7.1

Reviews of Campanile Biarritz 3 stars

43 rue Chapelet - Boulevard Marcel Dassault RN 10 Rond Point du mousse, 64200 Biarritz, France

  • 7.0 Good
    Lindsey

    Reviewed: 9 September 2025 · Stayed in September 2025

    Verified review

    Comfortable well appointed room. Good breakfast

    Awful evening meal and had to wait an hour for main courses which,when they arrived were inedible. Such a shame when facilities so good

  • Mike

    Reviewed: 3 September 2025 · Stayed in September 2025

    Verified review

    Great location with nearby EV Charging. The on-site restaurant was excellent with good choice of menu.

    At the price absolutely nothing. The hotel was very popular and well run with friendly staff. What’s not to like?

  • 7.0 Good
    Anne-elisabeth

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
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  • Yolene

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Location and bed

    Dirty floor very old

  • 7.0 Good
    Rohit

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Alison

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Good breakfast and location.

    Property response:

    Hello Alison, We are delighted that your stay went as agreed. Hoping to see you again very soon. The reception

    Campanile Biarritz
    17 August 2025
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  • Ayman

    Reviewed: 1 August 2025 · Stayed in June 2025

    Verified review

    Nice for one day

    Property response:

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Campanile Biarritz
    28 August 2025
  • Louis

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • Louis

    Reviewed: 1 August 2025 · Stayed in August 2025

    Verified review
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  • Fabio

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Comfortable bed and large, powerful shower

    The room did not smell good I think because of the carpet and the poor artificial light

  • 7.0 Good
    Paula

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Bathroom was old and dirty

  • Olha

    Reviewed: 24 July 2025 · Stayed in June 2025

    Verified review
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  • Olha

    Reviewed: 24 July 2025 · Stayed in June 2025

    Verified review
  • Carlye

    Reviewed: 21 July 2025 · Stayed in April 2025

    Verified review
  • Neil

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Nothing

    Felt dirty, noisy from road and airport.

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  • Douglas

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    The hotel was near the local buses but near a flight path.

    Nothing that could be altered by the hotel.

    Property response:

    Hello Mr Douglas, We are delighted that your stay went as agreed. Hoping to see you again very soon. The reception

    Campanile Biarritz
    18 July 2025
  • Enya

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review

    Comfy bed, generous bathroom, weak air-conditioning but works, room is dark but no need to be bright. Very reasonable late checkout by 12

    Eggs at the breakfast and no cereal spoon, no soya milk

    Property response:

    Hello Enya, We are delighted that your stay went as agreed in our establishment. Hoping to see you again very soon. The reception

    Campanile Biarritz
    14 July 2025
  • Stephen

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    Old and poor facilities didn't like any of it, the price was over the top

    All of the facilities im

    Property response:

    Hello, We are sorry that your stay did not go as agreed in our establishment. However, rest assured that we will make every effort to satisfy you during your next stay with us. Wishing you a beautiful day. The reception

    Campanile Biarritz
    13 July 2025
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  • Carolinejane

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review

    There was a jug to boil water. Shower worked well with good pressure. Adequate towels. Parking fine outside, others considering? Access from roundabout on entry. Missed entry, immediately after roundabout. Nothing a later U-turn can't fix. Not far by car from Biarritz...if you select car, not walk!

    Four staff on desk at entry. One on phone. One on computer but no response. Finally.... Advert out front says happy hour. I turn up after 6pm . There was a table of people eating so I ordered a wine to sit in company, but was told to sit at a table outside in unprotected sun which at that time was still <30degC or sit in a small blacked out 'lounge' on my own. I opted to leave. Not a lot of empathy here! Ghastly lime green spot for bags by bathroom. Subtlety?

    Property response:

    Hello Carolinejane, We are sorry that your experience at the Campanile in Biarritz did not go as planned. However, rest assured that we will all make every effort to satisfy you during your next stay with us. Wishing you a beautiful day. The reception

    Hello Carolinejane, We are sorry that your experience at the Campanile in Biarritz did not go as planned. However, rest assured that we will all make every effort to satisfy you during your next stay with us. Wishing you a beautiful day.… Show more

    Campanile Biarritz
    14 July 2025
  • Jordan

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review
  • Shirley

    Reviewed: 24 June 2025 · Stayed in May 2025

    Verified review

    Near the airport. Rooms small but very clean and the beds were so comfortable.

    Motel style rooms so there isn’t the security of a corridor. Was round the back of the building and it isn’t connected to the reception building.

    Property response:

    Hello Shirley, We are delighted that your stay went as agreed in our establishment. Hoping to see you again very soon. The reception

    Campanile Biarritz
    26 June 2025
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  • Stephane

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review

    Room was big enough and bathroom was with a bathtub. Meet our expections

    Evening choice of menu was short

    Property response:

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Campanile Biarritz
    27 June 2025
  • Richard

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review

    It’s a convenient stop over before the airport

    Air con not working and waitress staff didn’t speak a word of English

    Property response:

    Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

    Campanile Biarritz
    27 June 2025
  • 7.0 Good
    Todd

    Reviewed: 17 June 2025 · Stayed in May 2025

    Verified review
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  • David

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review

    Nothing

    Noisy due to being at the end of the airport runway. Terrible food.

    Property response:

    Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

    Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's a… Show more

    Campanile Biarritz
    27 June 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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