Needs a little refurbishment but all in all very good

Location and staff were excellent

Stayed in April 2025

Nothing/

The location is perfect, on the main street of Val d'Isère but silent.

Stayed in January 2025

The room was cozy and beds comfortable. The spa was just perfect. Breakfast was delicious. Staff were kind, helpful and professional.

Stayed in February 2025

Shower wasn't ideal and pointed directly across the bathroom, not a proper shower fitting and more for rinsing. Pushy to leave breakfast once the clock ticked finish time.

Very friendly staff, nice room, ideally located and very central. Spa was well equipped and provided a nice place to relax on our day off from friends/family.

Stayed in February 2025

BREASFAST WAS GREAT, A VERY CENTRAL LOCATION

Stayed in January 2025

The staff are absolutely WONDERFUL at this hotel. The facilities are great, myself and my daughter had a wonderful massage in the spa and it was one of the very best I have ever had. The pool/spa area was great, but was VERY busy at almost all times of the day, and also felt that it was not kept as clean as it could have been. One of the jacuzzi was especially scummy. But overall for a small hotel, the spa had everything you could want, 2 hottubs, 2 saunas, a steam room. We stayed in a suite with a second floor loft. My daughter slept in the loft area in a single bed. We had a separate bedroom with a large king bed. The room was large and very spacious for European standards. Excellent toiletries. Room cleaned 2 times per day. The rugs and the furniture in the rooms are becoming a little run down and should be replaced soon, and the room is dark, but not something that made me feel that I would not return. Breakfast was adequate, and they kept the buffet refilled. Excellent to order hot drinks and eggs to your liking. We ate at the restaurant 2 nights and it was excellent and the staff and service A+. We would go back to this hotel in a heartbeat!

Stayed in January 2025

It was a shame that the lovely hotel bar was not well used, and so lacked atmosphere. This meant that we didn't tend to stay in the hotel in the evening. A more substantial bar menu may have helped.

Staff were so kind and friendly. Breakfast buffet was fresh and well stocked each morning. Spa facilities were not busy and a were a very welcome end to a day on the slopes

Stayed in December 2024

Like all large hotels if you have people coming in at 3 in the morning and they are in the room above you are going to hear it.

Big rooms, allow for dogs, really nice staff allowed us to check in early and nothing was too much of a problem. Great location !!!

Stayed in December 2024

- Restaurant dinner menu was not very broad, but the level of service made up for it

+ Excellent service in the hotel, comparable to 5 star level; very helpful, polite and friendly staff at the reception and at the restaurant + Very convenient location - 5 minute walk to the main ski lift in Val D'Isere, bakery / pharmacy downstairs + Good breakfast + Small but nice spa

Stayed in March 2024

Close proximity to ski slopes, restaurants and amenities

Stayed in April 2024

Bathroom not walking shower

Location

Stayed in January 2024

Children are allowed in the spa, which means it can be noisy and not so relaxing, but this seems to be common in France. The hot tub in the spa is not very hot. The bedrooms were 1 or 2 degrees too cold, and there is no way of controlling the temperature of the room. Our room was a little dark (503). It was unclear if cooked to order options were available for breakfast. There was no menu, so we assumed it was just the buffet, which is vast but mainly cold plus scrambled eggs, bacon and sausage. However, we did hear someone order an omelette, so maybe hot options are available if you are in the know.

Staff are exceptionally friendly. Hotel and spa are both clean and well decorated. Food is tasty. Location is perfect for the slopes (5 min walk) and bars and restaurants. Massages at the spa are very relaxing.

Stayed in January 2024

No issues we were totally satisfied

Breakfast good and location good Very good staff

Stayed in January 2024

The staff were so amazing and friendly

Stayed in December 2023

Central location, integrated ski hire, storage and boot room. The staff throughout the hotel were excellent, helpful and could not do enough for guests. Rooms were spacious, well maintained and with high quality furnishings. I hurt my knee during the trip, and the hotel team couldn’t do more to help. I had my leg elevated and iced in the bar, with a glass of wine in hand!

Stayed in December 2023

I have stayed here every year for the past 5 years, the rooms are very cosy and comfortable and the staff are excellent. the hotel is perfect for both non skiers and skiers as it’s a short walk to the slopes or shops.

Stayed in March 2023

nothing.

everything. staff are wonderful. nothing is too much trouble. breakfast is fantastic. location to centre of town and the ski slopes is ideal.

Stayed in April 2023

interior design is funky but not always practical.

Staff were so friendly and helpful - they couldn’t do enough.

Stayed in March 2023

nothing

Amazing location and fabulous staff!

Stayed in February 2023

Special mention to Klaudia in the restaurant. lights up the morning!!

Stayed in February 2023

staff were amazing. couldn’t do enough for you. location great right in centre of town

Stayed in February 2023

only thing i can think of is to have some bubble bath with the other toiletries

excellent breakfast. fantastic staff. great bar/lounge area. lovely decor and atmosphere. just memorable in every aspect. thank you.

Stayed in January 2023

very friendly staff

Stayed in February 2023

Nothing

Very good location (center of activities, but also like, ski in and out), wonderful staff, clean, cozy rooms

Stayed in February 2023