces are really lovely and interesting. Hotel in good area, close to centre ville and local green spaces. Bed was very comfortable.

Stayed in May 2025

The Room and facilities on our (4th) floor was quite dated and in need of being redone. Airco had on/off and set to 19 at high fan speed. No other controls worked so we either had freezing or too hot room.

A beautiful old building rebuilt. Thebkication was amazing for walking and exploring the city. Our dog was welcome and felt very comfortable. The room we had was a very good size.

Stayed in April 2025

This is about the building. There is no soundproofing, you can hear other guests having a shower at 6 am!! The bar- We only had a drink at the bar they served us a beer . the kitchen was already closed. It was about 10 pm.

The room is clean but the lighting is poor. We had a fridge in the room and two bottles of water. There is a car park. The hotel is located in a quiet street, facing a canal. We only stayed for one night and we had to leave early therefore we did not have breakfast.

Stayed in April 2025

Could have done with more lighting in our room. Lamps fine but it was a large room with no overall light. On the other hand bathroom very well lit

Spacious comfortable room with nice White Company toiletries, fluffy towels and complimentary towelling robes to wear while there Good breakfast Helpful reception staff. Hotel is near the canal and the Citadelle park but near the old town Vieux Lille about 10 minutes away on foot. Hotel in old convent beautiful building

Stayed in April 2025