Reviews of Balcon de l'Arve - Charming Duplex in Chamonix Centre
28 Clos Jardins du Mont Blanc, Chamonix City Centre, 74400 Chamonix-Mont-Blanc, France

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewView and location.
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewGood location. Nice view of the river.
The wide angle photos made it look much bigger than it was. It was small and pokey - too small for our family of four adults. No living area. I wouldn’t recommend it.
Thank you for taking the time to share your feedback. It is great to hear that you appreciated the location and view of our property. On the other hand, we're sorry if the size of the property did not meet your expectations. We understand how this could have affected your stay, especially as a family of four adults. Please know that we take this kind of feedback very seriously. We would also like to address your concern about the photos provided. Our intention is never to mislead our guests and we will ensure to review this matter. Just to clarify, there is a living area in the apartment on top of the balcony looking over the river where you can enjoy evening drinks and relax after a long day. We are sorry to hear that you would prefer a hotel next time but we genuinely appreciate your feedback as it helps us to improve our service for future guests. Thank you once again for your review.
Thank you for taking the time to share your feedback. It is great to hear that you appreciated the location and view of our property. On the other hand, we're sorry if the size of the property did not meet your expectations. We understand… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewGreat communication from the hosts, the apartment was clean and had good supplies (salt, oil, toilet roll etc). Beautiful views from the balcony and a very well equipped kitchen. Lots of storage and plenty of coat hangers. The shower was lovely and powerful. Plenty of towels and beds made up on arrival.
I can't think of anything I did not like
Thank you for your kind words and wonderful review. It's terrific to hear that you enjoyed the gorgeous apartment, the great location, and our service. We're also happy that you found the shower powerful and appreciated the ample towels and ready-made beds upon arrival. Your feedback is highly valuable, and we're always looking to improve our service. We're glad you couldn't find anything you did not like, but we welcome any suggestions for improvement in the future. We're looking forward to hosting your stay again.
Thank you for your kind words and wonderful review. It's terrific to hear that you enjoyed the gorgeous apartment, the great location, and our service. We're also happy that you found the shower powerful and appreciated the ample towels and… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewLocation was fabulous!
Reviewed: 2 April 2025 · Stayed in January 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 6 March 2025 · Stayed in March 2025
Verified revieweverything...apartment is 100 meters from the walking street and still really quiet, calm...only "noise" is coming from the river :), which is amazing, as well...the view is mesmerizing, apartment is well equipped, well designed it looks like a chalet inside. highly recommended for everyone who wanted to do ski, walk, hike or just rest and walk in this tiny charming city
we had to leave
Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at our apartment and took full advantage of its prime location. It's great to know that you found it calm, quiet, and well-equipped. We agree, the sound of the river adds to the charm! Your high recommendation means a lot to us. We understand how hard it can be to leave a place you've enjoyed so much. We hope to welcome you back to Chalonix soon for more skiing, hiking, or just restful walks in our charming city. Thanks again for your feedback!
Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at our apartment and took full advantage of its prime location. It's great to know that you found it calm, quiet, and well-equipped. We agree, the sou… Show more
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewThe location was great with views over L’ Arve. Had everything we needed plus more than we were expecting which was a nice surprise. Home from home self-catering set up. Great for our needs.
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewAn absolute gem in the central part of Chamonix, which made it perfect to walk to all supermarkets and restaurants.The communication from the host made it an absolute easy convenience for us to check I and out. We would highly recommend 👌
Nothing
Reviewed: 22 December 2024 · Stayed in December 2024
Verified reviewWe had a wonderful stay, a great sized apartment for our family of 4 with beautiful views. The travel guide was very helpful, all the information needed to check in and out easily, and the host was fantastic. The small utility and second toilet was a good addition. The perfect location for Chamonix centre, we could easily walk to all the local shops and attractions. The private parking was easy with a dedicated space.
Reviewed: 10 December 2024 · Stayed in December 2024
Verified reviewBeautiful & very well located apartment. Just a few meters from the centre (& bars). Super U, Spar & Coffeeshop around the corner. Balcony next to a river with views of the mountains. Amazing! Very cozy.
On arrival we noticed the coffee machine was not working properly. Not a deal-breaker. But not ideal. Busy school right in front of the balcony, but not disturbing.