8.7

Reviews of Best Western Plus Le Conquerant Rouen Nord 4 stars

332 Rue Du General De Gaulle, 76230 Bois-Guillaume, France

  • David

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Comfortable bed and spacious apartment. Location excellent for onwards journey. Breakfast choice good.

    Air con system too complicated and no instruction. Bar and reception staff could have been more.welcoming. Add breakfast to the room rate. whole thing felt overpriced combined.

  • Jeff

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Check in was easy despite being a short notice booking. We were travelling with our dog and having a hotel that caters for our furry friends just takes the stress out of travelling. The hotel catered for dogs and she was even allowed in the restaurant. The facilities are excellent ansd we wrere well cared for. There is also lots of parking.

  • Linda

    Reviewed: 28 August 2025 · Stayed in July 2025

    Verified review
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  • Pat

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Antonella

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Sophie

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Lovely first stop on a road trip. The suite was great, having a proper second bedroom with doors, a dressing room and bathroom - perfect for families with kids on different bedtimes…! The best one we’ve found so far in that respect. Meant we could still enjoy ourselves and chat once the little one was in bed. Room service was delicious and not too expensive - really really convenient again for families with young kids

    Nothing - we really liked this hotel :)

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  • Lydia

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Our fourth stay here. A great value stay, with clean, good quality facilities and very friendly staff. Good breakfast too! We will be back again :)

  • Nicola

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Had a great night's sleep. Great stopover on the way back to Calais

    Nothing!

    Property response:

    Dear Nicola, We are so pleased to hear that you had such a restful night at the Best Western Plus Le Conquérant 4*. Our high-quality bedding is designed to offer our guests peaceful and restful nights, and we are delighted that it contributed to the success of your stay with us. Ideally located on the outskirts of Rouen, our establishment is the perfect choice for a peaceful stopover on the road to Calais, as you mentioned. We hope to be your base of stay during your next visit to Normandy.

    Dear Nicola, We are so pleased to hear that you had such a restful night at the Best Western Plus Le Conquérant 4*. Our high-quality bedding is designed to offer our guests peaceful and restful nights, and we are delighted that it cont… Show more

    Best Western Plus Le Conquerant Rouen Nord
    25 August 2025
  • Robertson

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
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  • Martin

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    The hotel is excellent and has very helpful staff. In particular Prudance was extremely helpful and was always smiling and happy to help she even booked our dog into the vets. The room cleaning service is great and the hotel is very clean. Location was about a 12 min drive to the city centre which was perfect for us. The Spa was very clean and easy to book via reception. Overall outstanding service we will be back.

    Mini fridge in the room.

    Property response:

    Dear Martin, A huge thank you from the entire team for your glowing feedback and perfect rating following your long stay with us! We are particularly touched that you highlighted the kindness and professionalism of our staff. I will be sure to personally pass on your compliments to Prudance, who was delighted to be able to help you, including with your four-legged friend. Knowing that the impeccable cleanliness of our establishment, the tranquillity of our wellness area and our ideal location on the outskirts of Rouen contributed to the success of your holiday is our greatest reward. For a future stay, please consider one of our apartments; they are equipped with a full kitchenette which, I am sure, would perfectly meet your expectations. We are delighted to hear that you will be placing your trust in us once again and look forward to welcoming you back. Frédérique Hanssens, General Manager, Best Western Plus Hotel Le Conquérant 4*

    Dear Martin, A huge thank you from the entire team for your glowing feedback and perfect rating following your long stay with us! We are particularly touched that you highlighted the kindness and professionalism of our staff. I will be s… Show more

    Best Western Plus Le Conquerant Rouen Nord
    21 August 2025
  • Meirion

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Adam

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
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  • Giuseppe

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Clare

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Good facilities, helpful staff, excellent parking & within walking distance of shops & restaurants. The room was immaculate, the spa facilities a bonus and the choice of food for breakfast was amazing.

    Nothing.

  • Jonathan

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Breakfast was awful

    staff on reception were miserable

    Property response:

    Dear Sir, It is with great surprise and deep regret that I read your harsh review following your stay at our establishment. The hospitality and professionalism of our staff are usually unanimously praised by our guests, and I am sincerely sorry that your experience was so negative. We understand that your feedback may be related to the parking situation, as some of our spaces had been reserved for a tour bus. Although we invited you to use the other available spots, we are sorry if this may have affected your perception of the reception. Similarly, we are particularly proud of our breakfast buffet, for which we select a variety of high-quality products. Every morning, you can enjoy a wide selection of local products, such as yoghurts from the Moulinet farm and Normandy cheeses, as well as homemade cakes, freshly squeezed orange juice and a full range of sweet and savoury dishes. I would sincerely have liked to have spoken with you on site to understand what could have marred your stay to such an extent. Frédérique Hanssens, General Manager, Best Western Plus Hotel Le Conquérant 4*

    Dear Sir, It is with great surprise and deep regret that I read your harsh review following your stay at our establishment. The hospitality and professionalism of our staff are usually unanimously praised by our guests, and I am sincerely… Show more

    Best Western Plus Le Conquerant Rouen Nord
    6 August 2025
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  • Kate

    Reviewed: 2 August 2025 · Stayed in June 2025

    Verified review

    I was really pleased with our one-night stay at this hotel. The staff were friendly, the rooms were very comfortable and it was great value for money. There are lots of restaurants nearby as well as in the hotel and we enjoyed being able to have a drink on the outside terrace. It was very accessible from the motorway which is handy if you are on a stopover, as we were, and don't want to get involved in the city traffic. I would definitely recommend and stay again.

    Nothing.

  • Dave

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Nice clean rooms. Good to rest.

    Evening staff was not the nicest. Dispute on a payment was not investigated by reception. Restaurant was understaffed, resulting in poor service. Morning staff was happy and cheerfull.

  • Laura

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Beautiful family room, well beyond our expectations with a great breakfast. All the staff were very accommodating

    Nothing

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  • 7.0 Good
    Kay

    Reviewed: 26 July 2025 · Stayed in June 2025

    Verified review

    The staff were really helpful. Comfortable room.

    The lift was broken, which was a real nuisance.

  • Carol

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
  • Ian

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    As usual the staff were kind and helpful

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  • Stuart

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    Very clean, well laid out property. Rooms have everything you need for a stay and the fittings are very good quality. Showers were superb and beds were very comfy. Provided coffee pods were very nice. Staff were friendly and polite. Hotel restaurant looked very clean and tidy but we ate out while sightseeing. The property is located outside the centre of Rouen but was easy to find and get out from.

    Nothing

    Property response:

    Dear Stuart, What a pleasure to read your superb feedback on your stay at the Best Western Plus Le Conquérant 4*! We are very pleased with your complete satisfaction. We are delighted that you enjoyed the comfort of your room, particularly the shower and bedding. Small touches such as coffee pods are part of our desire to pamper you. A warm welcome is our priority, and I'm delighted that you felt this with our staff. Although our restaurant "La Table du Conquérant" did not have the chance to welcome you, we hope that your culinary experience outside was just as pleasant. Our location on the outskirts of Rouen does indeed offer easy access whilst ensuring peace and quiet. I hope you enjoyed your visit to our beautiful region. We look forward to welcoming you to discover more of Normandy! Frédérique Hanssens, General Manager, Best Western Plus Hotel Le Conquérant 4*

    Dear Stuart, What a pleasure to read your superb feedback on your stay at the Best Western Plus Le Conquérant 4*! We are very pleased with your complete satisfaction. We are delighted that you enjoyed the comfort of your room, particular… Show more

    Best Western Plus Le Conquerant Rouen Nord
    10 July 2025
  • Yves

    Reviewed: 4 July 2025 · Stayed in June 2025

    Verified review

    We truly appreciated the air conditioning

  • Yvonne

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review

    Comfortable bed. Lovely shower. Clean. Coffee facilities in the room.

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  • Sunil

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    We were a party of five adults and one child of 16 months. We only stayed 1 night en route to the Vendee region but all the staff made us feel very welcome, on arrival to our departure. All the staff were really friendly and helpful, from the reception staff to the those serving us in the restaurant. We had dinner and breakfast, and the quality of the food was very good. We were also happy with our bedrooms, which were spacious and comfortable. Delighted to have chosen this hotel for our stay.

    Property response:

    Dear Sunil, Thank you so much for sharing your wonderful feedback following your family stay at the Best Western Plus Le Conquérant4*. What a pleasure to know that your stopover on the road to the Vendée was a success! Hospitality is at the heart of our business, and I'm particularly proud to read that all my teams, from reception to the restaurant, helped to make you and your family feel welcome. Their kindness and professionalism are our greatest strength. We are also delighted that you enjoyed the comfort of our spacious rooms. At "La Table du Conquérant", our chef Reynald likes to work with seasonal and local produce to delight our guests. Knowing that you are "Delighted to have chosen this hotel for our stay" touches the whole team. We hope to have the pleasure of welcoming you again, perhaps to discover more of Rouen and our beautiful Normandy. Frédérique Hanssens, General Manager, Best Western Plus Hotel Le Conquérant 4*

    Dear Sunil, Thank you so much for sharing your wonderful feedback following your family stay at the Best Western Plus Le Conquérant4*. What a pleasure to know that your stopover on the road to the Vendée was a success! Hospitality is at … Show more

    Best Western Plus Le Conquerant Rouen Nord
    30 June 2025
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