Reviews of Hotel Bel'alpe 3 stars
239 Taille de mas des frênes, 74110 Morzine, France

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewSuper central accommodation. Rooms were lovely, and the owners were great - they did everything they could to make sure we were comfortable.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewAlex and Marion are amazing hosts. They did all they could to make our stay great.
No lift
Thank you very much for your feedback! We were delighted to meet you! By the way, we are still waiting for the photo so we can display it in the office, haha! As for the elevator, we are aware that it can be an inconvenience, but unfortunately, there is nothing we can do about it… We are sorry about that, it is beyond our control. We hope to see you again very soon! Marion and Alex
Thank you very much for your feedback! We were delighted to meet you! By the way, we are still waiting for the photo so we can display it in the office, haha! As for the elevator, we are aware that it can be an inconvenience, but unfortuna… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewIncredible staff/owners. Contacted me ahead of arrival to ask if we needed anything, and throughout our stay were perfect hosts. Great location, very clean, excellent breakfast, bike and ski facilities.
A larger shower/bathroom would be nice, but based on the room rate it was still fair.
Thank you very much for your review! We are delighted that we were able to help you and that you enjoyed the hotel! Regarding the bathroom, we are aware of its small size — that is why we specify ‘double room – small bathroom’ on Booking and include photos. We hope this was not too much of an inconvenience and, most of all, we hope to see you again very soon! Marion and Alex
Thank you very much for your review! We are delighted that we were able to help you and that you enjoyed the hotel! Regarding the bathroom, we are aware of its small size — that is why we specify ‘double room – small bathroom’ on Booking a… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewsuper welcoming hotel, spotlessly clean, relaxed atmosphere, fantastic breakfast, beautiful views of morzine - absolutely everything about our stay was excellent. Particularly, the family room was an awesome size and had some privacy between parent/kid sections. Super close to town but peaceful enough to be quiet and relaxed. Our two little boys loved playing in the garden and trying to tame the family of cats in the hedge! We travel to morzine every year and this is our new place to stay, highly recommend
Nothing - I'm extremely picky and still couldn't find a single thing I'd change.
Oh, thank you so much for your comment!! That’s so sweet! We’re so happy you had a great stay! You’re such a lovely family! I still have William and Oscar’s drawings in my office, as well as the beautiful ring William gave me! Your children are adorable! We would be so happy to see you again next summer (or even before!) Marion and Alex
Oh, thank you so much for your comment!! That’s so sweet! We’re so happy you had a great stay! You’re such a lovely family! I still have William and Oscar’s drawings in my office, as well as the beautiful ring William gave me! Your children… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location for biking and spotless hotel!
Nothing
Thank you, Amanda, for your comment! We are delighted that you had a great time at our hotel! See you again very soon! Marion and Alex
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReally lovely owners, helpful and engaging. modern and cosy rooms. Beautiful spot in town. Good value for money. Smashing breakfast. Would highly recommend.
Nothing! Loved it
Oh, thank you so much for your comment, that’s so kind of you! We truly enjoyed welcoming you and your lovely little family at the Bel Alpe, and we’re happy to hear that you had a good stay with us! We hope to see you again soon! Marion and Alex
Oh, thank you so much for your comment, that’s so kind of you! We truly enjoyed welcoming you and your lovely little family at the Bel Alpe, and we’re happy to hear that you had a good stay with us! We hope to see you again soon! Marion a… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, great hotel, super for bikes, really enjoyed our stay
Thank you for your comment! We are happy that you enjoyed your stay! We hope to see you again next summer (or even before!). Marion and Alex
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewExcellent location, great service, breakfast. Loved the decor. Alex and Marion were so helpful and gave us loads of advice to make the most of our short time in Morzine
Thank you so much for your review! We’re delighted that you had a great time! We hope to see you again very soon! Marion & Alex
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe location is central and an easy walk to restaurants, shops and the town centre. The room is clean with a kettle, balcony and free reliable wifi. The breakfast has everything you need and there was also a good gluten free selection. What makes the hotel special are Marion and Alex, the owners, they are friendly, helpful and available. We would definitely return.
There could be a few hooks for bags, towels, etc. The water temperature can be a little temperamental but not too bad. There is noise from other rooms, but nothing unusual for old buildings. All hotels have issues so these are not dealbreakers, it wouldn’t stop us returning.
Hello Carla, thank you very much for your comments and feedback about our establishment. We are delighted that you had a good time! We take note of the negative points and will do everything we can to improve them. We would be very happy to see you again! Alex and Marion
Hello Carla, thank you very much for your comments and feedback about our establishment. We are delighted that you had a good time! We take note of the negative points and will do everything we can to improve them. We would be very happy to… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe hotel is lovely - clean and very welcoming.
Nothing.
Thank you very much, Peter, for your reply! We are delighted that you enjoyed your stay! It was a pleasure to have you with us! See you soon!! Marion and Alex
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewLovely, friendly welcome from Marion and Alex. Nothing was too much trouble. Comfy bed, good breakfast and we enjoyed the garden. A tranquil location very convenient for the centre.
Thank you very much, Angela, for your message — we loved having you! You are a lovely family, and we hope to see you again very soon! We look forward to receiving more drawings from Oscar and William! Marion and Alex
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewBreakfast was beautiful with so many options. Everything was clean and we had fresh towels and bedding when required. The owners were very helpful and always on hand when needed. Location was perfect to wander into the centre too.
The bathroom was on the smaller side, if we were to stay longer than a weekend we would look to book a bigger room.
Thank you so much for your very kind review. We are delighted to hear that you enjoyed your stay with us. Regarding the room, we are truly sorry if the bathroom size was an inconvenience. Indeed, you booked the double room with a small bathroom, and we are aware of its limited size. For a future visit, please do not hesitate to choose one of our rooms with a larger bathroom for greater comfort. We sincerely hope to welcome you back very soon. Marion and Alex
Thank you so much for your very kind review. We are delighted to hear that you enjoyed your stay with us. Regarding the room, we are truly sorry if the bathroom size was an inconvenience. Indeed, you booked the double room with a small bath… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewProximity to restaurants and lifts. Fantastic staff with great local knowledge of all that Morzine has to offer. Extremely attentive at all times and provided a fantastic breakfast.
Thank you so much for your comment, we really enjoyed your company, we are happy you had a great time, and we hope to see you again very soon. Marion and Alex
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewGreat location. Great bed. Nice new couple running Bel Alpe
Thank you for your comment, that’s so sweet! We’re happy to read that you had a great time and we hope you’ll come back! Marion & Alex
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe hosts, Marion and Alex, were outstanding delivering service with a smile. Many thanks from us. Our 4 night stay was really enjoyable at this extremely well located hotel. All uplifts and the town centre can be reached within a short walk . We visited in July 2025 and benefited from the Multipass (which participating hotels can issue). This gives pedestrian access to lifts, buses, sports centre etc. at a cost of only Euros 3/per person per day. This cost can be added to your bill. Thanks again and we hope to return soon.
Thank you so much, Steve, for your kind comment! We really enjoyed your company and we’re happy we could help you! We hope you’ll come back very soon! Marion & Alex
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewLovely stay, great hosts and the sauna was great. An excellent location and easy to parking. Had a great time walking all over using the MultiPass fab place.
Thank you so much, Ian, for your lovely review! You were such a pleasure to host, and it was wonderful to meet you. We’re so happy you enjoyed your stay at Bel Alpe and we truly hope to welcome you back soon! Warm regards, Marion & Alex
Thank you so much, Ian, for your lovely review! You were such a pleasure to host, and it was wonderful to meet you. We’re so happy you enjoyed your stay at Bel Alpe and we truly hope to welcome you back soon! Warm regards, Marion & Ale… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewAmazing stay – perfect for our mountain biking holiday and more! We had an incredible stay at Hotel Bel Alpe in Morzine. The location was perfect – close to gondolas, town centre, and restaurants – and everything was spot on for what we needed. Marion and Alex were outstanding hosts – so friendly, helpful, and full of local knowledge. They really went above and beyond, even giving our son a few French lessons and some pétanque tips 😃 The hotel was ideal for our mountain biking trip, with secure bike storage and excellent facilities. It’s also super family-friendly with a lovely, relaxed vibe that made us feel totally at home. Breakfasts were a highlight – we’re especially going to miss the delicious crepes! We’ve already recommended Hotel Bel Alpe to friends back home in Australia and hope to return to Morzine again one day. Huge thanks to Marion and Alex for making our stay so special!
Nothing. Everything met our needs.
Thank you so much, Amanda, for your comment… It really means a lot to us! We absolutely loved having you at the hotel! You are a wonderful family with an adorable little boy! We are so happy that you enjoyed your stay! We sincerely hope to see you again very soon at the Bel Alpe! Marion and Alex
Thank you so much, Amanda, for your comment… It really means a lot to us! We absolutely loved having you at the hotel! You are a wonderful family with an adorable little boy! We are so happy that you enjoyed your stay! We sincerely hope to … Show more
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewVery nice, present and helpful owners. Location was great: nice garden, close to the center and the Sparta Race venue. Excellent breakfast.
Thank you so much for your comment! We're glad you had a great stay – your children were adorable! We hope to see you again very soon! Marion and Alex
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewWhen we arrived, we were met by Marion and her husband and were given such a warm welcome. We loved it. It is a family-run business, and they were absolutely lovely, accommodating, and gave fantastic customer service. The breakfast was very nice, and the garden was well kept and inviting. We would definitely stay there again.
My only quibble would be our room. As the weather was great(hot), the room was extremely warm with no air conditioning. Next time, we would definitely get a bigger room. Left it quite late to book, but we are glad we stayed there and would stay there again.
Thank you so much for your lovely comment! It was a real pleasure to host you! We’re sorry to hear that your room was too warm… We don’t have air conditioning because, most of the time, the nights are cool in the mountains. Unfortunately, that wasn’t the case that week… We truly apologize for that. We hope to see you again very soon at the Bel Alpe! Marion and Alexandre
Thank you so much for your lovely comment! It was a real pleasure to host you! We’re sorry to hear that your room was too warm… We don’t have air conditioning because, most of the time, the nights are cool in the mountains. Unfortunately, t… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewFamiliar Atmosphere - Everyone was incredibly friendly and always eager to help. I've very rarely met such exceptionally cool and nice people. Highly recommend!
Thank you so much for such a kind comment! We're glad you had a great stay with us and we hope to see you again very soon. Marion et Alexandre