Reviews of B&B HOTEL Beaune Sud 1 Palais des Congrès 2 stars
1 Rue André Marie Ampère, 21200 Beaune, France

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewPerfect hold-over when driving through France.
Dear Mark, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGood value for money, and the buffet breakfast better than I thought.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 17 August 2025 · Stayed in May 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe staff was very kind.
The air conditioning didn’t work and the breakfast was very basic.
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewGood location for stopping overnight with convenient electric car charging and parking.
Take ear plugs as it is can be noisy and the 20 minute walk into town is quite dark at night. No night reception so make sure you have your paperwork.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewBasic good location and good breakfast
Dear Reem, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewNothing to like
It was no clean the bed was uncomfortable
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThere are a lot of destination chargers on the parking lot
It is located at a noisy street. This would not be a problem if the airco would work which it didn’t.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewFriendly staff. Able to park near room. Clean room.
Toilet cistern washer had gone so it trickled water continually all night.
Dear Noel, Thank you for taking the time to share your feedback. We are sincerely sorry about the malfunction of the toilet in the room you have occupied. We hope to welcome you back to our hotel very soon! Sincerely, the staff.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewGenerally ok
Vending machine not working for drinks Noisey toilet cistern fill
Dear ALAN, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The staff.
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewClean accessible to motorway, easy walk to restaurants.
People banging doors if they left early.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewThe location
No response from hotel when messaging numerous times asking about the hotel Wanted a disabled friendly room which was requested weeks before when booking no one on reception to ask on arrival either Had to use the electric system to check in which was fine but took 4 attempts to find my booking No towels in room Coffee machine out of order A socket by the mirror would be a good addition
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's a… Show more
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewClean and functional, easy to find, friendly staff, great value. 20 minute walk to the centre of Beaune and next door to a supermarket / fuel station
Nothing
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewlady behind reception worked so hard !! always cleaning and tidying and very helpful 😌
very small room for 3 beds
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewNothing! It’s shocking for the amount we paid.
The floor was dirty. The sink in the bathroom blocked by someone’s previous vomit ( it came back up when we used the sink to brush our teeth!! ). The smell was awful. And the window wasn’t sealed properly, you can hear all the noise from outside and feel a draft! And no one was at the reception so we just had to sleep through it. We left as soon as we woke up, notified the lady at the reception about the sink. She was kind enough to offer breakfast which we didn’t accept, we just wanted to leave as fast as possible.