Reviews of B&B HOTEL Clermont-Ferrand Gerzat 2 stars
78 Chemin De Donna Vignat Courlandes Gerzat, 63360 Gerzat, France

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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewNear the motorway. Good breakfast.
Nothing
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewValue for money. We arrived in the evening. Self check in easy.
Parking was a bit of a challenge due to popularity. Be prepared for alternative parking when arriving late.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewCheck-in is automated which is a massive pain but I was rescued by a nice receptionist. It’s cheap. Clean and comfortable
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation was perfect for us, took a trip in to the town, which was amazing, restaurant next door was lovely
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewNo key to lose
Check in consul too low at the entrance, had to kneel down and even then the screen was hard to see
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in May 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewIf you just want a stopover without any trouble parking then this provides a good solution. This is at the cheaper more basic end of the B+ B chain. Although its located close to a busy road interchange it was quiet and the a/c worked well. There is a restaurant next door
Hello David, We are delighted that you enjoyed your stay in our hotel. The satisfaction of our customers is our main concern and it is always a real pleasure to read remarks like yours. Looking forward to welcoming you at B&B during a future stay !
Hello David, We are delighted that you enjoyed your stay in our hotel. The satisfaction of our customers is our main concern and it is always a real pleasure to read remarks like yours. Looking forward to welcoming you at B&B durin… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewThe location is good in the sense that it is just off the highway, which is practical if you are travelling. However, the highway and all its traffic is right outside your window. The fire exit stairs were practical.
When we arrive in the evening on a Thursday night, the parking was absolutely full (how can they let more cars in than guests??). The “reception” has very limited hours (it was closed when we arrived at 10.30pm and closed again when we left after 11am; so if you need help with anything, good luck!). They didn’t send us the code we needed to enter the building and were standing around for over 30 minutes until we could finally get in. A lady appeared and let us in. She spoke no English at all so we couldn’t communicate with her at all. The beds and blankets are super narrow. The bathroom is like an XL plane toilet, 2 people can hardly stand together inside. There are at least 2 other hotels right next door (I can’t imagine them being worse than this one!).
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewIt was only a stopover, they allow dogs. It was clean enough and staff were OK. Not a place I'd stay too long in but I don't think that's it's market.
Nothing really, it's perfectly ok for a stopover hotel.p
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewLocation and price And good restaurant next-door Good breakfast
Nothing
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewStaff where very friendly and helpful. Good value restaurant right next door.
Nothing
Hello Sharon, Thank you for taking the time to express your satisfaction. It is a pleasure to read that you enjoyed your stay. Your comment is a real reward and encouragement for our team that strives to give the best welcome to our customers. Looking forward to welcoming you again, we wish you a nice day.
Hello Sharon, Thank you for taking the time to express your satisfaction. It is a pleasure to read that you enjoyed your stay. Your comment is a real reward and encouragement for our team that strives to give the best welcome to our custo… Show more
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReally nice hotel, good breakfast and friendly personnel
Dear Oli, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 8 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 February 2025 · Stayed in February 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewI like that there were scrambled eggs and bacon (protein) for breakfast and not only croissants and bread (carbohydrates).
the Vending machine in the entrance was out of order and we could not buy some bottled water anywhere close.
Reviewed: 22 December 2024 · Stayed in December 2024
Verified reviewReviewed: 3 November 2024 · Stayed in November 2024
Verified reviewCharged me twice, doors weren't working.
Reviewed: 15 October 2024 · Stayed in October 2024
Verified reviewVery clean and tidy and good size room
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 26 September 2024 · Stayed in September 2024
Verified reviewClean and nice staff
Poor Air conditioning made stay uncomfortable
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,