Reviews of Aparthotel Adagio Access Rouen Centre Cathédrale 3 stars

Dear Linda, Thank you for your kind words regarding our location! We appreciate your understanding of our deposit policy, which ensures a smooth experience for all guests. We look forward to welcoming you and your family back in the future. Best regards, Aparthotel Adagio Access Rouen Centre Cathédrale

Dear Linda, Thank you for your kind words regarding our location! We appreciate your understanding of our deposit policy, which ensures a smooth experience for all guests. We look forward to welcoming you and your family back in the future… Show more

Hello, Thank you very much for your beautiful feedback! We are delighted to read that you enjoyed our central location by the Seine and close to the city center, as well as the comfort and calm of your room. It’s also a real pleasure for us to know that our breakfast and the friendliness of our staff made your stay with us even more enjoyable. Regarding parking, you're right, for cars with a roof-box, the Opera car park is the most suitable option as our hotel garage cannot accommodate them, but as you say it’s conveniently located right next to the hotel. We truly hope to welcome you back again soon for another stay in Rouen! Best regards, Kaly Receptionist

Hello, Thank you very much for your beautiful feedback! We are delighted to read that you enjoyed our central location by the Seine and close to the city center, as well as the comfort and calm of your room. It’s also a real pleasure for u… Show more

Hello, Thank you very much for your kind feedback! We are delighted to hear that you enjoyed our excellent location, secure parking, and the comfort and cleanliness of your family room. We look forward to welcoming you and your family back to Rouen for another stay! Best regards, Kaly - Receptionist

Hello, Thank you very much for your kind feedback! We are delighted to hear that you enjoyed our excellent location, secure parking, and the comfort and cleanliness of your family room. We look forward to welcoming you and your family bac… Show more

Dear Bernadette, Thank you for your kind review! We're very pleased to hear that our hotel met your family's needs and served as a great stopover during your travels through France. It’s always a pleasure to welcome families and make their journey a bit more comfortable. We hope to have the opportunity to welcome you back again soon! Warm regards, Pacco - Receptionist

Dear Bernadette, Thank you for your kind review! We're very pleased to hear that our hotel met your family's needs and served as a great stopover during your travels through France. It’s always a pleasure to welcome families and m… Show more

Dear Eleanor, Thank you so much for your fantastic review! We're delighted to hear that you and your family enjoyed your stay with us and appreciated the spacious and quiet room, our central location, and the friendly service from our team. We're also glad the kitchen facilities and breakfast options added comfort to your stay. Your comment about the parking and the check-out deposit is noted — we understand that this can be a little confusing, but please rest assured that the €50 deposit will be automatically refunded once the payment is fully processed. It was a pleasure to welcome you, and we hope to see you again soon on your next visit to Rouen! Warm regards, Pacco - Receptionist

Dear Eleanor, Thank you so much for your fantastic review! We're delighted to hear that you and your family enjoyed your stay with us and appreciated the spacious and quiet room, our central location, and the friendly service from our… Show more

Dear Leahy, Thank you very much for your kind review and excellent rating! We’re delighted that you enjoyed our great location, the spacious rooms perfect for your family, and the friendly, efficient service. We would be thrilled to welcome you back anytime! Kind regards, Pacco - Receptionist

Dear Leahy, Thank you very much for your kind review and excellent rating! We’re delighted that you enjoyed our great location, the spacious rooms perfect for your family, and the friendly, efficient service. We would be thrilled to welco… Show more

Dear Mauro, Thank you very much for your kind review and excellent rating! We’re delighted that you enjoyed your room, the service, the cleanliness, and the overall atmosphere of the hotel. It means a lot to us to know that you had a pleasant stay. We’ve taken note of your comment regarding the window height — thank you for the feedback. We always strive to improve, and your suggestions help us do so. We hope to welcome you back soon! Pacco - Receptionist

Dear Mauro, Thank you very much for your kind review and excellent rating! We’re delighted that you enjoyed your room, the service, the cleanliness, and the overall atmosphere of the hotel. It means a lot to us to know that you had a plea… Show more

Dear guest, Thank you very much for your feedback and for highlighting our central location, parking, breakfast and the friendliness of our staff. We are delighted to read that you enjoyed your stay with us and that you would choose to return. We are sorry to hear that you found the room too small. Please note that we also offer other room categories with more space, which might better suit your needs during a future stay. We look forward to welcoming you again on your next visit to Rouen. Best regards, Kaly - Receptionist

Dear guest, Thank you very much for your feedback and for highlighting our central location, parking, breakfast and the friendliness of our staff. We are delighted to read that you enjoyed your stay with us and that you would choose to ret… Show more

Dear Sir or Madam, We would like to thank you for your wonderful feedback about our establishment and the services we offer. Our teams strive to provide you with a warm welcome and the best possible service, so they will be delighted to hear your kind words! We hope that all the positive points you mentioned will encourage you to come back and stay with us again very soon! Thank you once again, See you soon. Fiona - Receptionist

Dear Sir or Madam, We would like to thank you for your wonderful feedback about our establishment and the services we offer. Our teams strive to provide you with a warm welcome and the best possible service, so they will be delighted to h… Show more

Dear Dmitrijs, Thank you for your positive review and for choosing to stay with us. We’re glad to hear that everything was as described, and that you appreciated our convenient location, functioning air conditioning, and helpful staff. Regarding the deposit, we would like to clarify that a 200 EUR deposit is required at check-in for security purposes and is refunded a few days after check-out once the room has been inspected. This is a standard procedure to ensure the quality of our accommodations. We hope to welcome you again soon for another pleasant stay. Best regards, Pacco – Receptionist

Dear Dmitrijs, Thank you for your positive review and for choosing to stay with us. We’re glad to hear that everything was as described, and that you appreciated our convenient location, functioning air conditioning, and helpful staff. Re… Show more

Thank you for your feedback. We're pleased to hear that you enjoyed the great location and the modern, comfortable facilities. We sincerely apologize for the cleanliness issues you encountered upon arrival. This does not reflect our usual standards, and we will address it with our housekeeping team to ensure this does not happen again. We also appreciate your comment about the lift and will take it into consideration for future improvements. We hope to welcome you back and provide you with a flawless experience next time. Zolzaya - receptionist

Thank you for your feedback. We're pleased to hear that you enjoyed the great location and the modern, comfortable facilities. We sincerely apologize for the cleanliness issues you encountered upon arrival. This does not reflect our usu… Show more

Dear Kirstie, Thank you very much for your wonderful review. We’re delighted to hear that you enjoyed your stay in room 307, with its spacious layout and incredible view of the river and the nearby theatre. It’s great to know that the main bed was very comfortable and that the apartment overall suited your needs, even if the pull-out bed was a bit less ideal for your older teen. We appreciate your understanding on this point. We’re also glad the air conditioning helped you cool down enough to sleep well, despite not feeling as strong as hoped during the hot weather. Our team is always happy to assist and we truly appreciate your kind words about their friendliness and helpfulness. Thank you for recommending us as a central base for exploring Rouen — we look forward to welcoming you again for a longer stay! Best regards, Pacco – Receptionist

Dear Kirstie, Thank you very much for your wonderful review. We’re delighted to hear that you enjoyed your stay in room 307, with its spacious layout and incredible view of the river and the nearby theatre. It’s great to know that the main… Show more

Dear Keeley, Thank you very much for your kind review and for highlighting the positive aspects of your stay. We’re delighted that you enjoyed our central location and appreciated the friendliness of our staff – it's always a pleasure to know that our team contributed to a pleasant experience. Regarding the parking: you're absolutely right to point this out. Our underground parking has a limited number of spaces and a rather narrow layout, which can be challenging for larger vehicles. During busy periods or for guests arriving later in the day, it's possible that the parking may already be full. In such cases, we are always happy to recommend alternative nearby options. We truly hope to welcome you again on your next visit to Rouen! Best regards, Pacco – Receptionist

Dear Keeley, Thank you very much for your kind review and for highlighting the positive aspects of your stay. We’re delighted that you enjoyed our central location and appreciated the friendliness of our staff – it's always a pleasure … Show more

Dear Joab, Thank you very much for your positive review. We are glad to hear that you appreciated our convenient location within easy walking distance of the city center, as well as the spaciousness and cleanliness of the apartment, which comfortably accommodated your family. It is also great to know that our staff were helpful during your stay. We appreciate your suggestion regarding complimentary tea and coffee, this is valuable feedback that we will certainly consider to enhance our guests’ experience. Regarding the secure parking, you are right that the number of spaces is limited. We recommend arriving early to secure a spot, especially during busy periods. We hope to welcome you again soon for another enjoyable stay. Best regards, Pacco – Receptionist

Dear Joab, Thank you very much for your positive review. We are glad to hear that you appreciated our convenient location within easy walking distance of the city center, as well as the spaciousness and cleanliness of the apartment, which … Show more