Reviews of Altera Roma Hôtel 3 stars
13-15 Avenue Monclar, 84000 Avignon, France
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe room was extremely small, barely enough space to move around. The shower was very cramped and difficult to get into. Everything looked very outdated, which gave the impression of being unclean. The 4 a.m. train was really disturbing, and the “double bed” felt more like a child’s bed.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewFriendliness, location, garden, breakfast
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Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewVery clean, convenient parking and nice staff. Average breakfast
Super tiny rooms and minimal bathroom. Pictures are misleading
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewWas very close to walled city!
Our bathroom had a bath with a shower hose just lead on the bath. Toilet bowl was stained & looked dirty
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewPrime location in walking distance to the palace des papers and the pont di Avignon. Breakfast was excellent
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewIt was within easy walking distance of the centre. It had a good breakfast and the option to sit in the pleasant garden.
The room was tiny and had no tea/coffee facility. There was a railway line that crossed just outside the hotel and it was incredibly loud every time a cargo train went past.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewIt was near to the walled city. Very quaint.
Needs updating. We had a bath with a hand held shower in the bath. Toilet was stained & dirty.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe staff was very nice, the breakfast at the patio is lovely. Nice location. The room was clean.
The studio we were staying in was disappointing. The furnitures are quite old, not very comfy and the room had a weird smell (moisture).
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe location is next to the train station, reserved parking is provided in need. Staff are friendly and responsive.
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewCharming, comfortable and quirky hotel, in a great location , close to the centre. Hidden from the street in a courtyard it provided exactly what we needed for an overnight stay in Avignon
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewThe hotel had character and the breakfast area was good, with the option of eating outside in the back dining area. There was nothing much else to the property (no bar, pool, etc) but it worked ok as a base for excursions and walking in to the old town.
My room had a double bed but there was barely enough room to walk around it. There was just enough shelf storage for my clothing (I don't know how two people would fit in) and the bathroom was tiny. The sink was literally the size of a shoebox, with no plug design built in, so shaving, etc had to be done with running water.
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewHotel 5 minutes near station (access through tunnel) and nice backyard garden for continental breakfast.
Noise level high as hotel is next to tracks of cargo trains, and rather small single rooms with tiny open bathroom.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewGreat location.
The rooms in the main house look great but we were put in a separate side unit and it was not very nice. Floors not cleaned well either.
Reviewed: 7 June 2025 · Stayed in May 2025
Verified reviewNice little garden
Trains were very loud. Room was a bit cramped. Hall was poorly lit and dismal. Pleasant elderly man ( the only person there until the morning) made a massive mistake on my daughter’s bill and charged her x10. No one could refund / resolve the issue and it took more than a week to get her money back.
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewThe exterior was pleasant.
The air conditioning unit that made loud noises all night, as the trains rattled by. When we mentioned the A/C to staff in the morning she knew exactly what we were referring to.
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewLocation: close to historical center, can get there by foot
Again location: railway station is your neighbor. You better close the windows for the night. In our room the air conditioning wasn’t working. For the 1st of June it was bearable brace yourselves if you come in the middle of summer.
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewVery relaxing atmosphere
Dear GIFFIN, Thank you for your kind words. We’re glad you enjoyed the very relaxing atmosphere. Best regards, The Altera Roma Team
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewLocation was good as it is near the train station.
Stairs were difficult to navigate with suitcases.
Dear SUSAN, Thank you for your feedback. We’re glad you appreciated the location near the station. We understand that the stairs can be challenging with luggage and will keep this in mind to assist guests better. Best regards, The Altera Roma Team
Dear SUSAN, Thank you for your feedback. We’re glad you appreciated the location near the station. We understand that the stairs can be challenging with luggage and will keep this in mind to assist guests better. Best regards, The Altera R… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewThe continental breakfast was delicious. Staff were friendly. Beautiful courtyard. Good location to town.
The pillows were awful.
Dear ANONYME, Thank you for your kind words about our breakfast, staff, and courtyard. We're glad you enjoyed the location. We're sorry to hear the pillows did not meet your expectations and will take this into account for future improvements. Best regards, Altera Roma Hotel Team
Dear ANONYME, Thank you for your kind words about our breakfast, staff, and courtyard. We're glad you enjoyed the location. We're sorry to hear the pillows did not meet your expectations and will take this into account for future i… Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewLocation, good sized studio. Excellent buffet breakfast
Dear PAUL, Thank you for your feedback. We're pleased to hear you found the studio comfortable and enjoyed the location as well as the breakfast buffet. Best regards, Altera Roma Hotel Team
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewPractically nothing the room being infested by bedbugs, restless couple nights, unable to sleep, the smell of the mattress is another story, trying to get fresh air sadly train all night so I was forced to close the window. customer service at least upon arrival unwelcoming.
I have been solo traveling all over France for the last couple months-I was like lucky enough haven’t encounter anything to complain about, always excellent and welcoming customer service. I could have brushed off all other issues, but the bedbugs and the musty smell of the mattress took my peace of mind.