Skip to main content
  1. Hotel reviews homepage
  2. France hotel reviews
  3. Provence-Alpes-Côte d'Azur hotel reviews
  4. Cannes hotel reviews
  5. Reviews of Arcotel Cannes 4 minutes du Palais des Festivals - NEW MANAGEMENT NEW TEAM - OLD REVIEVV

Reviews of Arcotel Cannes 4 minutes du Palais des Festivals - NEW MANAGEMENT NEW TEAM - OLD REVIEVV

27 rue des Serbes, Cannes City-Centre, 06400 Cannes, France

#96 of 96 hotels in Cannes

Guests' Choice

Review Score

Based on 29 hotel reviews

4.5

Score breakdown

  • Cleanliness

    5.0

  • Comfort

    5.2

  • Location

    8.1

  • Facilities

    4.9

  • Staff

    5.9

  • Value for money

    5.1

  • Free Wifi

    3.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: October 21, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 4 nights

    the hotel needs renovating

    Bed good, hot water good, location good

    Stayed in October 2023

  • Reviewed: June 19, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Probably the most dirty hotel I have ever stayed. The bedsheets were clean but overall the apartment and the common areas were very dirty. If you prefer a good location, and it is only for one night and close your eyes for the remaining, you will survive :-)

    The owners of the hotel were nice and a very good location. I was there with a colleague for the Festival of Cannes. As we reserved very very late, this was the only place available in walking distance. So location-wise perfect.

    Stayed in May 2023

  • Reviewed: May 26, 2022

    3.0
    I ended up staying at another place some nights
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    it’s not as at the image it smells bad and it dirty.

    Stayed in May 2022

  • Reviewed: May 23, 2022

    3.0
    The only advantage was the proximity of the Palais. That's all.
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 3 nights

    My first room had 4 beds so I asked for a change. Room 1: Too noisy outside and inside too. A baby cried most part of my short night. Room 2: No water, bad cleaning, too hot, no air conditioning. Impossible to open the windows because all the air conditioning systems were gathered close to my windows. Stairs: For a 2 stars hotel, I cannot beleive that, it was so dirty...

    The proximity of the Palais

    Stayed in May 2022

  • Reviewed: March 24, 2022

    3.0
    happy to be in the centre of Cannes
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 2 nights

    the bedroom

    breakfast poor

    Stayed in March 2022

  • Reviewed: May 24, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    For those who want to go to Cannes Film Festival, this location is perfect very close to the festival Palace and all events. Only 4 minutes walk. The staff are very friendly and helpful.

    Stayed in May 2024

  • Reviewed: May 22, 2024

    10
    Excellent location and staff
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing it was perfect

    Excellent customer service and location. These previous reviews are not relevant to current owner. I injured my back and the staff went above and beyond to accommodate me despite my disabilities.

    Stayed in May 2024

  • Reviewed: May 24, 2023

    1.0
    Won't do it again.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights

    It desperately needs a total refurbishment, nothing looks or gets clean. Not to mention the holes in walls, ceilings and doors.

    Astronomical prices for a disaster of a stay. Holes in the walls, broken shower floors, room floor never got clean. A last resort if you want to be in the centre of Cannes and there are zero other options. But be warned.

    Stayed in May 2023

  • Reviewed: October 15, 2022

    1.0
    Hotel on the haunted hill
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 3 nights

    The worst Hotel ever, like in a Horror Movie. The room was a mess but quite ok for the price, but the shower was cold and the wlan a mess. The most annoying thing was the staff. There was nobody to catch, a need a call to come in at night and on the other days there was no one to catch or speak. But the most cruel thing was that on of the Crew was knocking at the door at night (after 10pm) and can´t speak english, so I dont know who he was and he came into my room to talk to me. I was afraid and shocked. Cant sleep the whole night after the incident. Don´t check in, run as fast as you can.

    Stayed in October 2022

  • Reviewed: September 13, 2022

    1.0
    Very bad stay
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    As soon as we arrived the hotel was closed, we had to call to a phone number asking to have a person there. The hotel was smelling very bad. The rooms were not clean at all. The water from the shower was cold. Last but not least, i asked the invoice to the person there and he promised to send it to me the same day: i have never receive it!

    Stayed in September 2022

  • Reviewed: August 11, 2022

    1.0
    It was embarrassing staying in a place like this
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    there wasn’t any personal at all, they were disappeared . Dirtiness , old furniture, non english speakers… no wifi, no cleaning service

    The hotel was awful. The only good thing it’s the location. it’s too annoying we were paying for this

    Stayed in August 2022

  • Reviewed: August 5, 2022

    2.0
    Smelly, smoky, old
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    This is what to expect: -very old and smelly room. -the hall is dirty and smoky. -no soap in the bathroom. -barely warm water. -no bedside table, had to put my glasses on the floor. - only 1 big towel for 2 people. -no air conditioner control, it was freezing cold. -broken lamps. -weak wifi signal. -paint peeled of the walls.

    +the location, close to the seaside. If you're coming to Cannes for the fireworks festival it'll be convenient to just have a walk to the venue. Also if you like to party and don't plan to stay in the room for a long time.

    Stayed in July 2022

  • Reviewed: August 4, 2022

    7.0
    Good value, prime location, nice atmosphere in room, staff helpful
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 9 nights

    No visible reception, had to call on mobile to be let in (however response was quick). Very poor accessibility - no lift and small staircase.

    Location excellent,temperature and room was comfortable. Room got good sunlight during the day and lighting was good. Cleaning was good, clean towels provided every day with shampoo / soap.

    Stayed in August 2022

  • Reviewed: July 29, 2022

    1.0
    Very Poor
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    One of the lousiest hotel I've ever slept in. The reception was almost always staffless and we had to rely on the owner of a nearby shop for help. The room was dirty, the furniture old, the safer didn't work, the shutters were missing (we checked the facade and most other rooms had them), the water in the shower was barely tepid, and at night people were running in the corridors knocking randomly at doors. At our arrival, nobody was present and we had to wait in the heat for long; likewise, for the check-out we had to hand our key to the aforementioned shop owner. Finally, the room key had to be reset every day, which was quite inconvenient whenever we came back late. Zero professionality and zero comfort! The whole could have been fine for a youth hostel, but for a two-star room in central Cannes at that price it was definitely a scam!

    Stayed in July 2022

  • Reviewed: July 22, 2022

    1.0
    Felt dirty and uncomfortable the whole stay.
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Literally everything

    Absolutely nothing

    Stayed in July 2022

  • Reviewed: July 19, 2022

    8.0
    I had a great time!
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    I've spent 7 nights at this hotel and had a great time. It is a simple, non luxurious hotel but the staff is amazing, very friendly and always ready to help. The beach, restaurants, and stores are all in the proximity (5mn walk). I recommend this hotel if you have a low budget, you can save some money to have fun in Cannes.

    Stayed in July 2022

  • Reviewed: May 25, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Jackie Chin is very happy, wada!

    Stayed in May 2022

  • Reviewed: May 13, 2022

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very dirty and everything seemed to be broken. We had people walking in our room and knocking in the middle of the night for no reason. Wifi sucked. Our room didn’t have towels or bedsheets and we never saw anyone from management since we checked-in. Don’t come here.

    Stayed in May 2022

  • Reviewed: June 20, 2023

    4.0
    Disappointing
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: June 24, 2022

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2022

  • Reviewed: May 31, 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2022

  • Reviewed: June 12, 2023

    2.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: May 30, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: August 30, 2022

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2022

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: