Opiniones del Studio Vue Palais des Papes

¡Muy querido huésped! Muchas gracias por tu reseña y por visitarnos. Me alegró mucho poder hablar un poco contigo en tu hermoso idioma, que estoy aprendiendo, ¡era la primera vez que lo intentaba con invitados! Gracias por tu paciencia. Sois una pareja muy agradable. Sí, dejé mi trabajo inmediatamente para ir a ayudarte. Lamento mucho que te sintieras un poco incómodo con nuestro proceso de check-in automático. De hecho, ofrecemos tarifas muy justas, por eso tengo que hacer otro trabajo que no sea este. En Francia podrás reservar muchos alojamientos que son apartamentos y, en este caso, a menudo no son hoteles que son propietarios, y por el precio no podemos permitirnos una recepción y organizar un check-in automático. Pero fue un gran placer conocerte. ❤️🌟❤️☀️ Very dear guest ! Thank you so much for your review and for visiting us. I was so glad to speak a little with you in your beautiful langages that I am leaning, it was the first time I tried with guests ! Thanks for your patience. You are a so nice couple. Yes I left my work immediately to come to help you. I am so sorry that you were a little bit uncomfortable with our self check in process. Indeed we offer very law rates, that’s why I have to make another job than this one. In France you will be able to book a lot of accommodations which are apartments and in this cas, that’s often not hotels who are owners, and for the price we cannot afford a reception and organise a self check in. But it was a so great pleasure to meet you. ❤️🌟❤️☀️

¡Muy querido huésped! Muchas gracias por tu reseña y por visitarnos. Me alegró mucho poder hablar un poco contigo en tu hermoso idioma, que estoy aprendiendo, ¡era la primera vez que lo intentaba con invitados! Gracias por tu paciencia. Soi… Mostrar más

You booked an apartment. Not a hotel. I sent clear instructions about arrival, like most of apartments hosts do. Further the self check in is one of the conditions in my establishment. You called me and spoke in your native langage whereas I couldn’t understand nor answer. I tried to explain to you that I can’t speak Spanish. Usually every costumer read the instructions that I sent, and if he can’t speak English or French I suppose that he makes the translation with Google, or with Booking.com app, which allows a one click translation… I rent this apartment since 2014 in this same way, I had dozens thousand of costumers and every costumer checked in without any problem. Few ask questions when they speak English or French, I suppose the others have organised their trip with translations before arrival. Now I received a retaliation review because a costumer expected me to explain everything in a langage that is not English or my native langage… whereas he just could have translated the text I have sent, as everyone do.

You booked an apartment. Not a hotel. I sent clear instructions about arrival, like most of apartments hosts do. Further the self check in is one of the conditions in my establishment. You called me and spoke in your native langage whereas… Mostrar más

Indeed some weeks ago, I have seen that the cleaning up hasn’t been done very well by the housekeepers unfortunately. I apologise for that. The necessary has been done for the cleaning up to be perfectly done everytime from now on. We have still 8,8/10 for the cleaning up, following that moment when I realised my housekeepers didn’t make the work perfectly, I have made a point with them and I expect now to improve and reach at least 9/10 at least, or more if possible. OUR HOUSING RULES (mentioned in the ad) : We only require the minimum to do for the respect of the person who does the cleaning up, we absolutely not asking the costumer to do the cleaning up (no dirty dishes has to be left, no garbage, fridge and kitchenette has to be left clean). We rent apartments, no hotel rooms, and it is normal that the housekeepers don’t have to do the washing of dirty plates or dirty fridge…

Indeed some weeks ago, I have seen that the cleaning up hasn’t been done very well by the housekeepers unfortunately. I apologise for that. The necessary has been done for the cleaning up to be perfectly done everytime from now on. We have… Mostrar más

Dear costumer, I thank you so much for your review. Of course we provide an hair drier… I will check if it would have been disappeared, and if it has, I will replace it ASAP ! So sorry AFTER VERIFICATION : I am so sorry but the hair dryer is in the bathroom cupboard

Dear costumer, I thank you so much for your review. Of course we provide an hair drier… I will check if it would have been disappeared, and if it has, I will replace it ASAP ! So sorry AFTER VERIFICATION : I am so sorry but the hair dry… Mostrar más