61 Rue Pierre Semard, 54000 Nancy, France
#12 of 28 hotels in Nancy
Guests' ChoiceBased on 323 hotel reviews
8.0Cleanliness
8.5
Comfort
8.3
Location
9.2
Facilities
8.0
Staff
9.4
Value for money
8.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 May 2024
Christine
AustraliaVery noisy due to thin walls. Small bathroom and tiny elevator
Breakfast was good and staff were friendly
Stayed in May 2024
Reviewed: 23 May 2024
Kathleen
United KingdomBit noisy if in room near the lift . Sounds from other rooms quite loud . Bathroom was tiny and short screens didn’t meet meaning bathroom got wet
Very clean good location for travel and the sights.
Stayed in May 2024
Reviewed: 14 May 2024
Stephanie
FranceExcellent hôtel à Nancy
Stayed in May 2024
Reviewed: 11 May 2024
Annie
FranceDog friendly and great location
Staffs are super friendly and helpful!
Stayed in May 2024
Reviewed: 14 April 2024
David
LuxembourgFairly new and equipped to a good standard (bathroom etc). Attractive room but of Parisian size. Professional and helpful staff. Overall beats other chains in the same price range
Stayed in April 2024
Reviewed: 19 January 2024
Daniel
United KingdomAmazing value, great location, friendly staff - perfect place for a short stay in the city
Stayed in December 2023
Reviewed: 14 January 2024
Carine
FranceVery friendly staff, extra helpful all around. The location could not be better, 5 min walk from the main train and bus stations and in the heart of the city. The room was confortable, bright, clean and more than met expectations. The breakfast had lots of various items (breads, meats, cheese, fruit, cereals and if course French pastries) and the staff was lovely. Would highly recommend.
Stayed in January 2024
Reviewed: 5 January 2024
Claudia
United KingdomWe had a lovely room, tastefully decorated with a view of the square across the street - but it was super quiet thanks to some serious double windows. The shower was nice and hot with plenty of hot water. Fluffy towels and nice touches in the room like our own kettle and an old fireplace. There is free coffee, tea, flavoured water and little cakes in the lobby. We left our luggage with the front of house staff while visiting Nancy after checking out. Everyone was super friendly!
Stayed in January 2024
Reviewed: 2 January 2024
Fabian
GermanyGreat Hotel, very friendly staff! Breakfast to recommend.
Stayed in December 2023
Reviewed: 1 January 2024
Gunnar
GermanySmall room / breakfast in basement
Good location
Stayed in October 2023
Reviewed: 23 December 2023
Avi
IsraelVery very friendly
Stayed in December 2023
Reviewed: 20 December 2023
Grace
Canadanone
room was fine. location was good, close to train station, however I was expecting close to city center like the palace Stanislaus etc
Stayed in November 2023
Reviewed: 12 December 2023
Boris
GermanyNothing, all good
Lovely traditional building in perfect location
Stayed in October 2023
Reviewed: 4 December 2023
Steve
AustraliaThe sound through the ceiling was bad. At 2am the people above were making sure I didn’t sleep- very noisy. The staff told me I should have dialed them to sort it out. Next time. I wouldn’t be put off by one bad experience. It’s a good hotel. Photo is in breakfast room.
The location was perfect, the staff were friendly helpful and knowledgeable and the room was great. Hot shower/ bath and comfortable with coffee and tea facilities . Breakfast was comprehensive and excellent.
Stayed in December 2023
Reviewed: 12 November 2023
John
United StatesBathroom was a bit small.
Location! You cannot get a better location.
Stayed in November 2023
Reviewed: 4 November 2023
Paola
FranceIt can be a bit noisy, you can hear people chatting in the hallways, or steps on room above
Lovely building, decor, clean and staff super friendly
Stayed in October 2023
Reviewed: 10 October 2023
Mertan
Germanythe bathroom is very small but we are in France, right?
the hotel is in the heart of the city but still quite. The room has a very nice view. Staff is friendly and you can take free water, coffee and tea from the reception.
Stayed in October 2023
Reviewed: 5 September 2023
Zanna
United StatesSummer travellers should be warned that this is a very old building and there is no air-conditioning in the rooms. We were fortunate to arrive just as a cold front and thunderstorm came through, and there was a fan in the room which helped bring in the cooler air. The street is being repaved, and the entrance to the hotel is not immediately obvious.
The staff are all wonderfully friendly and helpful. The water station in the lobby with cold, cool, and hot water with teas and flavorings was a wonderful feature, plus some tempting little pieces of cake on offer. We appreciated the invitation to help the environment by filling the provided glass bottle with drinking water, using our towels twice, and the unbleached-but-soft toilet paper. Breakfast was a great buffet in a charming basement dining room, well worth the additional charge. Our room turned out to be a sort of suite with extra beds and many pillows. Luggage storage during a day trip was also very welcome.
Stayed in August 2023
Reviewed: 1 September 2023
Emily
GermanyGood location, the room and bed are really comfortable. Staffs are nice and friendly. With standard European breakfast and offered tea and snack.
Stayed in August 2023
Reviewed: 25 August 2023
Elizabeth
United KingdomParking is a way off and while we were there lots of roadworks so access a challenge. The room was rather small and not hugely clean - stains on the doors and my towel was filthy (on arrival). I asked for a new one which was promised but never came. No aircon - although a big fan which did the job.
Great location, right in the middle of Nancy but really quiet. Great breakfast - really good value for money. Free fizzy water in reception was a nice touch. Good focus on environmental sustainability throughout.
Stayed in August 2023
Reviewed: 23 August 2023
Edward
LuxembourgToo much noise from cleaners / othre guests upstairs.
breakfast!
Stayed in August 2023
Reviewed: 15 August 2023
Katharina
GermanyVery friendly and helpful stuff. Great breakfast and even better location. Would definitely come here again :)
Stayed in August 2023
Reviewed: 14 August 2023
Maria
AustriaIt's very loud, you can hear everything from the other rooms and the room is very very small.
Great location and friendly staff, good value. There was free water, coffee and sodas in the lounge which was very nice.
Stayed in August 2023
Reviewed: 11 August 2023
Tessa
NetherlandsYou can hear every noice in your hallway and the rooms above. Falling to sleep was hard because people above us were carrier suitcases and there was a lot of noice. I could even follow their conversation, because the walls are so thin.
We were welcomed bij the most wonderful employee called Mamadou. He was so nice and enthousiastic en made out stay very pleasant. The room was nicely decorated and bathroom and bed were fine! Only stayer for a short night but we enjoyed out stay.
Stayed in August 2023
Gerlos, Austria
Brastad, Sweden
Cebu City, Philippines
Bivigliano, Italy
Kathmandu, Nepal
Albir, Spain
Arutanga, Cook Islands
Mirissa, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content