Reviews of Campanile Rouen Sud - Zénith - Parc Expo 3 stars
Rue De La Mare Sansoure, 76800 Saint-Étienne-du-Rouvray, France
Loading
Guests also reviewed these properties:
Phnom Penh, Cambodia
Montréal, Canada
Liège, Belgium
Lamballe, France
Saint Michaels, United States
Santa Fe de Antioquia, Colombia
Oranjestad, Aruba
Acq, France
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewClean comfortable room . Bed comfortable . Kettle and tea and coffee provided . We had a bath in bathroom .Very nice breakfast and could make freshly squeezed orange juice . Pleasant service at restaurant for evening meal . Manager very pleasant and courteous at check out .
Exterior of building in need of redecoration . Check in very slow and keys did not work for 2 of our rooms . Had to go back to reception to get recharged .
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNothing
Arrived at hotel and was given a key to our room, when we entered the room it was very damp and stank of damp, we were then given a second room which was worse, it was damp but also had the stentch of stale urine and smoke, the third room was barely adequate but we had no choice but to stay as we would have still been charged. At breakfast we ate very little and decided to take a croissant and a pain au chocolat with us, we were then approached by the manager who said we could eat as much as we liked while we were there but could not take anything with us. It was always our intention to complain and ask for a reduction, the manager then stated that we were only complaining as he had refused to allow us to take the croissant and pain au chocolat with us, I denied this and told him the rooms were health hazards, he then stated that refurbishments were taking place to which I told him that was not my problem, he then got agitated and accused me of looking at him with black eyes. I then told him that other times we had stayed in formule 1 for less than half the price, he replied ah yes but no toilet or shower, I responded yes but they were CLEAN. Once again, avoid at all costs.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGood buffet breakfast
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewFood in evening very good
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewlocation & comfortable room
outside a little run down, needs some maintenance
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewNice and clean
Everything was ok 👍
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewNothing
We disliked all most everything the room was filthy everything was old and and everything was full of dust
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewIt’s location
Thank you for your feedback regarding our property's location. We're pleased that it contributed to your pleasant stay . We look forward to welcoming you again . Sincerely , Célia
Reviewed: 26 May 2025 · Stayed in April 2025
Verified reviewStaff and manager helpful
Breakfast choice run out of some items Exterior in need of decorating, gives the wrong impression of an otherwise great place to stay.
Thank you for your feedback . We are delighted that our staff was helpful . Your comments about breakfast and the exterior have been taken into account to improve our service . We look forward to welcoming you again . Sincerely , Célia
Reviewed: 18 May 2025 · Stayed in April 2025
Verified reviewOverall we were very satisfied with everything about the hotel - absolutely first class
Hello , thank you so much for your wonderful review ! We're delighted that your stay was first-class. We look forward to welcoming you back very soon ! Sincerely , Célia
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewVery friendly staff and helpful. Good food. Excellent location and peaceful.
Bed in room 21 needs replacing ! Well past it's sell by date and very uncomfortable.
Hello, thank you for taking the time to share your experience. We are delighted that you appreciated the friendliness of our staff, the quality of our cuisine, and the tranquility and location of our establishment. We also thank you for your comment regarding the bed in Room 21. We take your feedback very seriously and will replace it as soon as possible to ensure optimal comfort for our future guests. We look forward to welcoming you back very soon! Sincerely, Célia
Hello, thank you for taking the time to share your experience. We are delighted that you appreciated the friendliness of our staff, the quality of our cuisine, and the tranquility and location of our establishment. We also thank you for you… Show more
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 February 2025 · Stayed in January 2025
Verified reviewReviewed: 14 February 2025 · Stayed in February 2025
Verified reviewA convenient stop over, plenty of parking. Rooms clean and restaurant was good.
Hello, thank you very much for your comment! We are delighted that your stopover went well and that you appreciated the cleanliness of the rooms as well as the quality of our restaurant. We look forward to seeing you again. Sincerely, Ousmane
Hello, thank you very much for your comment! We are delighted that your stopover went well and that you appreciated the cleanliness of the rooms as well as the quality of our restaurant. We look forward to seeing you again. Sincerely, Ousma… Show more
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewReviewed: 11 February 2025 · Stayed in February 2025
Verified review