Reviews of Campanile Biarritz 3 stars
43 rue Chapelet - Boulevard Marcel Dassault RN 10 Rond Point du mousse, 64200 Biarritz, France

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Reviewed: 9 September 2025 · Stayed in September 2025
Verified reviewComfortable well appointed room. Good breakfast
Awful evening meal and had to wait an hour for main courses which,when they arrived were inedible. Such a shame when facilities so good
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewGreat location with nearby EV Charging. The on-site restaurant was excellent with good choice of menu.
At the price absolutely nothing. The hotel was very popular and well run with friendly staff. What’s not to like?
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation and bed
Dirty floor very old
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGood breakfast and location.
Hello Alison, We are delighted that your stay went as agreed. Hoping to see you again very soon. The reception
Reviewed: 1 August 2025 · Stayed in June 2025
Verified reviewNice for one day
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewComfortable bed and large, powerful shower
The room did not smell good I think because of the carpet and the poor artificial light
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewBathroom was old and dirty
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in April 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewNothing
Felt dirty, noisy from road and airport.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe hotel was near the local buses but near a flight path.
Nothing that could be altered by the hotel.
Hello Mr Douglas, We are delighted that your stay went as agreed. Hoping to see you again very soon. The reception
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewComfy bed, generous bathroom, weak air-conditioning but works, room is dark but no need to be bright. Very reasonable late checkout by 12
Eggs at the breakfast and no cereal spoon, no soya milk
Hello Enya, We are delighted that your stay went as agreed in our establishment. Hoping to see you again very soon. The reception
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewOld and poor facilities didn't like any of it, the price was over the top
All of the facilities im
Hello, We are sorry that your stay did not go as agreed in our establishment. However, rest assured that we will make every effort to satisfy you during your next stay with us. Wishing you a beautiful day. The reception
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewThere was a jug to boil water. Shower worked well with good pressure. Adequate towels. Parking fine outside, others considering? Access from roundabout on entry. Missed entry, immediately after roundabout. Nothing a later U-turn can't fix. Not far by car from Biarritz...if you select car, not walk!
Four staff on desk at entry. One on phone. One on computer but no response. Finally.... Advert out front says happy hour. I turn up after 6pm . There was a table of people eating so I ordered a wine to sit in company, but was told to sit at a table outside in unprotected sun which at that time was still <30degC or sit in a small blacked out 'lounge' on my own. I opted to leave. Not a lot of empathy here! Ghastly lime green spot for bags by bathroom. Subtlety?
Hello Carolinejane, We are sorry that your experience at the Campanile in Biarritz did not go as planned. However, rest assured that we will all make every effort to satisfy you during your next stay with us. Wishing you a beautiful day. The reception
Hello Carolinejane, We are sorry that your experience at the Campanile in Biarritz did not go as planned. However, rest assured that we will all make every effort to satisfy you during your next stay with us. Wishing you a beautiful day.… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in May 2025
Verified reviewNear the airport. Rooms small but very clean and the beds were so comfortable.
Motel style rooms so there isn’t the security of a corridor. Was round the back of the building and it isn’t connected to the reception building.
Hello Shirley, We are delighted that your stay went as agreed in our establishment. Hoping to see you again very soon. The reception
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewRoom was big enough and bathroom was with a bathtub. Meet our expections
Evening choice of menu was short
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewIt’s a convenient stop over before the airport
Air con not working and waitress staff didn’t speak a word of English
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
Reviewed: 17 June 2025 · Stayed in May 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewNothing
Noisy due to being at the end of the airport runway. Terrible food.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's a… Show more