Good variety of food for the continental breakfast.

Stayed in August 2025

We had a nice breakfast. There was a variety of bread. We even got self-cooked eggs. We had some fresh water and a sparkling water fountain in the lobby. It is located near the Capitol and the Basilica de Saint Sernin.

Stayed in August 2025

Nothing we loved it!

Good location easily accessible by public transport. Staff delightful. The little note in English in the room was a lovely touch! Room clean Bed comfortable ( we have bad backs so like a firm Mattress ) Breakfast good. Pre booking requests on room met fully

Stayed in August 2025

Nothing. Room was a little bit too small but this didn’t influence our stay

Nice staff and nice breakfast, guest feels welcome. The hotel is close to the very centre of the city and T a walking distance of the most beautiful attractions.

Stayed in August 2025

The elevator is quite small and busy in the morning, and the stairs are quite narrow. Nothing else negative to report. We did not have breakfast in the hotel, because there are plenty of options in the neighbourhood. I do not know what they offer and at what price.

Small hotel near the railway station, but far enough to avoid the station's negative atmosphere, and on walking distance (10 minutes) from the city centre - Place du Capitole. The superb service of the staff is something to emphasise. Although our room was small, it had everything we needed and the beds were very good. The air conditioning works fine. No refrigerator, but we knew that beforehand. The staff is very kind and helpful. There is a small lounge close to the reception, where you can get a coffee and some sweets or snacks for free. We did not have breakfast here, since there are plenty options in the city centre.

Stayed in August 2025

Clean, bright & cheery, AC, water available at all times, snacks given in the afternoon, coffee/tea always available, friendly & helpful front desk staff!!

Stayed in August 2025

I liked everything.

I love this hotel. It’s stylish, clean, and modern. The air conditioning is quiet and efficient. There are shades that make the room dark. The staff were very helpful and welcoming. The breakfast has a lot of choices: yogurt, fresh fruit, crepes, eggs, bread, and good coffee. The location is convenient to all the sights and especially the bus to the airport.

Stayed in August 2025

The dining table was a little small for 2 people

5min from the train station. Great breakfast. Good nights sleep. Overall lovely

Stayed in August 2025

Fabulous location, breakfast was great Staff were very friendly

Stayed in August 2025

Only small issue I had was the elevator not going all the way to the 7th floor - guess it's a common issue in older buildings!

Breakfast was really great, location is super convenient, staff were helpful and outgoing. Bedroom was comfortable, fitted with AC and tastefully decorated

Stayed in August 2025

Nothing :)

A very clean and well managed little hotel in a good spot of Toulouse. Absolutely fantastic staff. The wonderful Pénélope was so kind and helpful, which was extra impressive while she multitasked for other guests at a busy moment. Great that you can park your car directly onsite too. Complementary sparkling waters and coffees at reception also added a nice touch to our morning.

Stayed in August 2025

Great location Nice to have tea coffee water all day

Stayed in July 2025

If you use the on-site parking area, you should be a skilled driver, it's very narrow

Comfortable bed, clean and friendly room, very nice staff and a free water fountain with still and sparkling water

Stayed in July 2025

The hotel is clean, modern, and feels new. The location is perfect—close to the city center, train station, groceries, and main attractions, so we could easily walk everywhere. I also loved the welcoming drinks—homemade and so refreshing. Definitely worth the price!

Stayed in July 2025

Nothing.

Good value for money. Clean. Friendly, helpful staff. Nice garden for breakfast.

Stayed in June 2025

Cleanliness excellent, location good, compact rooms but modern, quiet... even by the lift

Stayed in July 2025

No downside from me.

Hotel Innes offers excellent facilities and is well located for walking in the old town. The staff are outstanding with their warm welcome, very helpful orientation to Toulouse and suggested visits. The breakfast is wonderful and unhurried. It is indeed a Happy Hotel! Special thank you to Paula whose command of languages and beautiful smile made my stay particularly enjoyable.

Stayed in July 2025

The room was a tad small. I did not favor the carpeting in the hall on our floor (but the room had new "wood" floor which easy to clean.) I can't think of anything else I did not like.

The breakfast was one of the best we've experienced: organic everything (or nearly), very wide range of offerings, fresh viennoiseries, charcuterie, cheese, breads, very clean, pretty cutlery and tableware, possibility for zero waste (I was tempted by a whole milk yogurt - creamy and delicious so one plastic cup). Excellent value for the money. Penelope (front desk) was super friendly and helpful. They have all these little details like quality water dispensers with pitchers and glasses to take to your room, candy and snacks, mini fussball, reading areas with material. Too many amenities to list and enjoy because our stay was too short. The location is great too! I'm not giving the 10 Innès deserves because the only time I gave a well deserved 10, Booking did not believe me.

Stayed in July 2025

the hotel has a small lobby, a bit noisy if you are next to the lift, and the neighbourhood is not bad but not the best either.

Great location, smiley staff and confortable room. A good plus is that they have coffee and water included allday-long. I also had the breakfast with them and it is good quality based on price and compared with other hotels of the same category.

Stayed in July 2025

The room was very small for standard twin room.

Coffee maker in the lobby, breakfast

Stayed in July 2025

The neighbourhood is a bit dirty but it’s really close to downtown and there’s a subway station nearby.

Clean and convenient. Very Nice staff.

Stayed in May 2025

We booked late and would have liked a slightly bigger room but will book ahead next time!

Brilliant location close to the train station and so close to the city centre. Loved the focus on sustainability. The water fountain and reusable bottles kept us cool throughout. Great coffee from the free machine with optional Monin syrups. The staff were so friendly and helpful. I can't remember everyone's name but Penelope gave us a 5 star welcome and introduced us to the city. Will happily seek out Happy Culture hotels elsewhere in France.

Stayed in June 2025

We did not have the breakfast but liked the cleanliness, quiet and comfort. The room was small but fine for our needs. The location was excellent

Stayed in June 2025

Nothing in particular. Maybe the fact that there is an elevator up to 6 floor and for the upper floor you need to use narrow staris

Excellent location Very friendly and attentive staf. size of the room fair.

Stayed in June 2025