Reviews of B&B HOTEL Lyon Sud États-Unis 2 stars
51 rue Roger Salengro, 69200 Vénissieux, France
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Reviewed: 8 September 2025 · Stayed in August 2025
Verified reviewSecure and clean
Vending machine not working
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewLocation
Airco was too noisy
Dear, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Léa
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 April 2025 · Stayed in January 2025
Verified reviewYou get what you pay for.
Dear Samuel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewAffordable
Dear Mike, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Méziane
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 November 2024 · Stayed in November 2024
Verified reviewReviewed: 14 November 2024 · Stayed in November 2024
Verified reviewReviewed: 10 November 2024 · Stayed in November 2024
Verified reviewReviewed: 8 November 2024 · Stayed in October 2024
Verified reviewReviewed: 17 October 2024 · Stayed in September 2024
Verified reviewJust that it was cheaper than the other options
The hotel is a 15 minute walk from the nearest bus stops. Its a 35-45 minutes ride from the city center. Breakfast is pathetic. Rooms have smoking smell. Corridors are not clean. No basic amenities available
Dear Sir, Madam, Thank you for taking the time to share your opinion. Alerted by your remarks, we brought in a pest control company to inspect the room you occupied, as well as the adjoining rooms. The expertise revealed the presence of bedbugs and the rooms were therefore treated. This company has explained that the presence of these insects is in no way related to a lack of hygiene or cleanliness on the hotel and that there is no preventive treatment to combat this scourge. We apologize for the inconvenience, and we will apply our "Remboursé et Invité" Guarantee. We thank you for alerting us and hope to welcome you again in better conditions.
Dear Sir, Madam, Thank you for taking the time to share your opinion. Alerted by your remarks, we brought in a pest control company to inspect the room you occupied, as well as the adjoining rooms. The expertise revealed the presence of bed… Show more
Reviewed: 13 September 2024 · Stayed in September 2024
Verified reviewRooms are small and less facilities
Location
Reviewed: 6 September 2024 · Stayed in September 2024
Verified reviewThe staff
The room was very small
Reviewed: 27 August 2024 · Stayed in August 2024
Verified reviewReviewed: 17 August 2024 · Stayed in August 2024
Verified reviewReviewed: 14 August 2024 · Stayed in August 2024
Verified reviewVery dirty the bed was not comfortable
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's a… Show more
Reviewed: 10 August 2024 · Stayed in August 2024
Verified reviewClean rooms an good sleeping facilities for a decent price and friendly people working there. Perfect place to stay whilst travelling to the south.
Dear Inge, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 6 August 2024 · Stayed in August 2024
Verified reviewSuper week-end Personnel au top