Opiniones del Bel appartement cosy dans résidence avec piscine 5 minutes plage

¡Muchísimas gracias por su valoración y sus amables palabras! Nos alegra saber que disfrutaron de su estancia, que el apartamento les resultó cómodo y que nuestra atención les ayudó durante sus vacaciones. Tomamos nota de su sugerencia sobre la mosquitera; la tendremos en cuenta para mejorar la experiencia de nuestros huéspedes. Será un placer volver a recibirles cuando lo deseen. ¡Un saludo afectuoso para toda la familia!

¡Muchísimas gracias por su valoración y sus amables palabras! Nos alegra saber que disfrutaron de su estancia, que el apartamento les resultó cómodo y que nuestra atención les ayudó durante sus vacaciones. Tomamos nota de su sugerencia sobr… Mostrar más

Dear Guest, We are sorry to hear about your dissatisfaction only through your review, especially since none of the mentioned issues were brought up during your stay. Our communication had been cordial, with no indication of discomfort. We would like to clarify that the location of the apartment is clearly stated in the listing: it is situated in a private complex surrounded by nature, with access to the sea within a 15-minute walk. It is designed to offer a relaxing experience in a natural setting. It is not located in the historical center of the village, so those looking for shops and services nearby might prefer accommodations in a more central area. The presence or absence of air conditioning, the size of the bed, and the type of bathroom are also clearly specified in the listing through both detailed descriptions and photos, which are available to review at the time of booking. As the property is surrounded by nature, and despite regular cleaning and sanitization between each check-in – especially during the summer months – it is possible to encounter some wild life. However, this is not due to a structural issue, but rather a natural consequence of the location. As for the bathtub and the toilet, we are surprised to hear them described as "dangerous" or "deteriorated": it is a standard bathtub with regular access, and the toilet is spacious, with a window, sink, and fully functioning, undamaged sanitary fixtures, as can also be seen in the photos. We still thank you for your feedback: even criticism helps us improve, as long as it is based on concrete elements and aligned with what is actually offered. Wormer regards, Léo end Flavia

Dear Guest, We are sorry to hear about your dissatisfaction only through your review, especially since none of the mentioned issues were brought up during your stay. Our communication had been cordial, with no indication of discomfort. We… Mostrar más

We are genuinely surprised by your negative comment regarding beach access. The residence actually has a nearly private path leading directly to the beach, which can be reached with a walk of approximately 15 minutes or 5 with the bike. The location of the property is clearly marked on the map at the time of booking and is ideal for those seeking peace and relaxation, as it is situated away from the busy historic center of the nearby village. We would also like to point out that a detailed brochure is available inside the apartment, providing all the necessary information, including directions to the beach. In any case, we are always available to assist – a quick phone call or a message would have been enough to clarify any doubts. We’re sorry that this misunderstanding affected your experience, and we remain at your disposal for any further information. Best regards

We are genuinely surprised by your negative comment regarding beach access. The residence actually has a nearly private path leading directly to the beach, which can be reached with a walk of approximately 15 minutes or 5 with the bike. Th… Mostrar más

I am genuinely surprised by your review and the rating you have given to our property, especially considering that we have been managing this house for over two years with an average score above 9, thanks to the care we put into maintaining the property and providing the best possible experience for our guests. Your criticism regarding cleanliness seems particularly unjustified, as we consistently receive a score of 10 in that area. Additionally, it is quite shocking to hear about broken outlets or similar issues, which have never been reported before. What surprises me even more is that you did not contact us during your stay to inform us of these alleged problems, giving us the opportunity to address them immediately, as we always do. Best, Léo and Flavia

I am genuinely surprised by your review and the rating you have given to our property, especially considering that we have been managing this house for over two years with an average score above 9, thanks to the care we put into maintaining… Mostrar más