Reviews of Grand Hotel de L'Univers 3 stars
2 rue de Noyon, 80000 Amiens, France
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in May 2025
Verified reviewHistoric
Bathroom had no window so all the smell went back into the room. The balcony could not be open. The furniture was outdated
Dear Stefany, Thank you for sharing your comments regarding your stay at Grand Hôtel de l’Univers. We appreciate your feedback as it helps us improve our services. We would like to clarify that both the balcony door and the window could indeed be opened during your stay, allowing for ventilation. We apologize if this was not clear during your visit. We also take note of your comments. Your feedback has been shared with our team as part of our ongoing efforts to improve guest comfort. We hope to have the opportunity to welcome you again and provide an even more enjoyable stay. Kind regards, Yasmibn Reception Grand Hôtel de l’Univers
Dear Stefany, Thank you for sharing your comments regarding your stay at Grand Hôtel de l’Univers. We appreciate your feedback as it helps us improve our services. We would like to clarify that both the balcony door and the window could i… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewperfectly situated in the center of Amiens, nice hotel with friendly staff.
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Hello Klaus, Thank you so much for your kind comment! We’re delighted to hear that you enjoyed our central location in Amiens, the pleasant atmosphere of the hotel, and the friendliness of our team. It’s feedback like yours that motivates us every day to provide the best possible service. We look forward to welcoming you again on your next visit to Amiens! Best regards, Yasmin – Reception
Hello Klaus, Thank you so much for your kind comment! We’re delighted to hear that you enjoyed our central location in Amiens, the pleasant atmosphere of the hotel, and the friendliness of our team. It’s feedback like yours that motivates… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewLocation very good. Hotel room etc ok
Dear Andreas, Thank you for your feedback. We’re glad to hear that, overall, everything went well and that you found the room and hotel satisfactory. We have taken note of your comments and will forward them to the relevant department. We hope to have the pleasure of welcoming you again in the future. Kind regards, Souha- Front desk
Dear Andreas, Thank you for your feedback. We’re glad to hear that, overall, everything went well and that you found the room and hotel satisfactory. We have taken note of your comments and will forward them to the relevant department.… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewDecent hotel that benefits being in a very central location in Amiens. Breakfast was pretty good. Looking for a one night in Amiens then this hotel is pretty good, and good value. Friendly receptionists.
Not sure if I could stay for long at the hotel. The rooms were a little small and a little outdated. The actual beds super average and not overly comfortable.
Dear Thor, Thank you for taking the time to share your experience following your stay with us. We are delighted to hear that you appreciated our central location, the quality of our breakfast, as well as the warm welcome from our front desk team. Your positive feedback encourages us to continue in this direction. Regarding the decor and room size, our establishment has chosen to preserve the charm and classical style in keeping with the character of the building and the hotel's history. We understand that this may not suit everyone’s taste, but we make every effort to ensure a warm, clean, and functional environment. We have also taken note of your comments regarding the comfort of the bedding. We hope to have the pleasure of welcoming you again on a future visit to Amiens. Kind regards, Yasmin – Front Desk Demander à ChatGPT
Dear Thor, Thank you for taking the time to share your experience following your stay with us. We are delighted to hear that you appreciated our central location, the quality of our breakfast, as well as the warm welcome from our front de… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe hotel was in the centre and the staff were extremely helpful
None
Dear Stephen, Thank you so much for your feedback! We're delighted to hear that you enjoyed our central location and found our staff to be extremely helpful. It was a pleasure having you with us, and we hope to welcome you back again soon! Best regards, Ketevani, The Reception
Dear Stephen, Thank you so much for your feedback! We're delighted to hear that you enjoyed our central location and found our staff to be extremely helpful. It was a pleasure having you with us, and we hope to welcome you back again so… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewLovely big room in the heart of the city
No air con, probably not usually a problem, but it was quite warm during my stay.
Dear Romola, Thank you very much for your feedback! We are delighted that you enjoyed the spaciousness and central location of the room. We have taken note of your comment and are considering solutions to improve our guests’ comfort during warmer periods. We look forward to welcoming you again! Kind regards, Ketevani Reception
Dear Romola, Thank you very much for your feedback! We are delighted that you enjoyed the spaciousness and central location of the room. We have taken note of your comment and are considering solutions to improve our guests’ comfort during … Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewlocation
bathrooms breakfast
Dear Me. Robert, Thank you for taking the time to share your feedback. We are delighted that you enjoyed our location. We are, however, sorry to hear that the room and breakfast did not meet your expectations. Your comments are valuable and will help us improve the quality of our services. We hope to have the opportunity to welcome you again for a more satisfying experience. Kind regards, Souha- Front desk
Dear Me. Robert, Thank you for taking the time to share your feedback. We are delighted that you enjoyed our location. We are, however, sorry to hear that the room and breakfast did not meet your expectations. Your comments are valuable and… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewIn the centre and small walk to tourist attractions
No air con and understandable with building age, fan provided
Dear Shane, Thank you for taking the time to share your experience at the Grand Hôtel de l’Univers. We’re glad to hear that you enjoyed our central location, just a short walk from the main attractions in Amiens. We're pleased to know that the fan provided helped make your stay more comfortable. We look forward to welcoming you again in the future. Kind regards, Ketevani, Reception
Dear Shane, Thank you for taking the time to share your experience at the Grand Hôtel de l’Univers. We’re glad to hear that you enjoyed our central location, just a short walk from the main attractions in Amiens. We're pleased to know t… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewBeauty of the room. The balcony. The high ceiling. Breakfast with fresh orange juice. Close to everything
No AC. It was super hot.
Hello, Thank you sincerely for your positive feedback. We are delighted to hear that you enjoyed the beauty of the room, its balcony, the high ceilings, as well as our breakfast with fresh orange juice. Our central location is indeed a much-appreciated advantage! We also take note of your comment regarding the absence of air conditioning. We look forward to welcoming you again soon. Best regards, Ketevani-Front Desk.
Hello, Thank you sincerely for your positive feedback. We are delighted to hear that you enjoyed the beauty of the room, its balcony, the high ceilings, as well as our breakfast with fresh orange juice. Our central location is indeed a much… Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewNo AC in room.
Dear client, Thank you for taking the time to share your feedback. Please know that we take your comment into consideration, and your satisfaction is very important to our entire team. Kind regards, La réception
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewLocation was excellent. Staff at reception were extremely helpful and happy.big room.l
Bathroom door didn't shut. No English channels on tv. WC didn't work properly. Room was sparse. Shower is in the bathroom.
Dear Colin, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our location, the friendliness of our front desk team, and the spaciousness of your room. We’re sorry to hear that some aspects of your stay didn’t fully meet your expectations. Your comments regarding the bathroom door, TV channels, toilet, and room layout are very important to us, and we will take them into account to improve the experience for our future guests. We hope to have the pleasure of welcoming you back and making your next stay even more enjoyable. Best regards, Souha- Reception
Dear Colin, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our location, the friendliness of our front desk team, and the spaciousness of your room. We’re sorry to hear that some aspects of yo… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewLocation in the city centre Staff were very friendly Style inside the building
Dear Steven, Thank you very much for taking the time to share your feedback following your stay in Amiens. We are delighted to hear that you enjoyed our central location, the warm welcome from our team, and the style of our establishment. We look forward to welcoming you again on your next visit to Amiens! Kind regards, Souha – Reception
Dear Steven, Thank you very much for taking the time to share your feedback following your stay in Amiens. We are delighted to hear that you enjoyed our central location, the warm welcome from our team, and the style of our establishment. W… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewLocation and bedroom
Breakfast was poor
Dear Peter, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated the location and the room. However, we are sorry to learn that the breakfast did not meet your expectations. Please rest assured that your comments have been noted and will be reviewed with our team to help us improve the quality of our service. We hope to have the pleasure of welcoming you again for a more satisfying experience. Best regards, Ketevani, Reception – Grand Hôtel de l’Univers
Dear Peter, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated the location and the room. However, we are sorry to learn that the breakfast did not meet your expectations. Please rest assured that… Show more
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewGreat location right next to pedestrian zone, beautiful room, good breakfast. Price was amazingly good.
A bit loud in the morning but that comes with the location.
Dear Mark, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our central location near the pedestrian area, the comfort of your room, and our breakfast. We do take note of your comment Please rest assured that it will be considered as part of our continuous improvement efforts. Your satisfaction is our greatest reward. We would be delighted to welcome you again during your next stay in the city. Kind regards, Nino – Reception Desk
Dear Mark, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our central location near the pedestrian area, the comfort of your room, and our breakfast. We do take note of your comment Please rest assured… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewImpeccable
Dear Erling, Thank you for your feedback and for taking the time to share your impressions following your stay. We are delighted to hear that everything met your expectations. We look forward to welcoming you again very soon! Best Regards, Nino – La Réception
Dear Erling, Thank you for your feedback and for taking the time to share your impressions following your stay. We are delighted to hear that everything met your expectations. We look forward to welcoming you again very soon! Best Regards, … Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewEverything perfect, including the breakfast, which we took.
Dear Leitner, Thank you so much for your feedback! We are delighted to hear that everything went perfectly and that you enjoyed the breakfast. We look forward to welcoming you again very soon! Best regards, Ketevani – Reception
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewClean comfortable good that there was a kettle in the room The staff friendly and very helpful and obliging especially on reception
Dear Susan, Thank you very much for taking the time to share your experience with us. We’re delighted to hear that you found your room clean and comfortable, and that you appreciated the kettle provided. Your kind words about our staff—especially at the reception—mean a lot to us. Providing friendly and helpful service is one of our top priorities, and it’s truly rewarding to know it made a positive impression on your stay. We look forward to welcoming you back on a future visit! Warm regards, Nino - The reception
Dear Susan, Thank you very much for taking the time to share your experience with us. We’re delighted to hear that you found your room clean and comfortable, and that you appreciated the kettle provided. Your kind words about our staff—espe… Show more
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewLocation was really good and central
Wish we had a larger room, and there was also no air con and it was getting pretty warm already
Dear Charlotte, Thank you for taking the time to share your feedback. We are delighted that you enjoyed our central location, which is indeed a great advantage for easily exploring the city. Our team remains at your disposal throughout your stay and is always committed to providing you with the best possible experience in our establishment. Please feel free to contact us directly for your next visit — we will do our best to offer you a more spacious room that better suits your needs. We look forward to welcoming you again. Best regards, Ketevani
Dear Charlotte, Thank you for taking the time to share your feedback. We are delighted that you enjoyed our central location, which is indeed a great advantage for easily exploring the city. Our team remains at your disposal throughout your… Show more